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new to computer problems need help


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#1 InTROUBLEwithXP

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Posted 23 December 2008 - 03:02 PM

ok so this started 5 days ago. basically it started with random popups on things i didnt want. they just kept poping up on my laptop. i normally use opera web browser and the popups were internet explorer ones this made me suspicious.
then i though i should do a system restore so i did. i moved it back to 1 and a half months ago.
then windows security updates stopped working. i tried the services thing. everytime i clicked automatic it went back to disabled. did that several times before i got frustrated and wanted to hurl my laptop at someone.
im really worried and would greatly appriciate any help i can get.
ive tried onecare but halfway though the internetexplorer browser stops working
PLEASE HELP!!
ill thankful forever

Edited by InTROUBLEwithXP, 23 December 2008 - 03:31 PM.


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#2 boopme

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Posted 23 December 2008 - 04:33 PM

I'll wait for the log you've mentioned in a PM.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 InTROUBLEwithXP

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Posted 23 December 2008 - 05:09 PM

ok here it is

Malwarebytes' Anti-Malware 1.31
Database version: 1538
Windows 5.1.2600 Service Pack 2

12/23/2008 10:00:48 PM
mbam-log-2008-12-23 (22-00-48).txt

Scan type: Quick Scan
Objects scanned: 96231
Time elapsed: 35 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 4
Registry Keys Infected: 17
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 11

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\gerqqrcu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\opnmjGvt.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\rehpoa.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\opnnonmJ.dll (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2278e127-41a2-4232-a9ad-8c7b4dd5e896} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{2278e127-41a2-4232-a9ad-8c7b4dd5e896} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\opnnonmj (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b80d4c42-88ed-467b-bbcc-fd94f2130503} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b80d4c42-88ed-467b-bbcc-fd94f2130503} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b80d4c42-88ed-467b-bbcc-fd94f2130503} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2278e127-41a2-4232-a9ad-8c7b4dd5e896} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\782dcc7d (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\opnmjgvt -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\opnmjgvt -> Delete on reboot.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\opnmjGvt.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\tvGjmnpo.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tvGjmnpo.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\opnnonmJ.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\rehpoa.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\gerqqrcu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\ucrqqreg.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\filxpyxb.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssservers.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yayyXPhH.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

#4 boopme

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Posted 23 December 2008 - 05:12 PM

OK good ..Reboot if you haven't and run the scan again,post that log
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 InTROUBLEwithXP

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Posted 23 December 2008 - 05:15 PM

okay scanning now :D
automatic updates is back on aswell
:thumbsup:

#6 boopme

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Posted 23 December 2008 - 05:17 PM

Scan till you get all 0's. Check for Updates as they update several times a day.

Edited by boopme, 23 December 2008 - 05:17 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 InTROUBLEwithXP

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Posted 23 December 2008 - 05:23 PM

ok :D still 0 so far :thumbsup:

#8 boopme

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Posted 23 December 2008 - 05:53 PM

Good we get in under the wire?
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Then a quick scan with SAS
Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 InTROUBLEwithXP

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Posted 23 December 2008 - 06:08 PM

heres the second scan
Malwarebytes' Anti-Malware 1.31
Database version: 1538
Windows 5.1.2600 Service Pack 2

12/23/2008 11:07:52 PM
mbam-log-2008-12-23 (23-07-51).txt

Scan type: Quick Scan
Objects scanned: 96232
Time elapsed: 54 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


THANKYOU SO MUCH FOR YOUR HELP!!!
your totaly the best!!!
thankyou thankyou thankyou



Ill do the next bit now

Edited by InTROUBLEwithXP, 23 December 2008 - 06:10 PM.


#10 InTROUBLEwithXP

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Posted 23 December 2008 - 08:16 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/24/2008 at 00:59 AM

Application Version : 4.23.1006

Core Rules Database Version : 3683
Trace Rules Database Version: 1661

Scan type : Complete Scan
Total Scan Time : 01:14:52

Memory items scanned : 545
Memory threats detected : 0
Registry items scanned : 6332
Registry threats detected : 7
File items scanned : 36336
File threats detected : 6

Adware.Tracking Cookie
C:\Documents and Settings\Meehr\Cookies\meehr@doubleclick[1].txt
C:\Documents and Settings\Meehr\Cookies\meehr@ads.bleepingcomputer[1].txt

Rogue.Component/Trace
HKLM\Software\Microsoft\782DDEF3
HKLM\Software\Microsoft\782DDEF3#782ddef3
HKLM\Software\Microsoft\782DDEF3#Version
HKLM\Software\Microsoft\782DDEF3#782d7373
HKLM\Software\Microsoft\782DDEF3#782d1a96
HKU\S-1-5-21-2325667290-959890330-3669212053-1010\Software\Microsoft\CS41275
HKU\S-1-5-21-2325667290-959890330-3669212053-1010\Software\Microsoft\FIAS4018

Adware.Vundo/Variant-64
C:\SYSTEM VOLUME INFORMATION\_RESTORE{4B1AEA69-B95E-4955-A6A6-502CD89CDA69}\RP186\A0041308.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{4B1AEA69-B95E-4955-A6A6-502CD89CDA69}\RP186\A0041309.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{4B1AEA69-B95E-4955-A6A6-502CD89CDA69}\RP186\A0041859.DLL

Adware.Vundo Variant
C:\SYSTEM VOLUME INFORMATION\_RESTORE{4B1AEA69-B95E-4955-A6A6-502CD89CDA69}\RP191\A0042869.DLL




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