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I think I might have a keylogger


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3 replies to this topic

#1 gkazule

gkazule

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  • Location:Wyoming
  • Local time:02:17 PM

Posted 21 December 2008 - 03:11 AM

I have recently started having problems with my web browser (Firefox) freezing up while browsing the internet. I have also noticed that on a few websites, when I try to input my password, the letters I have typed in will suddenly be highlighted as though I had dragged my mouse over it like I'm trying to copy and paste something, even thought I haven't touched my mouse. This is what leads me to believe I may have somehow downloaded a keylogger from somewhere. I have recently installed Call of Duty: World at War, and have been having connection problems with that as well. I hope you can help me, as the last alternative I can think of is to reformat my hard drives and start from scratch, which I would really prefer not to do. As of this posting, I have been unable to get Kaspersky Online Scanner to work, and have spent most of the evening trying to correct this issue by scanning with Avast, Spybot S&D, Ad-Aware, and Ccleaner.
Thank you in advance for any assistance you may be able to give me! gk

Logfile of random's system information tool 1.05 (written by random/random)
Run by Gary at 2008-12-21 00:55:37
Microsoft® Windows Vista™ Ultimate Service Pack 1
System drive C: has 791 GB (83%) free of 954 GB
Total RAM: 3326 MB (57% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:55:48 AM, on 12/21/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\ZoneLabs\vsmon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Windows\system32\svchost.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Windows\system32\UAService7.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\ASUS\AASP\1.00.40\aaCenter.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.Exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe
C:\Windows\System32\CTHELPER.EXE
C:\Windows\System32\CTXFIHLP.EXE
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\Saitek\DirectOutput\DirectOutputManager.exe
C:\Program Files\Saitek\Software\ProfilerU.exe
C:\Windows\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Saitek\Software\SaiMfd.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Creative\MediaSource5\Go\CTCMSGoU.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Electronic Arts\EADM\Core.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDClock.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDPop3.exe
C:\Program Files\Curse\CurseClient.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDMedia.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDCountdown.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Lavalys\EVEREST Ultimate Edition\everest.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\servicing\TrustedInstaller.exe
\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Gary\Downloads\RSIT(2).exe
C:\Program Files\trend micro\Gary.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - (no file)
O2 - BHO: Winamp Toolbar BHO - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - (no file)
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe"
O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [DirectOutput] C:\Program Files\Saitek\DirectOutput\DirectOutputManager.exe
O4 - HKLM\..\Run: [Profiler] C:\Program Files\Saitek\Software\ProfilerU.exe
O4 - HKLM\..\Run: [SaiMfd] C:\Program Files\Saitek\Software\SaiMfd.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Creative MediaSource Go] "C:\Program Files\Creative\MediaSource5\Go\CTCMSGoU.exe" /SCB
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [EA Core] C:\Program Files\Electronic Arts\EADM\Core.exe -silent
O4 - HKCU\..\Run: [CurseClient] C:\Program Files\Curse\CurseClient.exe -silent
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\RunOnce: [EVEREST AutoStart] C:\Program Files\Lavalys\EVEREST Ultimate Edition\everest.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CtxfiReg] CTXFIREG.exe /FAIL1 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CtxfiReg] CTXFIREG.exe /FAIL1 (User 'Default user')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &Winamp Toolbar Search - C:\ProgramData\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\Windows\system32\UAService7.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe

--
End of file - 12447 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
&Yahoo! Toolbar Helper - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll [2007-12-18 817936]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1CB20BF0-BBAE-40A7-93F4-6435FF3D0411}]
C:\PROGRA~1\Crawler\Toolbar\ctbr.dll [2008-02-15 1146880]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{25CEE8EC-5730-41bc-8B58-22DDC8AB8C20}]
Winamp Toolbar BHO - C:\Program Files\Winamp Toolbar\winamptb.dll [2007-10-04 1135968]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2008-09-15 1562960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}]
Yahoo! IE Services Button - C:\Program Files\Yahoo!\Common\yiesrvc.dll [2007-12-12 222448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2008-06-10 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - Winamp Toolbar - C:\Program Files\Winamp Toolbar\winamptb.dll [2007-10-04 1135968]
{4B3803EA-5230-4DC3-A7FC-33638F3D3542} - &Crawler Toolbar - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll [2008-02-15 1146880]
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll [2007-12-18 817936]
{3041d03e-fd4b-44e0-b742-2d9b88305f98}

