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e-mail virus?


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13 replies to this topic

#1 a12th99

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Posted 22 December 2008 - 03:59 AM

Hi,
I hope you can help.
My system is a Sony desktop with Windows XP, IE7 & Thunderbird version 2.0.0.18.
Problem:
I receive much e-mail which seems to come from myself. It is from variations of myname@mydomainname. I also get notices that mail--which I have not sent--has been undelivered.
When I run an AVG scan, several entries appear as "Locked file. Not tested." or "Password protected. Potentially dangerous." or "Contains macros. Potentially dangerous."

Thank you,
a12th99

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#2 rigel

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Posted 22 December 2008 - 02:32 PM

Spammers do that sometimes as a lure to click and investigate there mail. Usually it is an ad attempt or a hook to get you infected.

Let's do a scan with Malwarebytes to see what is there:
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 a12th99

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Posted 22 December 2008 - 11:18 PM

Hi rigel,

Thank you for your reply. Before my initial post, I had done full scans with AVG, MBAM & Spybot in normal & safe modes (that took most of Sunday night).

I've now re-installed MBAM and done a quick scan. Here's the clean result.

Thanks again for your help so far. I await the next step.

a12th99

Malwarebytes' Anti-Malware 1.31
Database version: 1534
Windows 5.1.2600 Service Pack 3

23/12/2008 03:51:38
mbam-log-2008-12-23 (03-51-38).txt

Scan type: Quick Scan
Objects scanned: 59580
Time elapsed: 7 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 rigel

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Posted 22 December 2008 - 11:33 PM

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 a12th99

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Posted 24 December 2008 - 12:20 AM

Hi rigel,

I expect you'll read this after a happy holiday. Best wishes for 2009.

Here's the SDFix report, I hope it shows something of interest:

SDFix: Version 1.240
Run by alvin on 24/12/2008 at 04:17

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-24 04:28:24
Windows 5.1.2600 Service Pack 3 NTFS

detected NTDLL code modification:
ZwClose

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Adobe\\Photoshop Elements 4.0\\AdobePhotoshopElementsMediaServer.exe"="C:\\Program Files\\Adobe\\Photoshop Elements 4.0\\AdobePhotoshopElementsMediaServer.exe:*:Disabled:Adobe Photoshop Elements Media Server"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Disabled:Windows Messenger"
"E:\\HIW\\orange.exe"="E:\\HIW\\orange.exe:*:Enabled:Orange Setup CD"
"C:\\Program Files\\Kontiki\\KService.exe"="C:\\Program Files\\Kontiki\\KService.exe:*:Enabled:Delivery Manager Service"
"C:\\Program Files\\AVG\\AVG8\\avgam.exe"="C:\\Program Files\\AVG\\AVG8\\avgam.exe:*:Enabled:avgam.exe"
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"="C:\\Program Files\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\Program Files\\AVG\\AVG8\\avgnsx.exe"="C:\\Program Files\\AVG\\AVG8\\avgnsx.exe:*:Enabled:avgnsx.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :



Files with Hidden Attributes :

Wed 22 Oct 2008 949,072 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\advcheck.dll"
Mon 15 Sep 2008 1,562,960 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\is-LQ9GL.tmp"
Mon 15 Sep 2008 1,562,960 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll"
Wed 22 Oct 2008 962,896 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\Tools.dll"
Mon 25 Jun 2007 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Thu 6 Nov 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Fri 16 Mar 2007 28,160 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Templates\~WRL3156.tmp"
Tue 1 Jul 2008 314,368 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL0398.tmp"
Tue 17 Jun 2008 172,032 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL0440.tmp"
Sun 11 Mar 2007 56,320 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL0609.tmp"
Mon 12 Mar 2007 61,440 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL1064.tmp"
Sun 11 Mar 2007 48,128 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL1426.tmp"
Tue 17 Jun 2008 172,032 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL1460.tmp"
Sun 11 Mar 2007 56,832 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL2033.tmp"
Sat 24 Nov 2007 25,600 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL2122.tmp"
Mon 2 Jun 2008 100,352 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL2126.tmp"
Sun 6 Jul 2008 19,456 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL2270.tmp"
Mon 12 Mar 2007 61,440 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL2338.tmp"
Mon 2 Jun 2008 123,392 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL2368.tmp"
Mon 25 Aug 2008 24,576 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL2369.tmp"
Fri 17 Nov 2006 46,592 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL2711.tmp"
Sun 11 Mar 2007 56,832 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL3313.tmp"
Sun 11 Mar 2007 57,344 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL3648.tmp"
Tue 1 Jul 2008 314,368 ...H. --- "C:\Documents and Settings\alvin\Application Data\Microsoft\Word\~WRL3796.tmp"
Sat 24 Nov 2007 24,576 ...H. --- "C:\Documents and Settings\alvin\Desktop\!WORK FEB MAR 07\CARECONNECT\~WRL2242.tmp"
Fri 7 Mar 2008 659,968 ...H. --- "C:\Documents and Settings\alvin\Desktop\!WORK FEB MAR 07\CARECONNECT\~WRL2392.tmp"
Sat 24 Nov 2007 25,088 ...H. --- "C:\Documents and Settings\alvin\Desktop\!WORK FEB MAR 07\CARECONNECT\~WRL3536.tmp"
Fri 13 Oct 2006 23,040 A..H. --- "C:\Documents and Settings\alvin\Desktop\221006 COPY FLASH DRIVE\Removable Disk (F)\~WRL0336.tmp"
Fri 22 Sep 2006 25,600 A..H. --- "C:\Documents and Settings\alvin\Desktop\221006 COPY FLASH DRIVE\Removable Disk (F)\~WRL0761.tmp"
Tue 14 Nov 2006 6,000 A.SH. --- "C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\SBE1.tmp"
Tue 14 Nov 2006 5,690 A.SH. --- "C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\SBE15D.tmp"
Mon 19 Nov 2007 552,448 A..H. --- "C:\Documents and Settings\alvin\Desktop\!WORK FEB MAR 07\CARECONNECT\RF 191107\~WRL2804.tmp"
Mon 17 Mar 2008 39,424 ...H. --- "C:\Documents and Settings\alvin\Desktop\!WORK FEB MAR 07\CHILD SOC\170308\~WRL3217.tmp"
Fri 6 Oct 2006 47,616 A..H. --- "C:\Documents and Settings\alvin\Desktop\221006 COPY FLASH DRIVE\Removable Disk (F)\WORKSHEETS 061006\~WRL0005.tmp"

