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#1 shaistar

shaistar

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Posted 19 December 2008 - 12:59 AM

Hi there, I am new to hijack this, and was recommended to this site via a friend, My laptop has been playing up and my defender and antispyware don't function correctly anymore, I have scanned my laptop using hijackthis and below is the logfile. I am unsure as to whether there is anything wrong and am open to any suggestions for which spyware to use - thankyou and kind regards

Shaistar


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:33:56 PM, on 19/12/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtProc.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Shy\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.usq.edu.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [TOSCDSPD] TOSCDSPD.EXE
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 6242 bytes

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#2 shaistar

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Posted 23 December 2008 - 11:26 PM

Hi, just wondering if i should be concerned or not about my LT, thanks :thumbsup:

Shai

#3 suebaby41

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Posted 27 December 2008 - 01:46 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • After it has finished, two logs will open. Please post the contents of both. log.txt will be maximized and info.txt will be minimized.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem. Thank you for your patience.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#4 shaistar

shaistar
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Posted 02 January 2009 - 12:22 AM

Hi thanks for the help :thumbsup: I've posted the 3 logfiles below and will be patient in waiting - regards
Shai


1. HijackThis Logfile

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:07:06 PM, on 2/01/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtProc.exe
C:\Users\Shy\Desktop\RSIT.exe
C:\Users\Shy\Desktop\Shy.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.usq.edu.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [TOSCDSPD] TOSCDSPD.EXE
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 6838 bytes


2.Info.txt
info.txt logfile of random's system information tool 1.05 2009-01-02 15:07:11

