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I'm having trouble with MS Juan


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#1 Raceguy

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Posted 22 December 2008 - 04:13 PM

Hello everyone.

I just joined the site and am having popup trouble. I have run Malwarebytes Anti Malware and it flagged MS Juan and MS track system. It offers to remove them but on reboot they are back. Would someone please help me remove this?

Thank you

Ed

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#2 boopme

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Posted 22 December 2008 - 04:33 PM

Hello and welcome. Please post the infected log so we can see exactly all that was found. We will be able to remove things better that way. Also what Is your Operating System and antivirus?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Raceguy

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Posted 22 December 2008 - 04:47 PM

OK, first dumb question. What log are you requesting? I'll run MalewareBytes again as I assume that is the log being requested.

Thanks

Ed

#4 boopme

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Posted 22 December 2008 - 04:50 PM

Hi Ed Yep, the MBam log ,I guess the last one and this one.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.

Edited by boopme, 22 December 2008 - 04:52 PM.
Add a line

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Raceguy

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Posted 22 December 2008 - 04:58 PM

OK, here is the log file.

Also MSXP pro and McAfee AV

Thank you

Ed
Malwarebytes' Anti-Malware 1.31
Database version: 1528
Windows 5.1.2600 Service Pack 3

12/22/2008 4:55:59 PM
E Gilbert 12 22 2008 Malwarebyte log file.txt

Scan type: Quick Scan
Objects scanned: 57067
Time elapsed: 5 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 4
Registry Keys Infected: 6
Registry Values Infected: 5
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\dezifamu.dll (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\bayopuge.dll (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\popefuha.dll (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\zetoyago.dll (Trojan.Vundo.H) -> No action taken.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ca3d2076-337e-4dcc-a97a-4fa91c76e667} (Trojan.Vundo.H) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{ca3d2076-337e-4dcc-a97a-4fa91c76e667} (Trojan.Vundo.H) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{ca3d2076-337e-4dcc-a97a-4fa91c76e667} (Trojan.Vundo.H) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\30ac32ef (Trojan.Vundo.H) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\lodaluvefe (Trojan.Vundo.H) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpm339f0173 (Trojan.Vundo.H) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.Vundo.H) -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\zetoyago.dll -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\zetoyago.dll -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\dezifamu.dll (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\umafized.ini (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\bayopuge.dll (Trojan.Vundo.H) -> No action taken.
c:\WINDOWS\system32\zetoyago.dll (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\popefuha.dll (Trojan.Vundo.H) -> No action taken.

Edited by Raceguy, 22 December 2008 - 05:00 PM.


#6 boopme

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Posted 22 December 2008 - 05:17 PM

Hi guy, OK the No Action taken is generally the result of having not clicked the Remove Selected button after the scan. So open MBam again , Click the Update tab and then Searcrh for Updates, After update,rescan ,click the Remove Selected button, Post a new log and Reboot the PC.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Raceguy

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Posted 22 December 2008 - 05:35 PM

I realized after I posted that file that you would probably want the one after the remove option. My comebacks sometimes comeback to late.
Thank you for your patience.
Ed

Here is the file after the remove option:
Malwarebytes' Anti-Malware 1.31
Database version: 1528
Windows 5.1.2600 Service Pack 3

12/22/2008 5:15:44 PM
mbam-log-2008-12-22 (17-15-44).txt

Scan type: Quick Scan
Objects scanned: 57067
Time elapsed: 5 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 4
Registry Keys Infected: 6
Registry Values Infected: 5
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\dezifamu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\bayopuge.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\popefuha.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\zetoyago.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ca3d2076-337e-4dcc-a97a-4fa91c76e667} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ca3d2076-337e-4dcc-a97a-4fa91c76e667} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{ca3d2076-337e-4dcc-a97a-4fa91c76e667} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\30ac32ef (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\lodaluvefe (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpm339f0173 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.Vundo.H) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\zetoyago.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\zetoyago.dll -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\dezifamu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\umafized.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bayopuge.dll (Trojan.Vundo.H) -> Delete on reboot.
c:\WINDOWS\system32\zetoyago.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\popefuha.dll (Trojan.Vundo.H) -> Delete on reboot.

#8 boopme

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Posted 22 December 2008 - 06:34 PM

Good we need to get some more junk off. Now we'll rub ATF and SAS.

