Today my daughter used my external hard drive and it stopped working - her computer stopped recognizing it - I plugged it into mine and mine wouldn't recognize it - I usually figure my computer stuff out on my own but figured this might be something beyond me so I took it down to my computer shop and they plugged it into their computer - told me their computer wouldn't detect it - that it wouldn't spin and that I would need to send it away and it would cost me around 800 or more to have my data recovered.
So what I want to know is - can I remove the drives inside the enclosure - put them in a different enclosure and see if it works because I'm not convinced it isn't an issue with the usb plug. My daughter said it was working fine and she accidently hooked her foot on the cable and pulled the cable out - she put it back in and it no longer worked.
I've been reading on this particular brand - (which apparently isn't the greatest brand in the world - gift from my hubby who knows nothing about computers) it is a Comstar One touch 500 gig. From what I've read from various users - this is a common problem and several people have mentioned "yanking" the insides out and "shoving" them in a different enclosure and it working fine. I'm good with my computer - but I don't touch the insides of things.
Here is a link to the only page I could find with info on the hard drive. http://www.futureshop.ca/catalog/proddetai...=&langid=EN
The data on my hard drive is important - family photos, family movies - and if it turns out I have to pay 800$ I will - I think. Maybe.
I don't rely on my external drive - I have just been recently backing up my laptop as I was planning a reformat. I even told myself as I was deleting that I really shouldn't trust it - even for a short time - but I did it anyway. I had that little feeling of dread in me that said if I deleted anything - even for a few days - something bad would happen - and now - here I am.