======Uninstall list======

-->"C:\Program Files\InstallShield Installation Information\{A644254B-92F6-4970-8635-AB0775371E72}\setup.exe" --u:{A644254B-92F6-4970-8635-AB0775371E72}
-->C:\Program Files\InstallShield Installation Information\{36C41D70-56F5-4E2B-81DA-6BEB7502D7A1}\setup.exe -runfromtemp -l0x0009 -removeonly
-->C:\Program Files\InstallShield Installation Information\{FC3A21A4-928F-4211-A27B-E76EE76FC7E2}\setup.exe -runfromtemp -l0x0009 -removeonly
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{622E6F16-0904-49B6-BBE1-4CC836314CCF}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{697AFC77-F318-4CD4-BF16-F50F4C1072DA}\setup.exe" -l0x9
2007 Microsoft Office system-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall PROHYBRIDR /dll OSETUP.DLL
Activation Assistant for the 2007 Microsoft Office suites-->"C:\ProgramData\{623D32E9-0C62-4453-AD44-98B31F52A5E1}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Adobe Reader 8-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A80000000002}
Apple Mobile Device Support-->MsiExec.exe /I{EC4455AB-F155-4CC1-A4C5-88F3777F9886}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
ArcSoft MediaConverter 2.5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{8D8B167A-ED0F-43F1-AC10-3F4379F7CBBB}\Setup.exe" -l0x9
Atheros Driver Installation Program-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{28006915-2739-4EBE-B5E8-49B25D32EB33}\Setup.exe" -l0x9 -removeonly
Bluesoleil2.6.0.1 Release 070402-->MsiExec.exe /X{11B5E957-FCF2-469D-AB66-963C38134231}
Bluetooth Stack for Windows by Toshiba-->MsiExec.exe /X{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}
Bonjour-->MsiExec.exe /I{8A25392D-C5D2-4E79-A2BD-C15DDC5B0959}
Camera Assistant Software for Toshiba-->C:\Program Files\InstallShield Installation Information\{37C866E4-AA67-4725-9E95-A39968DD7960}\SETUP.exe -runfromtemp -l0x0009
CD/DVD Drive Acoustic Silencer-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}\SETUP.EXE" -l0x9
D-Link DU-562M External Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_USB_VID_0572&PID_1300\HXFSETUP.EXE -U -IVID_0572&PID_1300
DVD MovieFactory for TOSHIBA-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}\SETUP.EXE" -l0x9
HijackThis 2.0.2-->"C:\Users\Shy\Desktop\HijackThis.exe" /uninstall
Intel® Graphics Media Accelerator Driver-->C:\Windows\system32\igxpun.exe -uninstall
iTunes-->MsiExec.exe /I{318AB667-3230-41B5-A617-CB3BF748D371}
Java™ SE Runtime Environment 6-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160000}
Marvell Miniport Driver-->MsiExec.exe /X{C950420B-4182-49EA-850A-A6A2ABF06C6B}
MediaMonkey 3.0-->"C:\Program Files\MediaMonkey\unins000.exe"
Microsoft Office Access MUI (English) 2007-->MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007-->MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Professional 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall PROR /dll OSETUP.DLL
Microsoft Office Professional 2007-->MsiExec.exe /X{91120000-0014-0000-0000-0000000FF1CE}
Microsoft Office Professional Hybrid 2007-->MsiExec.exe /X{91120000-0031-0000-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Publisher MUI (English) 2007-->MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Picture Package Music Transfer-->C:\Program Files\InstallShield Installation Information\{CE2121C6-C94D-4A73-8EA4-6943F33EE335}\setup.exe -runfromtemp -l0x0009 -removeonly
QuickTime-->MsiExec.exe /I{F958CA02-BB40-4007-894B-258729456EE4}
Realtek High Definition Audio Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\SETUP.exe" -l0x9 -removeonly
Sony Picture Utility-->C:\Program Files\InstallShield Installation Information\{D5068583-D569-468B-9755-5FBF5848F46F}\setup.exe -runfromtemp -l0x0009 uninstall -removeonly
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Texas Instruments PCIxx21/x515/xx12 drivers.-->C:\Program Files\InstallShield Installation Information\{DB780B85-B4B5-4864-A49C-9B706B169C93}\setup.exe -runfromtemp -l0x0409
TOSHIBA Assist-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{12B3A009-A080-4619-9A2A-C6DB151D8D67}\SETUP.EXE" -l0x9
TOSHIBA ConfigFree-->C:\Program Files\InstallShield Installation Information\{78C6A78A-8B03-48C8-A47C-78BA1FCA2307}\setup.exe -runfromtemp -l0x0009 uninstall -removeonly
TOSHIBA Disc Creator-->MsiExec.exe /X{5DA0E02F-970B-424B-BF41-513A5018E4C0}
TOSHIBA DVD PLAYER-->C:\Program Files\InstallShield Installation Information\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}\setup.exe -runfromtemp -l0x0009 -ADDREMOVE -removeonly
TOSHIBA Extended Tiles for Windows Mobility Center-->C:\Program Files\InstallShield Installation Information\{617C36FD-0CBE-4600-84B2-441CEB12FADF}\SETUP.EXE -runfromtemp -l0x0409
TOSHIBA Hardware Setup-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BFC85CDC-BD7C-4FDD-9507-8D74B5A79404}\setup.exe" -l0x9
TOSHIBA Recovery Disc Creator-->MsiExec.exe /X{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}
TOSHIBA SD Memory Utilities-->MsiExec.exe /X{EBFF48F5-3CFA-436F-8FD5-94FB01D3A0A7}
TOSHIBA Software Modem-->Tosmreg -U
TOSHIBA Speech System Applications-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}\Setup.exe" -l0x9
TOSHIBA Speech System SR Engine(U.S.) Version1.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{008D69EB-70FF-46AB-9C75-924620DF191A}\Setup.exe" -l0x9 UNINSTALL
TOSHIBA Speech System TTS Engine(U.S.) Version1.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}\Setup.exe" -l0x9
TOSHIBA Supervisor Password-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2BDF38E0-1A7F-4220-B4B7-118DD45E5E13}\setup.exe" -l0x9
TOSHIBA Value Added Package-->C:\Program Files\InstallShield Installation Information\{FEDD27A0-B306-45EF-BF58-B527406B42C8}\setup.exe -runfromtemp -l0x0409
Windows Media Encoder 9 Series-->msiexec.exe /I {E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}
Windows Media Encoder 9 Series-->MsiExec.exe /I{E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}

======Security center information======

AS: Windows Defender (outdated)

System event log

Computer Name: Shy-PC
Event Code: 1103
Message: Your computer was successfully assigned an address from the network, and it can now connect to other computers.
Record Number: 34597
Source Name: Microsoft-Windows-Dhcp-Client
Time Written: 20090102045714.000000-000
Event Type: Information
User:

Computer Name: Shy-PC
Event Code: 20003
Message: Driver Management has concluded the process to add Service tunnel for Device Instance ID ROOT\*ISATAP\0003 with the following status: 0.
Record Number: 34598
Source Name: Microsoft-Windows-User-PnP
Time Written: 20090102045713.017143-000
Event Type: Information
User: NT AUTHORITY\SYSTEM

