Posted 24 December 2008 - 06:00 AM
Hello, I am running windows xp home with service pack 2 on my gateway desktop. Have had no problems until today I go to the start menu and click on "my computer". My cd drive and my dvd drive do not show up. when I insert a cd, the drive lights up and runs but nothing comes on screen. I went into device manager and next to the listing for the ttwo drives I find a yellow exclamation mark.
I click on both of the drives and they say that the drivers have been disabled. I am given the option to troubleshoot, but all that comes up when I click the troubleshoot button is a help screen with no information, just a place to enter something to search for. I went back to properties on the drives and tried updating the drivers, but it comes back saying I have the current updates.
I tried system restore and set the computer back to 4 days ago when everything was fine, and no luck, drivers still disabled. Any one have any ideas what I can do to enable the drivers on my cd and dvd drives? Thanks a bunch for any thoughts on this!