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"avast!"=C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe [2008-11-26 81000]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]
"WinampAgent"=C:\Program Files\Winamp\winampa.exe [2007-12-20 37376]
"UpdReg"=C:\Windows\UpdReg.EXE [2000-05-11 90112]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe [2008-06-10 144784]
"SpywareTerminator"=C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe [2008-05-09 1817600]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"Kernel and Hardware Abstraction Layer"=C:\Windows\KHALMNPR.EXE [2008-02-29 76304]
"Launch LCDMon"=C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe [2007-12-13 2051096]
"Launch LGDCore"=C:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe [2007-12-13 2095640]
"CTHelper"=C:\Windows\system32\CTHELPER.EXE [2007-03-05 19456]
"CTxfiHlp"=C:\Windows\system32\CTXFIHLP.EXE [2007-03-05 19968]
"ThreatFire"=C:\Program Files\ThreatFire\TFTray.exe [2008-11-17 263456]
"DirectOutput"=C:\Program Files\Saitek\DirectOutput\DirectOutputManager.exe [2006-09-28 151552]
"Profiler"=C:\Program Files\Saitek\Software\ProfilerU.exe [2006-09-05 184320]
"SaiMfd"=C:\Program Files\Saitek\Software\SaiMfd.exe [2006-09-28 126976]
"AppleSyncNotifier"=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe [2008-10-01 111936]
"NvCplDaemon"=C:\Windows\system32\NvCpl.dll [2008-11-12 13675040]
"NvMediaCenter"=C:\Windows\system32\NvMcTray.dll [2008-11-12 92704]
"ZoneAlarm Client"=C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe [2008-11-13 981904]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Creative MediaSource Go"=C:\Program Files\Creative\MediaSource5\Go\CTCMSGoU.exe [2006-11-09 204800]
"Sidebar"=C:\Program Files\Windows Sidebar\sidebar.exe [2008-01-19 1233920]
"igndlm.exe"=C:\Program Files\Download Manager\DLM.exe [2008-08-01 1103216]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-19 125952]
"EA Core"=C:\Program Files\Electronic Arts\EADM\Core.exe [2008-07-22 2772992]
"CurseClient"=C:\Program Files\Curse\CurseClient.exe [2008-10-10 4789760]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-19 202240]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"EVEREST AutoStart"=C:\Program Files\Lavalys\EVEREST Ultimate Edition\everest.exe [2007-10-17 2043488]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Logitech SetPoint.lnk - C:\Program Files\Logitech\SetPoint\SetPoint.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\SharedTaskScheduler]
Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll [2007-11-18 233888]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\vsmon]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0
"EnableLUA"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{046976f4-8229-11dd-bd8e-000c41e4a765}]
shell\AutoRun\command - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL copy.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{046976f9-8229-11dd-bd8e-000c41e4a765}]
shell\AutoRun\command - F:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{f96dcc01-9412-11dc-bb19-806e6f6e6963}]
shell\AutoRun\command - D:\setup\rsrc\Autorun.exe
shell\dinstall\command - D:\Directx\dxsetup.exe


