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3 replies to this topic

#1 Jonofwrath

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Posted 22 December 2008 - 07:53 AM

Hi,

Am new to the site and really have joined to get help with an explorer.exe problem I have. I just joined so don't know the protocol yet but I'll describe the problem anyway and see what happens.

I've seen it described a few times so I'm not completely alone. Basically explorer.exe (and one other process which I forget) seems to keep getting turned off. Then it starts a few seconds later and so on for about 10-15 mins. This hides desktop icons and start menu etc. Only way to get by till I fix it is to turn off explorer.exe (end task) and run progs via the task manager. But this is not a tollerable situation really and help is needed to fix explorer.exe (or hill whatever stupid piece of malware etc is turning it off).

Help and guidance appreciated!

Merry Christmas!

Jon

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#2 garmanma

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Posted 22 December 2008 - 09:38 AM

Hello and welcome to BC
I'm going to move you to the XP forums
Please try to remember the other process
Mark
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why won't my laptop work?

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#3 hamluis

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Posted 22 December 2008 - 11:35 AM

Hi :thumbsup:, welcome.

Do you have a Microsoft XP install CD?

Have you checked Event Viewer for possible clues as to what might the problem or problems?

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Pay attention to errors only, no informational items.

System manufacturer and model?

Have you tried running chkdsk?

Running CHKDSK - http://www.1securitycenter.com/windows_xp_faq/chkdsk.html . Follow the 8 steps outlined, with the exception that you put check marks in both options (Automatically Fix, Scan/Recover).

Louis

#4 Budapest

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Posted 22 December 2008 - 04:27 PM

Explorer turning on and off repeatedly can be caused by Malware. Have you done your scans?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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