Computer Name: Shy-PC
Event Code: 3004
Message: Windows Defender Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow.
For more information please see the following:
Not Applicable
Scan ID: {2B410C48-720E-4C80-89D6-FEA918282152}
User: Shy-PC\Shy
Name: Unknown
ID:
Severity ID:
Category ID:
Path Found: clsid:HKCU@S-1-5-21-99563834-376914443-2936178529-1000\SOFTWARE\CLASSES\CLSID\{6BEF3D0B-53F0-4b0d-B91C-C19ED3D4C9D1};regkey:HKCU@S-1-5-21-99563834-376914443-2936178529-1000\SOFTWARE\CLASSES\CLSID\{6BEF3D0B-53F0-4b0d-B91C-C19ED3D4C9D1};regkey:HKCU@S-1-5-21-99563834-376914443-2936178529-1000\Software\Classes\*\shellex\ContextMenuHandlers\tosBtShllExt;contextmenu:HKCU@S-1-5-21-99563834-376914443-2936178529-1000\Software\Classes\*\shellex\ContextMenuHandlers\tosBtShllExt;file:C:\Windows\system32\TosBtShell.dll
Alert Type: Unclassified software
Detection Type:
Record Number: 34599
Source Name: Microsoft-Windows-Windows Defender
Time Written: 20090102045721.000000-000
Event Type: Warning
User:

Computer Name: Shy-PC
Event Code: 3005
Message: Windows Defender Real-Time Protection agent has taken action to protect this machine from spyware or other potentially unwanted software.
For more information please see the following:
Not Applicable
Scan ID: {2B410C48-720E-4C80-89D6-FEA918282152}
User: Shy-PC\Shy
Name: Unknown
ID:
Severity ID:
Category ID:
Alert Type: Unclassified software
Action: Ignore
Record Number: 34600
Source Name: Microsoft-Windows-Windows Defender
Time Written: 20090102045722.000000-000
Event Type: Information
User:

Computer Name: Shy-PC
Event Code: 20003
Message: Driver Management has concluded the process to add Service tunnel for Device Instance ID ROOT\*6TO4MP\0000 with the following status: 0.
Record Number: 34601
Source Name: Microsoft-Windows-User-PnP
Time Written: 20090102045728.724343-000
Event Type: Information
User: NT AUTHORITY\SYSTEM

Application event log

Computer Name: Shy-PC
Event Code: 1
Message: Certificate Services Client has been started successfully.
Record Number: 9653
Source Name: Microsoft-Windows-CertificateServicesClient
Time Written: 20090102041444.878743-000
Event Type: Information
User: Shy-PC\Shy

Computer Name: Shy-PC
Event Code: 1
Message: Certificate Services Client has been started successfully.
Record Number: 9654
Source Name: Microsoft-Windows-CertificateServicesClient
Time Written: 20090102041451.724743-000
Event Type: Information
User: NT AUTHORITY\SYSTEM

Computer Name: Shy-PC
Event Code: 1
Message: The Windows Security Center Service has started.
Record Number: 9655
Source Name: SecurityCenter
Time Written: 20090102041541.000000-000
Event Type: Information
User:

Computer Name: Shy-PC
Event Code: 1001
Message: Performance counters for the WmiApRpl (WmiApRpl) service were removed successfully. The Record Data contains the new values of the system Last Counter and Last Help registry entries.
Record Number: 9656
Source Name: Microsoft-Windows-LoadPerf
Time Written: 20090102043644.000000-000
Event Type: Information
User:

Computer Name: Shy-PC
Event Code: 1000
Message: Performance counters for the WmiApRpl (WmiApRpl) service were loaded successfully. The Record Data in the data section contains the new index values assigned to this service.
Record Number: 9657
Source Name: Microsoft-Windows-LoadPerf
Time Written: 20090102043644.000000-000
Event Type: Information
User:

Security event log

Computer Name: Shy-PC
Event Code: 4672
Message: Special privileges assigned to new logon.

Subject:
Security ID: S-1-5-18
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon ID: 0x3e7

Privileges: SeAssignPrimaryTokenPrivilege
SeTcbPrivilege
SeSecurityPrivilege
SeTakeOwnershipPrivilege
SeLoadDriverPrivilege
SeBackupPrivilege
SeRestorePrivilege
SeDebugPrivilege
SeAuditPrivilege
SeSystemEnvironmentPrivilege
SeImpersonatePrivilege
Record Number: 21158
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090102042835.772743-000
Event Type: Audit Success
User:

Computer Name: Shy-PC
Event Code: 5032
Message: Windows Firewall was unable to notify the user that it blocked an application from accepting incoming connections on the network.

