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Computer doesn't know when a cd is in the drive


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#1 johnsmom94

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Posted 16 May 2005 - 12:43 PM

I have had this problem with two seperate computers so I think I am doing something wrong. I have replaced the cd rom drive twice now on this computer. It works fine at first but after a few months of use the computer stops being able to recognize there is a cd in the drive. The computer is a Dell dimension xps T500 with windows 98se. Thanks for any suggestions you can share. ~ Amanda

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#2 Rimmer

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Posted 16 May 2005 - 08:08 PM

Maybe there is an environmental problem? Do you or other users smoke? Is there a younger person using the computer who may leave fingermarks on CDs? Do you keep the CDs in their covers when they are not in the drive?

Try a CD lens cleaner (I recommend one from Philips) and a can of compressed air to clean out the drive. If its a one-off its cheaper just to replace the drive but if this likely to be an ongoing problem a lens cleaner could be just the job.

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