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I Got a Strange Folder in Program Files

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#1 djangoo


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Posted 21 December 2008 - 01:23 PM

I'm not sure if this is the right place to post this one.

Anyway, I believe my computer doesn't have any malware/viruses as I took care of it last week or so and this folder was already there, before and after.

It's called "xerox" in Program Files and it has another folder in it called "nwwia". There's nothing in them and nothing hidden that I can tell. They cannot be deleted and while I was in safe mode I was able to delete them, but the folders came back and I have no idea why.

I've had these folders in there for a long time and I'm kind of curious as to what they are.

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#2 garmanma


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Posted 21 December 2008 - 03:47 PM

What is '\Program Files\XEROX\NWWIA', and how do I get rid of it?

The short answer is that it does appear to be something related to "Windows Image Acquisition", which is a common component of Windows. Why it shows up empty, and why it remains protected by the operating system is as best we can tell, a mystery.

For what it's worth, it benign. It's on lots of systems, including my own.

Using SysInternals Process Explorer I was able to tell that the windows logon process has the directory open. But I was able to find no reference to it in the registry. And apparently when you do manage to delete it, the system file protection service dutifully restores it.

There's a long thread on the subject out at the Annoyances.org discussion forum titled Deleting Ghost/Empty Directories that has many theories and a couple of ways to delete it, if that's really important to you.


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