Error Code: 2
Record Number: 21159
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090102043115.746743-000
Event Type: Audit Failure
User:

Computer Name: Shy-PC
Event Code: 5032
Message: Windows Firewall was unable to notify the user that it blocked an application from accepting incoming connections on the network.

Error Code: 2
Record Number: 21160
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090102045226.043743-000
Event Type: Audit Failure
User:

Computer Name: Shy-PC
Event Code: 5032
Message: Windows Firewall was unable to notify the user that it blocked an application from accepting incoming connections on the network.

Error Code: 2
Record Number: 21161
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090102045712.096743-000
Event Type: Audit Failure
User:

Computer Name: Shy-PC
Event Code: 5032
Message: Windows Firewall was unable to notify the user that it blocked an application from accepting incoming connections on the network.

Error Code: 2
Record Number: 21162
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090102045714.405543-000
Event Type: Audit Failure
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=C:\Program Files\Common Files\ArcSoft\Bin;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\PROGRA~1\COMMON~1\ULEADS~1\MPEG;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 14 Stepping 12, GenuineIntel
"PROCESSOR_REVISION"=0e0c
"NUMBER_OF_PROCESSORS"=2
"configsetroot"=%SystemRoot%\ConfigSetRoot
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip

-----------------EOF-----------------


3.Log.txt
Logfile of random's system information tool 1.05 (written by random/random)
Run by Shy at 2009-01-02 15:05:05
Microsoft® Windows Vista™ Home Basic
System drive C: has 29 GB (27%) free of 108 GB
Total RAM: 1013 MB (40% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:07:06 PM, on 2/01/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtProc.exe
C:\Users\Shy\Desktop\RSIT.exe
C:\Users\Shy\Desktop\Shy.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.usq.edu.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [TOSCDSPD] TOSCDSPD.EXE
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 6838 bytes

======Scheduled tasks folder======

C:\Windows\tasks\User_Feed_Synchronization-{FDEB6F74-9E77-48BE-932C-257282B29245}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0\bin\ssv.dll [2007-05-03 501384]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2006-11-02 1004136]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2007-03-13 138008]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2007-03-13 154392]
"Persistence"=C:\Windows\system32\igfxpers.exe [2007-03-13 133912]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2007-03-14 4399104]
"NDSTray.exe"=NDSTray.exe []
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2007-03-23 857648]
"TPwrMain"=C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE [2006-12-19 411768]
"HSON"=C:\Program Files\TOSHIBA\TBS\HSON.exe [2006-12-07 55416]
"SmoothView"=C:\Program Files\Toshiba\SmoothView\SmoothView.exe [2007-03-22 448632]
"00TCrdMain"=C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe [2007-04-05 538744]
"Camera Assistant Software"=C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe [2007-03-21 413696]
"ArcSoft Connection Service"=C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe [2008-04-17 98616]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2008-11-04 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2008-11-20 290088]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"=C:\Program Files\Windows Sidebar\sidebar.exe [2006-11-02 1196032]
"TOSCDSPD"=TOSCDSPD.EXE []
"LightScribe Control Panel"=C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden []

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Bluetooth Manager.lnk - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe

C:\Users\Shy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
Picture Motion Browser Media Check Tool.lnk - C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2007-03-06 204800]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{40eb8cbb-c29a-11dd-8e1b-00037ad8c397}]
shell\AutoRun\command - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL E:\system.exe
shell\Explore\command - E:\system.exe
shell\Open\command - E:\system.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{acdc02ac-2524-11dd-86a0-00a0d17d2490}]
shell\AutoRun\command - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL E:\system.exe
shell\Explore\command - E:\system.exe
shell\Open\command - E:\system.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{d420c176-6ee3-11dc-8d0f-00a0d17d2490}]
shell\AutoRun\command - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL system.exe
shell\Explore\command - system.exe
shell\Open\command - system.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{f87f13e2-1e73-11dd-8465-00a0d17d2490}]
shell\AutoRun\command - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL E:\system.exe
shell\Explore\command - E:\system.exe
shell\Open\command - E:\system.exe


