Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Spyware Guard 2008?


  • Please log in to reply
7 replies to this topic

#1 Wonderstuff

Wonderstuff

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:12:51 AM

Posted 21 December 2008 - 10:32 PM

Hi,

I have got spyware guard 2008 on my pc, and can't rid of it.

I have tried to unistall it, remove it and delete it but it keeps popping up again.

The security centre in the control panel keeps telling me that my virus protection is off and the automatics updates are off but they are not i have checked.

Can anyone please advice

Thanks :thumbsup:

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:51 AM

Posted 21 December 2008 - 10:42 PM

Hi and welcome. We need to start with an MBAM scan and log,thanks.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Wonderstuff

Wonderstuff
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:12:51 AM

Posted 23 December 2008 - 04:12 PM

Hi,

Did as you suggested and here is the log:

Malwarebytes' Anti-Malware 1.31
Database version: 1538
Windows 5.1.2600 Service Pack 3

24/12/2008 9:56:45 a.m.
mbam-log-2008-12-24 (09-56-45).txt

Scan type: Quick Scan
Objects scanned: 54768
Time elapsed: 6 minute(s), 41 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 3
Registry Keys Infected: 3
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 13
Files Infected: 18

Memory Processes Infected:
C:\WINDOWS\system32\winscenter.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:
C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\moduleie.dll (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\hqjosskobe.dll (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll (Trojan.FakeAlert) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{1b940599-c50c-448f-a1be-9d8b85f01ea1} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\spyware guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0d432ffc-440d-44b0-8a20-c7bb307b748c} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\internetconnection (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ieModule (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\quarantine (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Documents and Settings\Wonderstuff\Start Menu\Programs\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Wonderstuff\Application Data\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Wonderstuff\Application Data\VideoEgg\Publisher (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Wonderstuff\Application Data\VideoEgg\Publisher\2817 (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Wonderstuff\Application Data\VideoEgg\Publisher\2817\resources (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Wonderstuff\Application Data\VideoEgg\Publisher\2817\resources\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Wonderstuff\Application Data\VideoEgg\Publisher\2817\resources\VideoEgg\images (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Wonderstuff\Application Data\VideoEgg\Publisher\2817\resources\VideoEgg\messages (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Wonderstuff\Application Data\VideoEgg\Updater (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Wonderstuff\Application Data\VideoEgg\Updater\2663 (Adware.VideoEgg) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\moduleie.dll (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\hqjosskobe.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\winscenter.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\conf.cfg (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\mbase.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\quarantine.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\uninstall.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\vbase.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Documents and Settings\Wonderstuff\Start Menu\Programs\Spyware Guard 2008\Spyware Guard 2008.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Documents and Settings\Wonderstuff\Start Menu\Programs\Spyware Guard 2008\Uninstall.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\sysexplorer.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\reged.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\spoolsystem.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\sys.com (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\syscert.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\vmreg.dll (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\Documents and Settings\Wonderstuff\Desktop\Spyware Guard 2008.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully.



Since I rebooted the spyware Guard 2008, doesn't seemed to have reappeared.


Thanks for your help
:thumbsup:

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:51 AM

Posted 23 December 2008 - 04:20 PM

That looks good usually the faster we can get to it the easier out it becomes.

Let's just clean and check. i think we'll find a bit more.
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Now a SAS scan/log please
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

EDIT: Btw You're Welcome

Edited by boopme, 23 December 2008 - 04:21 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Wonderstuff

Wonderstuff
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:12:51 AM

Posted 23 December 2008 - 11:47 PM

HI,

Finishing running the scan,

Report:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/24/2008 at 05:34 PM

Application Version : 4.23.1006

Core Rules Database Version : 3683
Trace Rules Database Version: 1661

Scan type : Complete Scan
Total Scan Time : 03:31:01

Memory items scanned : 265
Memory threats detected : 0
Registry items scanned : 6185
Registry threats detected : 26
File items scanned : 91196
File threats detected : 1

Adware.Tracking Cookie
C:\Documents and Settings\Wonderstuff\Cookies\wonderstuff@ads.bleepingcomputer[1].txt

Adware.MyWebSearch/FunWebProducts
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\SOFTWARE\FunWebProducts

Rogue.Component/Trace
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#Aff
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#Lang
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#AdvancedScanType
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#FirstRunUrl
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#AfterRegisterUrl
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#LabelUrl
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#TermsUrl
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#HelpURL
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#BillingURL
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#BillingUrlApproved
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#TransactionKey
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#BillingRegURL
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#BillingURL2
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#BillingUrlApproved2
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#LastRun
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#InstallDate
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#pName
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#sc
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#zs
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#SecurityVector
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#Scans
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936\Options#LastScan
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\14003625944362689734412000737936
HKU\S-1-5-21-3624123589-1359087416-1244656954-1005\Software\Microsoft\CS41275


Thanks :thumbsup:

#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:51 AM

Posted 23 December 2008 - 11:51 PM

This looks pretty good how is the PC running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Wonderstuff

Wonderstuff
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:12:51 AM

Posted 24 December 2008 - 12:32 AM

Running really well, if not a little faster.

Thanks again for your help

#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:51 AM

Posted 24 December 2008 - 10:30 AM

You're welcome! If it's all good now.....

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users