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TDSSntlv.dll preventing malwarebytes, google problems


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#1 Domobaby

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Posted 19 December 2008 - 11:19 AM

Hi all,

Been having some real trouble recently with alot of malware. It seems when I remove some of the harmful files my computer reverts to BSOD within 5 minutes of bootup.

The virus (es?) have hijacked my internet explorer and take me to webpages that arent at all related to what I wanted. It appears TDSSntlv.dll has something to do with this.

I now get messages saying that it is not designed for windows or needs reinstalling whenever I start up or try and open up programs. I try and run MALWAREBYTES anti-malware as an administrator and then the same error comes up saying TDSSntlv.dll has encountered an error. So I have no chance of running the scan.

Same with Norton I try and run the scan but BSOD occurs so it cant finish. I am in the library as I said so will not be able to post log files untill later but is this recoverable do you think?

Please help

Cheers Dom

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#2 boopme

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Posted 19 December 2008 - 11:28 AM

Hi Dom, Let's try to run this first.
Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Domobaby

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Posted 19 December 2008 - 11:32 AM

Hi boopme,

Sorry I missed the most valuable information I am running Vista 32bit Home Premium on my computer. Just for your information I have been scanning this forum this afternoon (UK :thumbsup:) and have downloaded the .exe files for RSIT, ComboFix and Dr Web.

I am hoping to follow an expert's instructions (you haha) to run these later but I am afraid that this .dll error is going to occur once again.

Cheers Dom

#4 boopme

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Posted 19 December 2008 - 11:48 AM

Yup Yup,duh I can help!! :thumbsup:
Well let's run these first then. I have seen SDFix work on vista, but we'll try that later perhaps. Also do not run ComboFix yet.

First run Part 1 of S!Ri's SmitfraudFix .
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm


Next a MBam scan:
Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Domobaby

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Posted 19 December 2008 - 11:55 AM

Excellent stuff boopme,

I wouldn;t get help this thourough even if I was paying extortionate amounts for it haha. I will download all the relevant files here on the library computer and place them on mine later.

I will get back to you shortly.

Cheers Dom

#6 boopme

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Posted 19 December 2008 - 01:52 PM

No problemo Domo,I'm here till they close the bar :thumbsup:


EDit ref to closed topic here.. http://www.bleepingcomputer.com/forums/t/187712/tdssntlvdll-causing-havoc/

Edited by boopme, 19 December 2008 - 04:23 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Domobaby

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Posted 19 December 2008 - 06:21 PM

Evening boopme,

Mixed afternoon working on this. Ran the Smitfraud and malwarebytes program successfully I think as you can see below. However I am having trouble operating vista when in normal mode. The computer shuts down within 5 minutes when logged on, but safe mode works fine at the moment.

I restarted in safe mode a few times and ran malwarebytes to find tdss occurring more than once as you'll see below. Hope you can shed some light.

Cheers Dom

SmitFraudlog

SmitFraudFix v2.387

Scan done at 17:58:18.49, 19/12/2008
Run from C:\Users\Owner\Desktop\Dom virus\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6001] - Windows_NT
The filesystem type is
Fix run in safe mode

Process

C:\Windows\system32\csrss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Windows\system32\mmc.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\wbem\wmiprvse.exe

hosts


C:\


C:\Windows


C:\Windows\system


C:\Windows\Web


C:\Windows\system32


C:\Windows\system32\LogFiles


C:\Users\Owner


C:\Users\Owner\AppData\Local\Temp


C:\Users\Owner\Application Data


Start Menu


C:\Users\Owner\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components



o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{C5BF49A2-94F3-42BD-F434-3604812C897D}"="mcb7uehuj3n8weuhejsw"

[HKEY_CLASSES_ROOT\CLSID\{C5BF49A2-94F3-42BD-F434-3604812C897D}\InProcServer32]
@="C:\Windows\system32\jkse73hedfdgf.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{C5BF49A2-94F3-42BD-F434-3604812C897D}\InProcServer32]
@="C:\Windows\system32\jkse73hedfdgf.dll"



AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"LoadAppInit_DLLs"=dword:00000000


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\Windows\\system32\\userinit.exe,"


RK



DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{3AFD0E06-B532-4633-BAC0-9B4A1938D7A8}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS1\Services\Tcpip\..\{3AFD0E06-B532-4633-BAC0-9B4A1938D7A8}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS2\Services\Tcpip\..\{3AFD0E06-B532-4633-BAC0-9B4A1938D7A8}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100


Scanning for wininet.dll infection


End

#8 Domobaby

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Posted 19 December 2008 - 06:22 PM

malwarebytes 1

Malwarebytes' Anti-Malware 1.31
Database version: 1498
Windows 6.0.6001 Service Pack 1

19/12/2008 18:04:49
mbam-log-2008-12-19 (18-04-49).txt

Scan type: Quick Scan
Objects scanned: 47600
Time elapsed: 2 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{c5bf49a2-94f3-42bd-f434-3604812c897d} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5bf49a2-94f3-42bd-f434-3604812c897d} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd31ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c5bf49a2-94f3-42bd-f434-3604812c897d} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{c5bf49a2-94f3-42bd-f434-3604812c897d} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\pajto.exe (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\wfthnpkw.exe (Trojan.TinyDownloader705) -> Quarantined and deleted successfully.
C:\Windows\System32\icf.exe.exe (Worm.Zhelatin) -> Quarantined and deleted successfully.


malwarebytes 2

Malwarebytes' Anti-Malware 1.31
Database version: 1498
Windows 6.0.6001 Service Pack 1

19/12/2008 18:20:51
mbam-log-2008-12-19 (18-20-51).txt

Scan type: Quick Scan
Objects scanned: 47530
Time elapsed: 2 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 boopme

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Posted 19 December 2008 - 10:36 PM

Unfortunately I hve to send you too the HJT forum. Not that they are bad,actually they are quite good. But you need some specialzed tools we don't run in this forum. Plus I wanted to fix it. :thumbsup:
Please go here and run steps 6 & 7. Preparation Guide For Use Before Posting A Hijackthis Log
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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