======List of files/folders created in the last 3 months======

2009-01-02 15:05:05 ----D---- C:\rsit
2008-12-24 13:39:36 ----D---- C:\Users\Shy\AppData\Roaming\Apple Computer
2008-12-24 13:39:06 ----A---- C:\Windows\system32\GEARAspi.dll
2008-12-24 13:39:05 ----DC---- C:\Windows\system32\DRVSTORE
2008-12-24 13:38:34 ----D---- C:\Program Files\iPod
2008-12-24 13:38:30 ----D---- C:\ProgramData\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-12-24 13:38:30 ----D---- C:\Program Files\iTunes
2008-12-24 13:37:33 ----D---- C:\Program Files\Bonjour
2008-12-24 13:35:45 ----D---- C:\Program Files\QuickTime
2008-12-24 13:35:42 ----D---- C:\ProgramData\Apple Computer
2008-12-24 13:35:02 ----D---- C:\Program Files\Apple Software Update
2008-12-24 13:31:59 ----D---- C:\Program Files\Common Files\Apple
2008-12-24 13:31:56 ----D---- C:\ProgramData\Apple
2008-12-07 16:59:02 ----D---- C:\Users\Shy\AppData\Roaming\ArcSoft
2008-12-07 16:56:56 ----D---- C:\ProgramData\ArcSoft
2008-12-07 16:56:50 ----D---- C:\Program Files\Common Files\ArcSoft
2008-12-07 16:56:50 ----D---- C:\Program Files\ArcSoft
2008-12-07 16:56:50 ----A---- C:\Windows\system32\unicows.dll
2008-12-07 16:56:50 ----A---- C:\Windows\system32\gdiplus.dll
2008-11-14 08:59:33 ----D---- C:\Users\Shy\AppData\Roaming\Audacity
2008-11-07 11:29:39 ----D---- C:\ProgramData\LightScribe
2008-11-06 19:52:19 ----D---- C:\Users\Shy\AppData\Roaming\CyberLink
2008-11-06 19:46:44 ----N---- C:\Windows\system32\msvcr71.dll
2008-11-06 19:46:44 ----N---- C:\Windows\system32\msvcp71.dll
2008-11-06 19:46:44 ----N---- C:\Windows\system32\MFC71u.dll
2008-11-06 19:46:44 ----N---- C:\Windows\system32\MFC71.dll
2008-11-06 19:46:11 ----D---- C:\Program Files\CyberLink
2008-11-06 19:45:18 ----D---- C:\ProgramData\Temp
2008-10-24 18:59:41 ----D---- C:\Program Files\MediaMonkey
2008-10-03 13:39:06 ----D---- C:\Program Files\Microsoft Windows OneCare Live

======List of files/folders modified in the last 3 months======

2009-01-02 15:07:06 ----D---- C:\Windows\Temp
2009-01-02 15:07:06 ----D---- C:\Windows\Prefetch
2009-01-02 14:36:44 ----D---- C:\Windows\inf
2009-01-02 14:36:44 ----AD---- C:\Windows\System32
2009-01-02 14:36:44 ----A---- C:\Windows\system32\PerfStringBackup.INI
2008-12-29 21:19:32 ----SHD---- C:\System Volume Information
2008-12-27 12:33:46 ----D---- C:\Windows\system32\drivers
2008-12-24 16:07:25 ----AD---- C:\Windows
2008-12-24 13:39:43 ----SHD---- C:\Windows\Installer
2008-12-24 13:39:08 ----D---- C:\Windows\system32\catroot
2008-12-24 13:38:34 ----RD---- C:\Program Files
2008-12-24 13:38:30 ----HD---- C:\ProgramData
2008-12-24 13:37:13 ----D---- C:\Program Files\Internet Explorer
2008-12-24 13:35:10 ----D---- C:\Windows\system32\Tasks
2008-12-24 13:34:10 ----D---- C:\Windows\winsxs
2008-12-24 13:31:59 ----D---- C:\Program Files\Common Files
2008-12-09 21:41:39 ----D---- C:\Windows\system32\catroot2
2008-12-07 16:56:49 ----HD---- C:\Program Files\InstallShield Installation Information
2008-12-07 16:51:14 ----D---- C:\Users\Shy\AppData\Roaming\Adobe
2008-11-29 16:56:20 ----A---- C:\Windows\ntbtlog.txt
2008-11-29 16:54:56 ----D---- C:\Windows\Minidump
2008-11-07 20:49:16 ----D---- C:\Windows\Logs
2008-10-03 13:40:42 ----SD---- C:\Windows\system32\Microsoft

