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OK - I'm really in deep here and really stressed!


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#1 mrmatt

mrmatt

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Posted 22 December 2008 - 02:30 PM

SP3 has caused me problems since its release, and I admit I haven't done anything about this for a long time. In fact, not knowing what to do I haven't even been applying updates.

The system is as follows:

HP Pavillion desktop (t760.uk)

Norton Personal Firewall (2004)
Norton Antivirus (2004)

Windows XP Home (SP2) (which installed OK). There is no XP install disc (as it is OEM?), only a recovery disk.


I do not have external backup at the moment, admittedly.


Not only do I read that Symantecs software has been causing problems, but there are also compatibility issues with the HP brand as well?

None of this makes me a happy bunny, and has caused me considerable stress and need to get this sorted pretty soon.


OK, to the point: can somebody walk me through this please? Can I just get away with installing the critical updates for now, and install SP3 later?
If so, how?

What precautionary steps would you recommend (bearing in mind I'm still a comparative newbie and dunce at all of this, but I still need a secure system).

I'm absolutely sure (although I'm out of touch as I've avoided this now for far longer than I should have) that HP, Norton and XP SP3 should be all able to co-exist harmoniously, and this should be alll perfectly resolvable. However convoluted I don't mind.

If only I knew how, that's all........


Thanks, anyone prepared to put up with me, but all this hassle I could have done without. I'm off to get some shut-eye for now.


(from one seemingly frazzled PC novice)


PS: no viruses, spyware, malware and such appear to exist at the moment on this PC. Small wonder.........

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