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USB Ports won't read as USB 2.0


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#1 aidemsolutions

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Posted 20 December 2008 - 03:03 PM

Hey everyone,

I just built my first computer by myself (I helped someone build a few before)

Everything works fine, I am working and editing video on it no problem.

Whenever I plug in a flash drive, or one of my external hard drives via the USB ports (i have 10 of em and tried em all) I get a popup from windows saying "this device can perform faster"

My Firewire and SATA connections work fine, and the USB ports DO work, but they only transfer at 700kbps, which makes transfers take a very, very, very long time.....

Did I forget to do something when I setup the computer? is there a driver or update I need?

any help would be GREATLY appreciated!

Thanks in advance,
Derek

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#2 hamluis

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Posted 20 December 2008 - 09:04 PM

Start/Run...type devmgmt.msc and hit Enter.

Under USB Controllers, do you reflect 2 Standard Enhanced PCI to USB Host Controller entries?

Louis

#3 aidemsolutions

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Posted 22 December 2008 - 12:34 AM

it says they aren't "high speed" ports.

The specs on the page I bought it from say they are high speed, http://www.newegg.com/Product/Product.aspx...N82E16813188024

#4 hamluis

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Posted 22 December 2008 - 02:01 PM

Well...let's hope that the USB front panel connectors are done properly.

Uninstall the USB drivers...then reinstall same (they could be damaged).

Louis

#5 aidemsolutions

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Posted 23 December 2008 - 02:08 PM

Louis,

Thanks,


How do i re install the usb drivers?

#6 hamluis

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Posted 23 December 2008 - 02:28 PM

You sure that you built this computer? OK, let's get serious :thumbsup:.

To uninstall the USB drivers: Enter Device Manager, click on the plus sign at Universal Serial Bus Controllers. Double-click on each item listed that has "controller" in it, move to the Driver tab on each and uninstall the respective driver.

http://www.evga.com/support/drivers/default.asp?switch=2

The above link contains access to drivers/documentation for your motherboard. My suggestion is that you download and read any manuals that relate to your board...you may need that knowledge later.

You may either just use the driver install CD which came with your board...or you can download new drivers from the site above. Install same according to instructions which may be contained.

In the absence of instructions, How to update a Windows hardware driver - http://www.bleepingcomputer.com/tutorials/how-to-update-a-windows-hardware-driver/

Procedures for updating/installing drivers are basically the same.

Louis




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