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Virus/Malware Returns

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#1 John25


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Posted 23 December 2008 - 04:14 PM

I have at least 2 problems with my computer. I am running XP Pro with the
latest updates.

My Norton Antivirus program does not recognize either of the problems but
my Earthlink Security system does.

Here is the report data form Earthlink:

Active Spyware Scan Detected: Backdoor.SdBot.gen [10/31/2008 6:11:05 PM]
Action Taken: Quarantined

Start Scan Session: 11/2/2008 1:28:32 PM
PCC Version:
Spyware Engine: 2.3.09
Spyware Definition: 9/25/2008
Virus Engine: 4.321.35
Virus Definition: 9/25/2008

Begin Memory Scan:

Begin Service Scan:

Begin Master Boot-Record Scan

Begin Floppy Boot-Sector Scan

Active Spyware Scan Detected: WinAntiSpyware [11/2/2008 1:29:19 PM]
Action Taken: Quarantined

End Scan Session: 11/2/2008 1:37:31 PM

I have worked with both Norton and Earthlink but with no success.

Every time that I reboot they are both there.

Is there any way to remove these programs from my computer short of reformating
and reloading all of the programs from CD?
John S

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 garmanma


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Posted 23 December 2008 - 05:21 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


If mbam won't install

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
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#3 John25

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Posted 04 January 2009 - 11:50 AM

The scan log is added to the end of this email. I have run it a few times since then and it reports that there are no viruses.

However, each time that the computer starts it tells me that the viruses have returned. And now there is a new one called NetCom3.

Any more ideas?
Malwarebytes' Anti-Malware 1.31
Database version: 1580
Windows 5.1.2600 Service Pack 3

12/30/2008 7:41:47 PM
mbam-log-2008-12-30 (19-41-47).txt

Scan type: Quick Scan
Objects scanned: 60159
Time elapsed: 4 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\IntelinetSecure (Rogue.Intelinet) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Intelinet (Rogue.Intelinet) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\SpyClean (Rogue.SpyClean) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\MSFox (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Intelinet (Rogue.Intelinet) -> Quarantined and deleted successfully.
C:\Program Files\Intelinet\Backup (Rogue.Intelinet) -> Quarantined and deleted successfully.
C:\Program Files\Intelinet\Logs (Rogue.Intelinet) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Intelinet\Logs\2008_12_01.log (Rogue.Intelinet) -> Quarantined and deleted successfully.
C:\Program Files\Intelinet\Logs\2008_12_02.log (Rogue.Intelinet) -> Quarantined and deleted successfully.

#4 John25

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Posted 19 January 2009 - 06:40 PM

Have you had a chance to evaluate my post of 04Jan09?

NetCom3 has not reappeared but the Backdoor.SdBot.gen and WinAntiSpyware are found and quarentined shortly after each startup of the computer.

#5 John25

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Posted 19 January 2009 - 06:43 PM

Have you had a chance to evaluate my post of 04Jan09?

NetCom3 has not reappeared but the Backdoor.SdBot.gen and WinAntiSpyware are found and quarentined shortly after each startup of the computer.

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