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 Tosrfcom;Bluetooth RFCOMM; C:\Windows\System32\Drivers\tosrfcom.sys [2005-08-02 64896]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2003-04-09 11043]
R3 AgereSoftModem;TOSHIBA V92 Software Modem; C:\Windows\system32\DRIVERS\AGRSM.sys [2006-11-28 1161888]
R3 athr;Atheros Extensible Wireless LAN device driver; C:\Windows\system32\DRIVERS\athr.sys [2007-03-01 694784]
R3 BlueletAudio;Bluetooth Audio Service; C:\Windows\system32\DRIVERS\blueletaudio.sys [2007-03-05 34576]
R3 BlueletSCOAudio;Bluetooth SCO Audio Service; C:\Windows\system32\DRIVERS\BlueletSCOAudio.sys [2007-03-05 27792]
R3 BT;Bluetooth PAN Network Adapter; C:\Windows\system32\DRIVERS\btnetdrv.sys [2007-03-05 18320]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2006-11-02 14208]
R3 FwLnk;FwLnk Driver; C:\Windows\system32\DRIVERS\FwLnk.sys [2006-11-20 7168]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\system32\DRIVERS\GEARAspiWDM.sys [2008-04-17 15464]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2007-03-06 1666048]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2007-03-14 1749152]
R3 ROOTMODEM;Microsoft Legacy Modem Driver; C:\Windows\System32\Drivers\RootMdm.sys [2006-11-02 8192]
R3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2007-05-03 82432]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2007-03-23 182584]
R3 tdcmdpst;TOSHIBA Writing Engine Filter Driver; C:\Windows\system32\DRIVERS\tdcmdpst.sys [2006-10-19 16128]
R3 tifm21;tifm21; C:\Windows\system32\drivers\tifm21.sys [2007-01-24 290304]
R3 tosporte;Bluetooth COM Port; C:\Windows\system32\DRIVERS\tosporte.sys [2006-10-11 41600]
R3 tosrfbd;Bluetooth RFBUS; C:\Windows\system32\DRIVERS\tosrfbd.sys [2007-02-23 113920]
R3 tosrfbnp;Bluetooth RFBNEP; C:\Windows\System32\Drivers\tosrfbnp.sys [2006-11-21 36480]
R3 tosrfec;Bluetooth ACPI; C:\Windows\system32\DRIVERS\tosrfec.sys [2006-10-24 9216]
R3 Tosrfhid;Bluetooth RFHID; C:\Windows\system32\DRIVERS\Tosrfhid.sys [2007-03-02 73728]
R3 tosrfnds;Bluetooth Personal Area Network; C:\Windows\system32\DRIVERS\tosrfnds.sys [2005-01-07 18612]
R3 Tosrfusb;Bluetooth USB Controller; C:\Windows\system32\DRIVERS\tosrfusb.sys [2007-03-01 41344]
R3 usbvideo;USB Video Device (WDM); C:\Windows\System32\Drivers\usbvideo.sys [2006-11-02 132352]
R3 UVCFTR;UVCFTR; C:\Windows\system32\DRIVERS\UVCFTR_S.SYS [2007-03-12 11264]
R3 VComm;Virtual Serial port driver; C:\Windows\system32\DRIVERS\VComm.sys [2007-03-05 34448]
R3 VcommMgr;Bluetooth VComm Manager Service; C:\Windows\System32\Drivers\VcommMgr.sys [2007-03-05 44304]
R3 yukonwlh;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller; C:\Windows\system32\DRIVERS\yk60x86.sys [2007-01-10 221696]
S3 Btcsrusb;Bluetooth USB For Bluetooth Service; C:\Windows\System32\Drivers\btcusb.sys [2007-03-05 39184]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2006-11-02 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 HSF_DP;HSF_DP; C:\Windows\system32\DRIVERS\HSF_DP.sys [2004-02-25 1041536]
S3 HSFHWCD2;HSFHWCD2; C:\Windows\system32\DRIVERS\HSFHWCD2.sys [2004-02-25 201728]
S3 ialm;ialm; C:\Windows\system32\DRIVERS\igdkmd32.sys [2007-03-06 1666048]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2006-11-02 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2006-11-02 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2006-11-02 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2006-11-02 6016]
S3 NETw3v32;Intel® PRO/Wireless 3945ABG Adapter Driver for Windows Vista 32 Bit; C:\Windows\system32\DRIVERS\NETw3v32.sys [2006-11-02 1781760]
S3 TosRfSnd;Bluetooth Audio; C:\Windows\system32\drivers\tosrfsnd.sys [2007-01-23 53376]
S3 USBAAPL;Apple Mobile USB Driver; C:\Windows\System32\Drivers\usbaapl.sys [2008-11-07 32000]
S3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSF_CNXT.sys [2004-02-25 682624]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2006-11-02 39936]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2006-11-02 82560]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 ACDaemon;ArcSoft Connect Daemon; C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [2008-04-17 102712]
R2 AgereModemAudio;Agere Modem Call Progress Audio; C:\Windows\system32\agrsmsvc.exe [2006-10-05 9216]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-11-07 132424]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-08-29 238888]
R2 CFSvcs;ConfigFree Service; C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe [2006-11-15 40960]
R2 TNaviSrv;TOSHIBA Navi Support Service; C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe [2007-04-27 114688]
R2 TODDSrv;TOSHIBA Optical Disc Drive Service; C:\Windows\system32\TODDSrv.exe [2006-05-26 114688]
R2 TosCoSrv;TOSHIBA Power Saver; C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe [2006-12-19 428152]
R2 TOSHIBA Bluetooth Service;TOSHIBA Bluetooth Service; C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe [2007-02-26 125048]
R2 UleadBurningHelper;Ulead Burning Helper; C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe [2006-08-24 49152]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-11-20 536872]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-27 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-27 145184]

