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2 Trojans - Virtumonde and Virtumonde.generic


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2 replies to this topic

#1 ViaSarah

ViaSarah

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Posted 23 December 2008 - 02:49 AM

Problem: getting pop-ups occastionally. Sometimes the pop-ups would be severe (constantly after another, especially in sites like youtube), other times they will appear every once in a while. (I would only get pop-ups when I go on the internet)

So far I have...
1) I ran Spybot w/ advanced mode on and identified two trojans: Virtumonde and Virtumonde.generic.
2) After the scan I clicked on 'Fix selected problems'. I assumed that it was deleted because of the check marks.
3) I ran spybot again and it identified the trojans again. So I clicked on the '+' sign to see the entries for each trojan. I right clicked each entry to their location and tried to delete the entries.
4) Assuming that I had deleted them I scanned again w/ spybot to confirm but the trojans were still there.
5) After I rebooted, I scanned again w/ spybot but the trojans were still identified.

*I scanned w/ my Norton but did not identify anything (i think my antivirus is out-of-date even though the subscription did not expire yet. I been using norton for 4 yrs now and never had it go out-of-date.)

**I forgot to mention that that first time I scanned w/ spybot, it also identified a malware called "Smitfraud-C" and 3 more trojans: 'Win32.agent.amyy, Win32.Agent.amwr, Win32.agent.aiae'. I went to the entry location and deleted them and rescanned. Spybot did not identify them, so I assumed that they were deleted.

Window version: XP

Virtumonde.generic has 3 entires -> 2 files and 1 registry key
Virtumonde has 2 entries -> both are registry keys

Thank You.

P.S. I have HijackThis but never attempted to use it.

BC AdBot (Login to Remove)

 


#2 garmanma

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Posted 23 December 2008 - 05:05 PM

If you use Spybot's Teatimer, disable it for now
---------------------------------


Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

---------------------------------

If mbam won't install

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Mark
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#3 Orange Blossom

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Posted 23 December 2008 - 05:59 PM

Hello ViaSarah,

Because you have a HiJack This log posted here: http://www.bleepingcomputer.com/forums/t/188769/virtumonde-and-vitrumondegeneric/, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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