Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.



  • Please log in to reply
1 reply to this topic

#1 balinor


  • Members
  • 1 posts
  • Local time:05:17 PM

Posted 23 December 2008 - 11:10 PM

Hi there: My daughter complained the other day that her Toshiba laptop was running very slowly. I looked at it and slow implies it moves at all, which it now does not. It WILL load Windows to the desktop, but after about 60 secs it becomes unresponsive to anything, then after about 2 or 3 mins total since desktop loaded all icons disappear and all you see is the wallpaper. I can do a little for the first couple of minutes, then nothing. I see the pop-up for Antivirustrigger, so that's apparently how it started.

I managed to install Malwarebytes' Antimalware from a USB stick. It ran and found about 90 items. When done I tried to remove the files. The progress meter gets almost to the end then the machine becomes unresponsive.

When I told her tonight to get me her ext HDD that I got for her to backup school files, she looked at me with that pained "Welllllll, um, I haven't really been backing up that often" look.

I put this in a new topic because while I found other threads about this malware I couldn't find one which involved a machine which currently only gives you about 3 mins of working time before freezing up. I've tried booting into Safe Mode but all I get after login is a black screen with the Safe Modes in the corners.

She's a great kid, straight A's without us having to ask her about anything, and I'd really like to save all her pix, vids and docs if possible. What I'd like to do is get rid of the problem (1) permanently or (2) long enough that I can back up her files and format/reinstall the OS and apps.

Any help you all can provide would be very much appreciated. I've come across and removed lots of malware, but never anything close to this bad. It's a Toshiba Satellite (Model A105-S2021) running Windows XP Home SP3.

Thanks in advance!

Edited by Orange Blossom, 23 December 2008 - 11:16 PM.
Move from HiJack This forum to Am I Infected as there are no logs. ~ OB

BC AdBot (Login to Remove)


#2 garmanma


    Computer Masochist

  • Members
  • 27,809 posts
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:06:17 PM

Posted 24 December 2008 - 04:05 PM

all I get after login is a black screen with the Safe Modes in the corners.

Is this Safemode w/command prompt, or for all choices?

If you can't get it to run at all, I would get an external enclosure for the laptop drive and download what she wants to save to another computer or burn to disks
I would of course, scan the drive before downloading onto another machine. Using something like:

Download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that is plugged in when you ran it. Don't delete this folder...it will help protect your drives from future infection.
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users