-----------------EOF-----------------


#5 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:06:35 PM

Posted 08 January 2009 - 11:22 AM

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 1

Ensure that you have the latest version of Java Runtime Environment which is currently Java Runtime Environment Version 6 Update 11 (jre-6u11. If you do not have the latest version, follow the instructions below.

Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove the older versions of Java Runtime Environment..
  • Close any programs you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer after all Java components are removed.
Please download the latest Java Runtime Environment.
  • Scroll down to where it says Java Runtime Environment (JRE) 6 Update 10. The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the Download button to the right. When a new window opens, you will see
    NOTE: This page offers files for different platforms - please be sure to download the proper file(s) for your platform.
    Required: You must accept the license agreement to download the product.
  • Click to place a check mark by Accept License Agreement.
  • Make the selection corresponding to your computer platform. For Windows, click on Windows Offline Installation, Multi-languagelink to download. Save it to your desktop.
  • On your desktop, double-click on jre-6u10-windows-i586-p.exe to install the newest version.
After you have installed the Java software on your computer, you must restart your browser. You can verify that Java Runtime Environment (RTE) has been installed correctly by clicking on the Verify Installation button on the Welcome To Java and Verify Installation page.

Step 2

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
BitDefender
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.
  • Detects and removes malware ( viruses, worms, trojans, etc. )
  • Detects and removes grayware and spyware
  • Restores damage caused by malware to your system.
  • Notifies about vulnerabilities in installed programs and connected network services.
  • Multi-platform support for: Windows, Linux, Solaris.
  • Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.
When you have completed the scans, if you get a report of files that can’t be cleaned / deleted, make a note of the file location of anything that cannot be deleted so you can delete it yourself. Please post that list in your next reply.

Step 3

Please download Spybot-S&D©® and install Spybot-S&D©® .
  • Be sure to UNCHECK TeaTimer when presented with the option to install. You can enable it after you are clean.
  • Run Spybot-S&D©® , go to the Menu Bar at the top choose Mode and make certain that "Default mode" has a check mark beside it.
  • Click the button "Search for Updates".
  • If any updates are found, install them by placing a check mark next to each one and clicking "Download Updates".
  • If you encounter any error messages while downloading the updates, manually download them from here.
  • Click on "Immunize". When it detects what has or has not been blocked, block all remaining items by clicking the green plus sign next to immunize at the top.
  • Click the button "Check for Problems".
  • When Spybot-S&D©® is complete, it will be showing RED entries, bold BLACK entries and GREEN entries in the window.
  • Make certain there is a check mark beside all of the RED entries ONLY.
  • Choose "Fix Selected Problems" and allow Spybot-S&D©® to fix the RED entries.
  • REBOOT to complete the scan and clear memory.
Note: After Windows loads, Spybot-S&D©® may run again to clean some files that it could not clean during the prior session. Follow the same procedure.

