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15-60 windows pop up


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#1 7sakic

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Posted 21 December 2008 - 09:14 PM

When I start the computer and then click on any program/application that will come up on my computer about 15-60 times. With one click I will probably get about 20 windows and when I double click.. well it's more. When I go to the start menu my mouse will click automatically on anything the cursor is over. The strange thing is I have figured out how stop this from happening. Before I click on anything when I first start up the computer I hit any key on my keyboard and then the mouse starts working perfectly, everything is back to normal. I have scanned with mcafee (nothing comes up), avg, privacy guard, adaware. I found a few tracking cookies on avg but I think they are harmless. I have deleted them through avg but they seem to come back after internet use. I use windows xp home edition 2002, service pack 3.
-I have switched mouses. It still did the same thing, so it is not a mouse problem.

Thanks for any help! (:

Edited by 7sakic, 21 December 2008 - 11:22 PM.


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#2 7sakic

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Posted 21 December 2008 - 10:53 PM

?

Edited by 7sakic, 21 December 2008 - 10:56 PM.


#3 Budapest

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Posted 22 December 2008 - 04:05 PM

Have a look in the Event Viewer for any errors at the time this problem happens.

To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.

Check in all the categories.

If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here. This will help us diagnose your problem.

How To Use the Event Viewer
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#4 7sakic

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Posted 22 December 2008 - 10:03 PM

There are several errors, warnings.

Errors in application

Note- Application hang and mclog event happens more than what I copied on here. Just to save space I didn't put the same ones on. If you want I can?

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 23/12/2008
Time: 12:56:56 PM
User: N/A
Computer: KOBYLOCKETT
Description:
Hanging application iexplore.exe, version 7.0.6000.16762, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 37 36 32 20 69 6e 16762 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000



Event Type: Error
Event Source: McLogEvent
Event Category: None
Event ID: 5051
Date: 22/12/2008
Time: 5:18:46 PM
User: NT AUTHORITY\SYSTEM
Computer: KOBYLOCKETT
Description:
A thread in process C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe took longer than 90000 ms to complete a request.
The process will be terminated. Thread id : 5692 (0x163c)
Thread address : 0x7C90E4F4
Thread message :

Build VSCORE.14.0.0.384 / 5300.2777
Object being scanned = \Device\HarddiskVolume1\Program Files\CounterStrike Setup Files\cs16full-v7.exe
by C:\WINDOWS\system32\MRT.exe
4(0)(0)
4(0)(0)
7200(0)(0)
7595(0)(0)
7005(0)(0)
7004(0)(0)
5006(0)(0)
5004(0)(0)


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 18/12/2008
Time: 1:23:35 AM
User: N/A
Computer: KOBYLOCKETT
Description:
Faulting application wa.exe, version 3.0.0.0, faulting module wa.exe, version 3.0.0.0, fault address 0x000614b2.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 77 61 2e ure wa.
0018: 65 78 65 20 33 2e 30 2e exe 3.0.
0020: 30 2e 30 20 69 6e 20 77 0.0 in w
0028: 61 2e 65 78 65 20 33 2e a.exe 3.
0030: 30 2e 30 2e 30 20 61 74 0.0.0 at
0038: 20 6f 66 66 73 65 74 20 offset
0040: 30 30 30 36 31 34 62 32 000614b2
0048: 0d 0a ..

Event Type: Error
Event Source: MPSampleSubmission
Event Category: None
Event ID: 5000
Date: 16/12/2008
Time: 1:43:12 AM
User: N/A
Computer: KOBYLOCKETT
Description:
EventType mptelemetry, P1 80244022, P2 endsearch, P3 search, P4 1.1.1593.0, P5 mpsigdwn.dll, P6 1.1.1593.0, P7 windows defender, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6d 00 70 00 74 00 65 00 m.p.t.e.
0008: 6c 00 65 00 6d 00 65 00 l.e.m.e.
0010: 74 00 72 00 79 00 2c 00 t.r.y.,.
0018: 20 00 38 00 30 00 32 00 .8.0.2.
0020: 34 00 34 00 30 00 32 00 4.4.0.2.
0028: 32 00 2c 00 20 00 65 00 2.,. .e.
0030: 6e 00 64 00 73 00 65 00 n.d.s.e.
0038: 61 00 72 00 63 00 68 00 a.r.c.h.
0040: 2c 00 20 00 73 00 65 00 ,. .s.e.
0048: 61 00 72 00 63 00 68 00 a.r.c.h.
0050: 2c 00 20 00 31 00 2e 00 ,. .1...
0058: 31 00 2e 00 31 00 35 00 1...1.5.
0060: 39 00 33 00 2e 00 30 00 9.3...0.
0068: 2c 00 20 00 6d 00 70 00 ,. .m.p.
0070: 73 00 69 00 67 00 64 00 s.i.g.d.
0078: 77 00 6e 00 2e 00 64 00 w.n...d.
0080: 6c 00 6c 00 2c 00 20 00 l.l.,. .
0088: 31 00 2e 00 31 00 2e 00 1...1...
0090: 31 00 35 00 39 00 33 00 1.5.9.3.
0098: 2e 00 30 00 2c 00 20 00 ..0.,. .
00a0: 77 00 69 00 6e 00 64 00 w.i.n.d.
00a8: 6f 00 77 00 73 00 20 00 o.w.s. .
00b0: 64 00 65 00 66 00 65 00 d.e.f.e.
00b8: 6e 00 64 00 65 00 72 00 n.d.e.r.
00c0: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00c8: 4c 00 2c 00 20 00 4e 00 L.,. .N.
00d0: 49 00 4c 00 20 00 4e 00 I.L. .N.
00d8: 49 00 4c 00 0d 00 0a 00 I.L.....

