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4 replies to this topic

#1 Roger F. Gay

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Posted 19 December 2008 - 04:52 PM

I've used PKZIP and the SecureZip for years. Just installed it on Vista Home Premium and got a surprise.

Back on my XP, I could right-click on any zip file and the pop-up menu would offer options - including extract here in the local directory.

Now that I've installed on Vista, all I get when I right-click is "open with" and then I can select SecureZip. That opens the zip file. It's nowhere near as convinient.

Anyone have any insight into this at all? Is there any setting or installation procedure that will place the other options on the menu?

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#2 garmanma


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Posted 19 December 2008 - 06:06 PM

Don't know if it's relevant to your situation

When installing or using version 9 of PKZIP or SecureZIP on Vista, we do recommend the following:

During installation, you will need to enter a PKWARE product license key, and you may need to log in as administrator to do this if your system prevents you from entering a key as another user.

File associations for ZIP and other file types may need to be set as an administrative user.

You may need to resize the column widths for certificate lists displayed on the password/recipient selection dialog.

Dialogs may not display full graphics capabilities under Windows Aero.
You will be unable to use the diskette format and wiping feature of PKZIP/SecureZIP.

The PKZIP/SecureZIP Server product is not supported on Vista, as Vista is a Desktop operating system. Current support for PKZIP/SecureZIP Server includes Windows Server operating systems through Windows 2008 Server.

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#3 Roger F. Gay

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Posted 30 December 2008 - 05:02 AM

Don't know if it's relevant to your situation

Thanks Mark. Someone found a comment out there on the internet somewhere saying that v12 is fully compatable with Vista. I'm running v11 and it looks like I need a new product code to get v12. I've contacted PKZIP, Inc. to see what it takes to get the upgrade. Worth a try.

#4 Konstantin


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Posted 30 December 2008 - 09:09 AM

Maybe you need to go to your SecureZip settings, and search for something similar to "allow shell context-menu extensions".

Edited by Konstantin, 30 December 2008 - 09:10 AM.



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Posted 02 January 2009 - 04:43 PM

Hello, Roger.

As mentioned in the technical support case you opened with PKWARE, you use the 64-bit version of Vista. SecureZIP for Windows is currently available as a 32-bit application. Since Microsoft restricts some support for 32-bit applications in their 64-bit operating system versions, the 32-bit SecureZIP Explorer menu you may remember from other PCs cannot appear.

PKWARE expects to release a 64-bit version of SecureZIP for Windows in the future that will provide native support for the 64-bit Windows Explorer. In the meantime, a workaround could be to create a shortcut on your desktop to launch the 32 bit Windows Explorer. You can do this by creating a shortcut on your desktop and pasting the following into the shortcut: C:\Windows\SysWOW64\explorer.exe /32

Then, when you need to use SecureZIP on files, simply double click on the icon you created, Windows Explorer will open, and SecureZIP will be an option shown in the context menu.

Please feel free to contact us at http://www.pkware.com/support with any concerns or questions you may have.


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