Step 4
  • Please download Ad-Aware 2008 Free to your desktop. The Ad-Aware 2008 Free installation file will be aaw2008.msi or aaw2008.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware 2008 Free will be installed.
  • When the Ad-Aware 2008 Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware 2008 Free.
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware 2008 Free found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware 2008 Free scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware 2008 Free.
Step 5

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 6

Malwarebytes' Anti-Malware is FREEWARE, however you may upgrade to the PRO version which contains realtime protection, scheduled scanning and updating.
  • Please download Malwarebytes Anti-Malware (MBAM). Alternate download link
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing scan. If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from the Malware Bytes Web site. Scroll down the page until you see Latest Database; click Download from GT500.org
  • Double-click on mbam-rules.exe to install.
  • On the Scanner tab, make sure the Perform Quick Scan option is selected.
  • Click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and Scan in progress will show at the top. It may take some time to complete; please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully.
  • At the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Step 7

Note: On Vista, “Windows Temp” is disabled. To empty “Windows Temp”, ATF-Cleaner must be “Run as an Administrator”.
  • Please download the ATF-Cleaner by Atribune.
  • Double-click ATF-Cleaner.exe to run the program.
  • Check the boxes to the left of:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch (Windows XP) only
    • Java Cache
  • The rest are optional - if you want to remove them all, check Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
  • Follow the same steps for Firefox or Opera. You have the option of checking No if you want to save your passwords.
  • Click Exit on the Main menu to close the program.
Do not run it yet.

Step 8
  • According to your Internet connection, please disconnect from the Internet. Close ALL browser windows (including this one).
    • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
    • Turn your modem off.
    • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Exit all processes and items in your System tray.
Step 9

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.

Windows Defender

  • Click Start > Programs > Windows Defender or launch from the system tray icon.
  • Click on Tools
  • Click on General Settings
  • Scroll down to Real-time protection options
  • Uncheck Turn on Real-time protection (recommended)
  • Click Save
  • Go to Start > Control Panel > Security > Windows Defender, at the bottom of the Window Defender's page, uncheck under Administrator Options, use Windows Defender and then Save.
  • Exit the program.
Note: After all of the fixes are complete, it is very important that you enable Real-time Protection again..

Now we will address the HijackThis fixes.

Step 10

Please run HijackThis and click Scan. Place checks next to the following entries (make sure not to miss any):

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll


Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.

Step 11

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow_Computer_Check_here_first_it_may_not_be_malware.
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 12

Let’s run ATF-Cleaner to ensure no malware is hiding in temporary folders and for general computer cleanup to free space on your computer.

Step 13

Hi there, I am new to hijack this, and was recommended to this site via a friend, My laptop has been playing up and my defender and antispyware don't function correctly anymore, I have scanned my laptop using hijackthis and below is the logfile. I am unsure as to whether there is anything wrong and am open to any suggestions for which spyware to use - thankyou and kind regards

The only protection program I see in your HijackThis log is Windows Defender. That is a good program but you need an antivirus program and a firewall.

Step 14

An antivirus program is an essential part of computer security and you do not appear to have one running on your system. There are a few available for free that have excellent reputations.Step 15

A Firewall is an essential part of computer security and you do not appear to have one running on your system. If you have one, and I missed it, please ignore this. If you are relying on the firewall that comes with Vista, then you need to install a third party software firewall. Although Microsoft has improved the Windows Firewall, the Vista Firewall is not much different from Windows Firewall included with Microsoft Windows XP Service Pack 2 except the ability to block outgoing traffic which does not exist in Windows XP. Most of the new features are not available through the firewall's user interface; they are only accessible through the Group Policy Editor. Follow these steps to turn off/disable the Windows Firewall before installing a new firewall.
  • Download the new firewall to your desktop.
  • Disconnect from the Internet.
  • Click Start > Control Panel.
  • Switch to Classic View if you have not already done so.
  • Double click on the Windows Firewall icon.
  • Click Off (Not recommended).
  • Install the new Firewall.
Do not attempt to run two software firewalls since like running two antivirus programs, they will possibly cause problems and conflict with each other.
There are a few firewalls available for free that appear to be good and easy to use:For more information about firewalls, and why a two-way firewall is better than the Windows XP one-way firewall, please read Understanding and Using Firewalls.

Step 16

Please run HijackThis in Normal Mode and post a new HijackThis log so I can make sure that all the malware was deleted according to plan.

Please post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • the log from MalwareBytes
  • the log from SUPERAntiSpyware
  • a new HijackThis log
Please advise me of any problems you still have. the list of file names and locations for any files that can’t be cleaned / deleted that were reported after you completed the online scans.

Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#6 suebaby41

suebaby41

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Posted 19 January 2009 - 03:00 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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