======List of files/folders created in the last 1 months======

2008-12-21 00:50:56 ----D---- C:\Program Files\trend micro
2008-12-21 00:50:54 ----D---- C:\rsit
2008-12-18 21:45:32 ----D---- C:\Windows\74224F8D4A1748169EDB7BB854DE532C.TMP
2008-12-18 01:11:39 ----A---- C:\Windows\system32\mshtml.dll
2008-12-17 15:05:53 ----A---- C:\Windows\system32\vsregexp.dll
2008-12-17 15:05:50 ----A---- C:\Windows\system32\zlcommdb.dll
2008-12-17 15:05:50 ----A---- C:\Windows\system32\zlcomm.dll
2008-12-17 15:05:48 ----A---- C:\Windows\system32\vswmi.dll
2008-12-17 15:05:46 ----A---- C:\Windows\system32\zpeng25.dll
2008-12-17 15:05:46 ----A---- C:\Windows\system32\vsxml.dll
2008-12-17 15:05:46 ----A---- C:\Windows\system32\vspubapi.dll
2008-12-17 15:05:46 ----A---- C:\Windows\system32\vsmonapi.dll
2008-12-17 15:05:45 ----A---- C:\Windows\system32\vsdata.dll
2008-12-17 15:04:43 ----A---- C:\Windows\system32\vsinit.dll
2008-12-17 15:04:42 ----A---- C:\Windows\system32\vsutil.dll
2008-12-17 14:58:08 ----D---- C:\Program Files\Zone Labs
2008-12-17 07:57:46 ----D---- C:\Program Files\CCleaner
2008-12-17 07:30:49 ----D---- C:\Users\Gary\AppData\Roaming\Malwarebytes
2008-12-17 07:30:42 ----D---- C:\ProgramData\Malwarebytes
2008-12-17 07:30:42 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-12-11 15:00:27 ----A---- C:\Windows\system32\tcpipcfg.dll
2008-12-11 15:00:27 ----A---- C:\Windows\system32\netiougc.exe
2008-12-11 03:01:14 ----A---- C:\Windows\system32\tzres.dll
2008-12-10 22:43:46 ----A---- C:\Windows\system32\gdi32.dll
2008-12-10 22:43:38 ----A---- C:\Windows\system32\Apphlpdm.dll
2008-12-10 22:43:36 ----A---- C:\Windows\system32\GameUXLegacyGDFs.dll
2008-12-10 22:43:24 ----A---- C:\Windows\system32\shell32.dll
2008-12-10 22:43:15 ----A---- C:\Windows\explorer.exe
2008-12-10 22:43:04 ----A---- C:\Windows\system32\urlmon.dll
2008-12-10 22:43:03 ----A---- C:\Windows\system32\wininet.dll
2008-12-10 22:43:03 ----A---- C:\Windows\system32\ieframe.dll
2008-12-10 22:43:01 ----A---- C:\Windows\system32\mstime.dll
2008-12-10 22:43:00 ----A---- C:\Windows\system32\iertutil.dll
2008-12-10 22:42:58 ----A---- C:\Windows\system32\jsproxy.dll
2008-12-10 22:42:52 ----A---- C:\Windows\system32\mf.dll
2008-12-10 22:42:51 ----A---- C:\Windows\system32\WMVCORE.DLL
2008-12-10 22:42:50 ----A---- C:\Windows\system32\WMNetMgr.dll
2008-12-10 22:42:50 ----A---- C:\Windows\system32\logagent.exe
2008-12-02 22:17:23 ----A---- C:\Windows\system32\wups2.dll
2008-12-02 22:17:23 ----A---- C:\Windows\system32\wuauclt.exe
2008-12-02 22:17:22 ----A---- C:\Windows\system32\wucltux.dll
2008-12-02 22:17:22 ----A---- C:\Windows\system32\wuaueng.dll
2008-12-02 22:17:06 ----A---- C:\Windows\system32\wups.dll
2008-12-02 22:17:06 ----A---- C:\Windows\system32\wudriver.dll
2008-12-02 22:17:06 ----A---- C:\Windows\system32\wuapi.dll
2008-12-02 22:17:01 ----A---- C:\Windows\system32\wuwebv.dll
2008-12-02 22:17:01 ----A---- C:\Windows\system32\wuapp.exe
2008-11-26 07:09:10 ----HD---- C:\Windows\msdownld.tmp
2008-11-26 07:09:05 ----D---- C:\Windows\system32\directx
2008-11-25 11:51:40 ----A---- C:\Windows\system32\PortableDeviceApi.dll
2008-11-25 11:51:37 ----A---- C:\Windows\system32\WindowsCodecsExt.dll
2008-11-25 11:51:37 ----A---- C:\Windows\system32\WindowsCodecs.dll
2008-11-25 11:51:37 ----A---- C:\Windows\system32\PhotoMetadataHandler.dll
2008-11-25 11:51:36 ----A---- C:\Windows\system32\connect.dll

