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missing icons in control panel after crash


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#1 cheryl g

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Posted 19 December 2008 - 05:10 PM

A computer at work would not start this am. I do not know how my boss got it to start.

It is an HP. It was giving him some sort of setup option when he got it to start. He did not want to, but accidentally clicked enter. It seems to have wiped all our data, programs, etc. It appears to have on it what came with the computer only. It behaves like a new computer, telling us to register online, etc.

In the control panel we do not have an icon for security center, windows firewall, wireless network setup. Also multi-channel sould something and Quicktime. I am comparing icons with another HP we have.

It currently shows Windows XP Home, service pack 1 (I think we had SP2 before).

Does anyone know how to get these icons back, or can I access them from somewhere else.

(obviously I am new... I am posting here because I thought this might be due to infection. Is there a place to post when you don't know where to post?)

Thanks, Cheryl

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#2 garmanma

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Posted 19 December 2008 - 06:37 PM

It seems to have wiped all our data, programs, etc. It appears to have on it what came with the computer only. It behaves like a new computer, telling us to register online, etc.


That's exactly what he did. You will have to re-install service packs, updates and all of your extra programs

No, there is no way you can go back
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#3 cheryl g

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Posted 19 December 2008 - 07:31 PM

Thanks for the quick response. I appreciate it. I guess I wasn't clear. I know/knew we can't go back.
(Am wishing I was at work early, maybe I could have prevented the issue.)

Since my original post I have updated to Microsoft's reccomendations.

"In the control panel we do not have an icon for security center, windows firewall, wireless network setup. Also multi-channel sould something and Quicktime. I am comparing icons with another HP we have." (I haven't learned the cool quote thing yet)


Aren't there supposed to be icons for : security center, windows firewall, wireless network in the control panel to begin with (not something i need to update or upgrade to)?

Thanks, Cheryl

#4 garmanma

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Posted 19 December 2008 - 08:24 PM

I'm moving this to XP
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#5 raw

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Posted 19 December 2008 - 09:38 PM

It currently shows Windows XP Home, service pack 1


garmanma

You will have to re-install service packs, updates and all of your extra programs


Firewall and Security Center are part of Service Pack 2, not included in SP1.
Hope that helps.

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#6 cheryl g

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Posted 19 December 2008 - 09:51 PM

That's good to know. I am still confused.

After updating on MS website I looked in system properties and it still said service pack 1.
In the add & remove programs it lists updates to SP2.

I am at home now. Will work on it tomorrow. Thanks!!! Cheryl

#7 hamluis

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Posted 20 December 2008 - 11:15 AM

Click Start, right-click My Computer, select Properties...you will see the SP level reflected on the data presented.

You need to install either SP2 or SP3, with SP3 being the better route (IMO) because more updates are contained in it. If you just install SP2, you will have over 100 additional updates to install when you finally go to Windows Update.

Probably the best thing to do (if you have a Microsoft XP Home install CD, not recovery/restore disks from Gateway, HP, etc.) would be to create what is known as a slipstreamed XP install CD. A slipstreamed is an updated XP install CD, which is created by using an original XP install CD and adding any SPs which a user wants to incorporate.

There are various ways of doing this, they all work. The simplest way that I have found to create such a CD...is to use nLite - Deployment Tool for the bootable Unattended Windows installation - Guide - http://www.nliteos.com/guide/

Louis

#8 cheryl g

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Posted 20 December 2008 - 01:16 PM

Thank you all for your excellent advice.

Louis,
That looks like an excellent reference for me for later. My co-worker got in early (I was late :trumpet: ).
He had it all fixed the hard way by the time I got here.

I am really enjoying "your" website. You all are the most friendly, :thumbsup: helpful people I have ever met online.
Please pass my kudos on to the creator. :flowers:

Cheryl




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