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

SAS
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Raceguy

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Posted 23 December 2008 - 11:06 AM

Hello

Here is the log from the SuperAntiSpyware file.

Thank you

Ed

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/23/2008 at 00:43 AM

Application Version : 4.23.1006

Core Rules Database Version : 3681
Trace Rules Database Version: 1659

Scan type : Complete Scan
Total Scan Time : 05:49:19

Memory items scanned : 220
Memory threats detected : 0
Registry items scanned : 7307
Registry threats detected : 8
File items scanned : 297240
File threats detected : 43

Rogue.Component/Trace
HKLM\Software\Microsoft\30AC2061
HKLM\Software\Microsoft\30AC2061#30ac2061
HKLM\Software\Microsoft\30AC2061#Version
HKLM\Software\Microsoft\30AC2061#30ac8de1
HKLM\Software\Microsoft\30AC2061#30ace404
HKU\S-1-5-21-2000478354-1801674531-725345543-1003\Software\Microsoft\CS41275
HKU\S-1-5-21-2000478354-1801674531-725345543-1003\Software\Microsoft\FIAS4018

Trojan.Fake-Alert/Trace
HKU\S-1-5-21-2000478354-1801674531-725345543-1003\SOFTWARE\Microsoft\fias4013

Adware.Adservs
C:\SYSTEM VOLUME INFORMATION\_RESTORE{9F091CD1-1DC5-4117-A81F-A30049EF3E6D}\RP760\A0111596.EXE

Adware.Tracking Cookie
F:\Documents and Settings\GamerXP\Cookies\gamerxp@2o7[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@ad.yieldmanager[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@ad1.clickhype[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@adbrite[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@adlegend[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@adopt.euroclick[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@adrevolver[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@ads.pointroll[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@ads.revsci[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@adultfriendfinder[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@advertising.paltalk[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@advertising[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@anad.tacoda[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@apmebf[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@atdmt[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@azjmp[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@belnk[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@c5.zedo[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@casalemedia[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@cpvfeed[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@dist.belnk[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@doubleclick[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@ehg-dig.hitbox[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@fastclick[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@hitbox[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@indexstats[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@media.adrevolver[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@media.adrevolver[3].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@mediaplex[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@msnportal.112.2o7[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@pro-market[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@questionmarket[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@tacoda[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@toseeka[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@trafficmp[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@tribalfusion[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@web4.realtracker[2].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@www.addfreestats[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@www.burstbeacon[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@www.burstnet[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@www.googleadservices[1].txt
F:\Documents and Settings\GamerXP\Cookies\gamerxp@zedo[1].txt

#10 boopme

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Posted 23 December 2008 - 11:23 AM

good progress here, Now back to MBam.
Open and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected,Post new log and Reboot.

Pop ups gone now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Raceguy

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Posted 23 December 2008 - 12:02 PM

Here is the latest from MBam and there are no more popups!!!

Thank you VERY much for a quick and painless fix! I sat here last night as SUPERAntiSypware ran and made a list of what I had to save as I planned for a format and reinstall of WXP and all of my programs. Now I won't need to go through that.

How did this problem get past my McAfee program? Should I be using another program for this type of protection?

Again, thank you and have a Safe and Happy Holiday!

Ed


Malwarebytes' Anti-Malware 1.31
Database version: 1537
Windows 5.1.2600 Service Pack 3

12/23/2008 11:55:49 AM
mbam-log-2008-12-23 (11-55-49).txt

Scan type: Quick Scan
Objects scanned: 57091
Time elapsed: 9 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 boopme

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Posted 23 December 2008 - 12:29 PM

Well it's agood list to have.. My hard drive failed me once and whew a list would be handy. Now i back off copies of all my valuable files.
But yep most times if you get them fast you can avoid them getting hooks into the PC.
No one product is 100%. I keep 1 AV.3 spyware tools and my Comodo firewall. Keep these updated and scan every week. Keep windows updated also.
You should add Spywareblaster - prevents spyware from being installed on your PC.

Now if things are good create a new restore point.. See quietman7's post #8 here als read his excellent prevention tips.
http://www.bleepingcomputer.com/forums/t/162087/winprotector-38/

:thumbsup: Merry Christmas

Edited by boopme, 23 December 2008 - 12:30 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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