======List of files/folders modified in the last 1 months======

2008-12-21 00:55:46 ----D---- C:\Windows\Temp
2008-12-21 00:55:45 ----D---- C:\Windows\Prefetch
2008-12-21 00:54:03 ----D---- C:\Windows\Internet Logs
2008-12-21 00:50:56 ----RD---- C:\Program Files
2008-12-21 00:48:29 ----D---- C:\Program Files\Mozilla Firefox
2008-12-21 00:48:23 ----D---- C:\Windows\system32\drivers
2008-12-21 00:48:18 ----A---- C:\Windows\system32\everest_cpl.ini
2008-12-21 00:48:03 ----AD---- C:\ProgramData\TEMP
2008-12-20 23:47:52 ----A---- C:\Windows\system32\PnkBstrB.exe
2008-12-20 23:42:14 ----SHD---- C:\Windows\Installer
2008-12-20 23:42:14 ----SHD---- C:\Config.Msi
2008-12-20 23:35:00 ----D---- C:\Windows
2008-12-20 23:33:18 ----RSD---- C:\Windows\assembly
2008-12-20 23:32:01 ----A---- C:\Windows\system32\pbsvc.exe
2008-12-20 12:28:13 ----D---- C:\Windows\System32
2008-12-20 12:28:13 ----D---- C:\Windows\inf
2008-12-20 12:28:13 ----A---- C:\Windows\system32\PerfStringBackup.INI
2008-12-20 11:59:05 ----D---- C:\Program Files\Activision
2008-12-20 11:53:46 ----D---- C:\Windows\system32\Tasks
2008-12-20 11:51:14 ----D---- C:\Users\Gary\AppData\Roaming\Spyware Terminator
2008-12-18 22:01:03 ----A---- C:\Windows\system32\CmdLineExt.dll
2008-12-18 21:45:28 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2008-12-18 01:11:55 ----D---- C:\Windows\system32\catroot
2008-12-18 01:11:49 ----D---- C:\Windows\winsxs
2008-12-17 15:05:58 ----D---- C:\Windows\system32\ZoneLabs
2008-12-17 14:36:29 ----HD---- C:\ProgramData
2008-12-17 08:00:58 ----D---- C:\ProgramData\Spybot - Search & Destroy
2008-12-17 08:00:54 ----D---- C:\Windows\Minidump
2008-12-17 08:00:54 ----D---- C:\Windows\Debug
2008-12-15 22:42:35 ----D---- C:\Program Files\Mozilla Thunderbird
2008-12-12 23:13:34 ----D---- C:\Windows\system32\catroot2
2008-12-11 15:02:08 ----D---- C:\Windows\system32\migration
2008-12-11 03:28:09 ----D---- C:\Windows\rescache
2008-12-11 03:09:07 ----D---- C:\Windows\system32\en-US
2008-12-11 03:09:07 ----D---- C:\Windows\AppPatch
2008-12-11 03:09:07 ----D---- C:\Program Files\Windows Mail
2008-12-11 00:50:37 ----D---- C:\Program Files\Microsoft Office
2008-12-11 00:50:37 ----D---- C:\Program Files\Common Files\microsoft shared
2008-12-11 00:50:31 ----D---- C:\Program Files\MSECache
2008-12-10 16:45:05 ----D---- C:\ProgramData\Spyware Terminator
2008-12-09 16:24:37 ----A---- C:\Windows\system32\mrt.exe
2008-11-26 19:20:56 ----HD---- C:\Program Files\InstallShield Installation Information
2008-11-26 16:34:11 ----A---- C:\Windows\system32\PnkBstrA.exe
2008-11-26 15:55:06 ----D---- C:\Program Files\ThreatFire
2008-11-26 10:21:30 ----A---- C:\Windows\system32\aswBoot.exe
2008-11-26 07:17:23 ----D---- C:\ProgramData\NVIDIA
2008-11-26 07:14:32 ----D---- C:\Program Files\AGEIA Technologies

