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How do I remove the fake "windows update not enabled" balloon?


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3 replies to this topic

#1 loonyless1

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Posted 23 December 2008 - 11:11 AM

My computer was infected by Virtumonde or one of it's variants a few days ago.

I worked hard and removed 99% of this infection.

But I still have 1% that I can't remove.

Each time I turn on my computer it shows a fake "windows update not enabled" balloon on the task bar.

The following all fail to detect this fake "windows update not enabled" ballon:

1. Kaspersky Anti-Virus 6.0
1. Superantispyware
2. Ad-Aware
4. Spybot - Search & Destroy

How do I detect and remove this thing?

Edited by loonyless1, 23 December 2008 - 11:13 AM.


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#2 loonyless1

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Posted 23 December 2008 - 09:43 PM

Title was: I'm infected with Virtumonde, I am unable to enter safe mode by any method ~ OB

My computer was infected by Virtumonde or one of it's variants a few days ago.

Each time I turn on my computer it shows a fake "windows update not enabled" balloon on the task bar.

My updates are actually turned on and working.

I am unable to enter safe mode by any method so removing spyware is very hard because it always reappears.

I have included:

DDS.txt
Attach.txt

Attached Files


Edited by Orange Blossom, 23 December 2008 - 10:25 PM.
Merged topics. ~ OB


#3 suebaby41

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Posted 01 January 2009 - 02:40 PM

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • After it has finished, two logs will open. Please post the contents of both. log.txt will be maximized and info.txt will be minimized.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem. Thank you for your patience.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
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A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
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#4 suebaby41

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Posted 07 January 2009 - 07:21 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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