Finished!

#6 rigel

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Posted 24 December 2008 - 10:26 AM

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 a12th99

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Posted 24 December 2008 - 06:35 PM

Hi rigel,

Thank you for further guidance.

Here's the F-Secure report:

Scanning Report
Wednesday, December 24, 2008 21:22:30 - 23:02:55
Computer name: ALVIN29
Scanning type: Scan system for malware, rootkits
Target: C:\ D:\

Result: 3 malware found
RemoteAdmin.Win32.Rejoice (spyware)
System
TrackingCookie.Atwola (spyware)
System
TrackingCookie.Revsci (spyware)
System

Statistics
Scanned:
Files: 44358
System: 4581
Not scanned: 7
Actions:
Disinfected: 0
Renamed: 0
Deleted: 0
None: 3
Submitted: 0
Files not scanned:
C:\HIBERFIL.SYS
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

Options
Scanning engines:
F-Secure USS: 2.40.0
F-Secure Blacklight: 0.0.0
F-Secure Hydra: 2.8.8110, 2008-12-24
F-Secure Pegasus: 1.20.0, 2008-11-17
F-Secure AVP: 7.0.171, 2008-12-24
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
Use Advanced heuristics

Copyright 1998-2007 Product support |Send virus sample to F-Secure
F-Secure assumes no responsibility for material created or published by third parties that F-Secure World Wide Web pages have a link to. Unless you have clearly stated otherwise, by submitting material to any of our servers, for example by E-mail or via our F-Secure's CGI E-mail, you agree that the material you make available may be published in the F-Secure World Wide Pages or hard-copy publications. You will reach F-Secure public web site by clicking on underlined links. While doing this, your access will be logged to our private access statistics with your domain name.This information will not be given to any third party. You agree not to take action against us in relation to material that you submit. Unless you have clearly stated otherwise, by submitting material you warrant that F-Secure may incorporate any concepts described in it in the F-Secure products/publications without liability.

#8 rigel

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Posted 24 December 2008 - 09:15 PM

Lets see if anything is left out there.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 a12th99

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Posted 26 December 2008 - 02:03 AM

Hi rigel,

Thank you for further help. Here's the SUPERAntiSpyware Scan Log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/26/2008 at 05:46 AM

Application Version : 4.23.1006

Core Rules Database Version : 3685
Trace Rules Database Version: 1662

Scan type : Complete Scan
Total Scan Time : 05:22:15

Memory items scanned : 246
Memory threats detected : 0
Registry items scanned : 6385
Registry threats detected : 0
File items scanned : 113662
File threats detected : 0


Regards,
a12th99

#10 rigel

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Posted 26 December 2008 - 04:37 PM

Ok... Now please scan with AVG. There is a possibility that the files that are locked are false positives. If they show, please submit them to Jotti's at this link.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 a12th99

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Posted 27 December 2008 - 08:36 PM

Hi Rigel,

For most of the files jotti returned this: "The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file"

Several of them, I couldn't browse to. Two each of the "Contains macros" & "Password-protected" did not open in jotti. & two of the "Contains macros" came back OK.

Thank you.

alvin

#12 rigel

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Posted 28 December 2008 - 10:38 PM

Alvin,
Some infections can be very stubborn. Let's continue in the HJT forums. Please follow this guide from step (6). Post a HJT log to the HJT forum and a Team member will be along to help you as soon as possible. You may wish to post a link back to this topic to see what was discussed thus far.

If you need any help with the guide, please let me know. Best wishes - you are in good hands...

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#13 a12th99

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Posted 29 December 2008 - 05:24 PM

Hi rigel,

I've posted as instructed. Tks again for your patience & all your help.

a12th99

#14 rigel

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Posted 29 December 2008 - 08:26 PM

From the BleepingComputer family - you are most welcome. :thumbsup:

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusing, I am closing this topic.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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