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AsIO;AsIO; C:\Windows\system32\drivers\AsIO.sys [2006-10-18 12664]
R1 aswRdr;aswRdr; C:\Windows\system32\drivers\aswRdr.sys [2008-11-26 23152]
R1 aswSP;avast! Self Protection; C:\Windows\system32\drivers\aswSP.sys [2008-11-26 111184]
R1 aswTdi;avast! Network Shield Support; C:\Windows\system32\drivers\aswTdi.sys [2008-11-26 50864]
R1 CSC;Offline Files Driver; C:\Windows\system32\drivers\csc.sys [2008-01-18 350720]
R1 vmm;Virtual Machine Monitor; \??\C:\Windows\system32\Drivers\vmm.sys [2007-02-18 232816]
R1 Vsdatant;Zone Alarm Firewall Driver; C:\Windows\system32\DRIVERS\vsdatant.sys [2008-11-13 293776]
R2 aswFsBlk;aswFsBlk; C:\Windows\system32\DRIVERS\aswFsBlk.sys [2008-11-26 20560]
R2 aswMonFlt;aswMonFlt; C:\Windows\system32\DRIVERS\aswMonFlt.sys [2008-11-26 51792]
R2 atksgt;atksgt; C:\Windows\system32\DRIVERS\atksgt.sys [2007-12-26 278984]
R2 lirsgt;lirsgt; C:\Windows\system32\DRIVERS\lirsgt.sys [2007-12-26 25416]
R3 AN983;ADMtek AN983/AN985/ADM951X 10/100Mbps Fast Ethernet Adapter; C:\Windows\system32\DRIVERS\AN983.sys [2005-01-13 39040]
R3 CT20XUT.DLL;CT20XUT.DLL; C:\Windows\system32\CT20XUT.DLL [2007-03-05 170808]
R3 ctaud2k;Creative Audio Driver (WDM); C:\Windows\system32\drivers\ctaud2k.sys [2007-03-05 520504]
R3 CTEXFIFX.DLL;CTEXFIFX.DLL; C:\Windows\system32\CTEXFIFX.DLL [2007-03-05 1323832]
R3 CTHWIUT.DLL;CTHWIUT.DLL; C:\Windows\system32\CTHWIUT.DLL [2007-03-05 73016]
R3 ctprxy2k;Creative Proxy Driver; C:\Windows\system32\drivers\ctprxy2k.sys [2007-03-05 14648]
R3 ctsfm2k;Creative SoundFont Management Device Driver; C:\Windows\system32\drivers\ctsfm2k.sys [2007-03-05 157496]
R3 emupia;E-mu Plug-in Architecture Driver; C:\Windows\system32\drivers\emupia2k.sys [2007-03-05 92984]
R3 EverestDriver;Lavalys EVEREST Kernel Driver; \??\C:\Program Files\Lavalys\EVEREST Ultimate Edition\kerneld.wnt [2007-10-17 22640]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2008-04-17 15464]
R3 ha20x2k;Creative 20X HAL Driver; C:\Windows\system32\drivers\ha20x2k.sys [2007-03-05 1163576]
R3 L8042Kbd;Logitech SetPoint Keyboard Driver; C:\Windows\system32\DRIVERS\L8042Kbd.sys [2008-02-29 20240]
R3 LHidFilt;Logitech SetPoint KMDF HID Filter Driver; C:\Windows\system32\DRIVERS\LHidFilt.Sys [2008-02-29 35344]
R3 LMouFilt;Logitech SetPoint KMDF Mouse Filter Driver; C:\Windows\system32\DRIVERS\LMouFilt.Sys [2008-02-29 36880]
R3 MTsensor;ATK0110 ACPI UTILITY; C:\Windows\system32\DRIVERS\ASACPI.sys [2006-10-17 7680]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2008-11-12 7611360]
R3 ossrv;Creative OS Services Driver; C:\Windows\system32\drivers\ctoss2k.sys [2007-03-05 126776]
R3 SaiH0762;SaiH0762; C:\Windows\system32\DRIVERS\SaiH0762.sys [2008-02-15 136832]
R3 SaiMini;SaiMini; C:\Windows\system32\DRIVERS\SaiMini.sys [2006-09-28 13824]
R3 SaiNtBus;SaiNtBus; C:\Windows\system32\drivers\SaiBus.sys [2006-09-28 35072]
R3 TfNetMon;TfNetMon; \??\C:\Windows\system32\drivers\TfNetMon.sys [2008-11-17 33056]
R3 yukonwlh;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller; C:\Windows\system32\DRIVERS\yk60x86.sys [2007-12-06 298496]
S2 MCSTRM;MCSTRM; C:\Windows\system32\drivers\MCSTRM.sys []
S3 BCM43XV;Broadcom Extensible 802.11 Network Adapter Driver; C:\Windows\system32\DRIVERS\bcmwl6.sys [2006-11-02 464384]
S3 BCM43XX;Linksys Wireless-N PCI Adapter WMP300N; C:\Windows\system32\DRIVERS\WMP300Nv1x86.sys [2007-03-12 534016]
S3 COMMONFX.DLL;COMMONFX.DLL; C:\Windows\system32\COMMONFX.DLL [2007-03-05 98616]
S3 ctac32k;Creative AC3 Software Decoder; C:\Windows\system32\drivers\ctac32k.sys [2007-03-05 511288]
S3 CTAUDFX.DLL;CTAUDFX.DLL; C:\Windows\system32\CTAUDFX.DLL [2007-03-05 552248]
S3 ctdvda2k;Creative DVD-Audio Device Driver; C:\Windows\system32\drivers\ctdvda2k.sys [2007-03-05 347144]
S3 CTEAPSFX.DLL;CTEAPSFX.DLL; C:\Windows\system32\CTEAPSFX.DLL [2007-03-05 174392]
S3 CTEDSPFX.DLL;CTEDSPFX.DLL; C:\Windows\system32\CTEDSPFX.DLL [2007-03-05 286520]
S3 CTEDSPIO.DLL;CTEDSPIO.DLL; C:\Windows\system32\CTEDSPIO.DLL [2007-03-05 134968]
S3 CTEDSPSY.DLL;CTEDSPSY.DLL; C:\Windows\system32\CTEDSPSY.DLL [2007-03-05 329528]