This Warning keeps appearing.

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 23/12/2008
Time: 1:40:08 PM
User: NT AUTHORITY\SYSTEM
Computer: KOBYLOCKETT
Description:
Windows saved user KOBYLOCKETT\Koby Lockett registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


ERRORS in- System

Note- DCOM occurs a lot, only copied once for space. The same deal as above.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 23/12/2008
Time: 1:42:39 PM
User: NT AUTHORITY\SYSTEM
Computer: KOBYLOCKETT
Description:
The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM within the required timeout.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 22/12/2008
Time: 5:18:50 PM
User: N/A
Computer: KOBYLOCKETT
Description:
The McAfee Real-time Scanner service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Warnings found in system

Event Type: Warning
Event Source: W32Time
Event Category: None
Event ID: 36
Date: 21/12/2008
Time: 12:09:09 PM
User: N/A
Computer: KOBYLOCKETT
Description:
The time service has not been able to synchronize the system time for 49152 seconds because none of the time providers has been able to provide a usable time stamp. The system clock is unsynchronized.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Warning
Event Source: WinDefend
Event Category: None
Event ID: 3004
Date: 21/12/2008
Time: 4:54:46 AM
User: N/A
Computer: KOBYLOCKETT
Description:
Windows Defender Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow.
For more information please see the following:
http://go.microsoft.com/fwlink/?linkid=74409
Scan ID: {124AB9F7-C7D9-41DB-81FA-642A8DA8B1F3}
User: KOBYLOCKETT\Koby Lockett
Name: Unknown
ID:
Severity: Not Yet Classified
Category: Not Yet Classified
Path Found: clsid:HKLM\SOFTWARE\CLASSES\CLSID\{AE733F78-D42C-428B-B6BD-28B41EE97925};regkey:HKLM\SOFTWARE\CLASSES\CLSID\{AE733F78-D42C-428B-B6BD-28B41EE97925};regkey:HKLM\Software\Classes\*\shellex\ContextMenuHandlers\ShredderExt;contextmenu:HKLM\Software\Classes\*\shellex\ContextMenuHandlers\ShredderExt;file:C:\Program Files\Privacy Guardian\Shredder\ShredderShellExtension.dll
Alert Type: Unclassified software
Detection Type:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

#5 Budapest

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Posted 22 December 2008 - 10:16 PM

Do the times of any of these errors coincide with the time you experience the problem?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 7sakic

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Posted 23 December 2008 - 07:23 AM

No they don't.

#7 rosiesdad

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Posted 23 December 2008 - 07:29 AM

Did you a system restore (just in case) to a point when it was working?
Also do you have a different mouse to try?

#8 7sakic

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Posted 23 December 2008 - 06:22 PM

Yes I tried the system restore and a different mouse- did not work. I also scanned a couple days ago with windows malicious software removal. Nothing came up as well.

Edited by 7sakic, 23 December 2008 - 06:26 PM.


#9 Budapest

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Posted 23 December 2008 - 11:03 PM

If you are using a USB mouse you could try a PS/2 one, or the other way around.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 7sakic

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Posted 24 December 2008 - 08:29 AM

I have a USB mouse and switched USB mouses, that did not work. I don't have a PS/2 mouse.

Edited by 7sakic, 24 December 2008 - 08:29 AM.


#11 Budapest

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Posted 24 December 2008 - 05:14 PM

Did you try a different USB port on your computer?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 7sakic

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Posted 25 December 2008 - 01:09 AM

Yes I tried that yesterday. I also tried it in safe mode. Still did the same thing as before. It still doesn't make sense to me if I press any key on the keyboard then the mouse will start to work properly? Thanks for the help so far, I am sure we will figure it out pretty soon. I am thinking it must be a virus, malware or something, but I don't know computers that well.

Edited by 7sakic, 25 December 2008 - 01:10 AM.


#13 Budapest

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Posted 29 December 2008 - 06:04 PM

What make and model of mouse and keyboard are you using?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#14 7sakic

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Posted 06 January 2009 - 12:13 AM

my mouse and keyboard are both microsoft. My mouse says in the back that it is wheel mouse optical 1.1A USB and PS/2 Compatible




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