S3 CTERFXFX.DLL;CTERFXFX.DLL; C:\Windows\system32\CTERFXFX.DLL [2007-03-05 101176]
S3 CTSBLFX.DLL;CTSBLFX.DLL; C:\Windows\system32\CTSBLFX.DLL [2007-03-05 566584]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-18 5632]
S3 ENTECH;ENTECH; \??\C:\Windows\system32\DRIVERS\ENTECH.sys [2004-10-25 21664]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-18 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-18 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-18 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-18 6016]
S3 NC100;Network Everywhere Fast Ethernet Adapter(NC100 v2); C:\Windows\system32\DRIVERS\NC100A.sys [2001-02-23 35013]
S3 sony_ssm.sys;sony_ssm.sys; \??\C:\Users\Gary\AppData\Local\Temp\sony_ssm.sys []
S3 VPCNetS2;Virtual Machine Network Services Driver; C:\Windows\system32\DRIVERS\VMNetSrv.sys [2007-01-29 59280]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-18 83328]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-07-07 611664]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-10-01 116040]
R2 aswUpdSv;avast! iAVS4 Control Service; C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe [2008-11-26 18752]
R2 avast! Antivirus;avast! Antivirus; C:\Program Files\Alwil Software\Avast4\ashServ.exe [2008-11-26 155160]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-08-29 238888]
R2 CscService;@%systemroot%\system32\cscsvc.dll,-200; C:\Windows\System32\svchost.exe [2008-01-19 21504]
R2 nvsvc;NVIDIA Display Driver Service; C:\Windows\system32\nvvsvc.exe [2008-11-12 207392]
R2 PnkBstrA;PnkBstrA; C:\Windows\system32\PnkBstrA.exe [2008-11-26 66872]
R2 SBSDWSCService;SBSD Security Center Service; C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe [2007-08-31 600912]
R2 sp_rssrv;Spyware Terminator Realtime Shield Service; C:\Program Files\Spyware Terminator\sp_rsser.exe [2008-05-09 606720]
R2 ThreatFire;ThreatFire; C:\Program Files\ThreatFire\TFService.exe [2008-11-17 70944]
R2 UserAccess7;SecuROM User Access Service (V7); C:\Windows\system32\UAService7.exe [2008-09-03 217088]
R2 vsmon;TrueVector Internet Monitor; C:\Windows\System32\ZoneLabs\vsmon.exe [2008-11-13 2405776]
R3 avast! Mail Scanner;avast! Mail Scanner; C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe [2008-11-26 254040]
R3 avast! Web Scanner;avast! Web Scanner; C:\Program Files\Alwil Software\Avast4\ashWebSv.exe [2008-11-26 352920]
S3 AppMgmt;@appmgmts.dll,-3250; C:\Windows\system32\svchost.exe [2008-01-19 21504]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-03 69632]
S3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-10-01 536872]
S3 LBTServ;Logitech Bluetooth Service; C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe [2008-05-02 121360]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 UmRdpService;@%SystemRoot%\system32\umrdp.dll,-1000; C:\Windows\System32\svchost.exe [2008-01-19 21504]
S3 wbengine;@%systemroot%\system32\wbengine.exe,-104; C:\Windows\system32\wbengine.exe [2008-01-19 917504]

-----------------EOF-----------------

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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 28 December 2008 - 04:11 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#3 gkazule

gkazule
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Posted 29 December 2008 - 12:29 PM

Thanks for the assistance, but I ended up having to start over and reinstall windows, because I was unable to access any of the programs on my hard drive for some reason. I just got it going again, or I would have posted sooner.
Thanks again for the help! gk

#4 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 29 December 2008 - 02:31 PM

Hello gkazule,

Thank you for posting back. I'm sorry you had to resort to that extreme, but I'm glad that your computer problems have been fixed. Since this issue seems to be resolved, this thread will now be closed.

In case you experience any problems with the computer, please start a new topic.

Happy computing,

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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