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ActiveX issue


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3 replies to this topic

#1 JoeEtta

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Posted 18 December 2008 - 08:55 PM

I am having issues getting into my appointment manager through this site https://am.hrblock.com/
First I get prompted to install activex and I click on ok. Then I get this message system settings could not be verified since activeX installation has failed. I have checked under tools, internet options to see all my settings I think they are ok. I am not sure what to do from here or how to get this activeX installed so I can view my appointment manager for my job at home. Please help me solve this. Thanks in advance for any help. By the way I'm running windows xp home edition. My computer is 7 years old now.


Also when I try to go back in appointment manager I get this:

Error Details
Error Message

Object reference not set to an instance of an object.

Stack Trace



at EAMWeb._Default.Page_Load(Object sender, EventArgs e) in C:\EAMBuild\EAMWeb\Default.aspx.cs:line 115 at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at EAMWeb.BasePage.OnLoad(EventArgs e) in C:\EAMBuild\EAMWeb\BasePage.cs:line 53 at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

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#2 Charybdis

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Posted 18 December 2008 - 09:18 PM

There is a good chance that your .net framework isnt up to date

http://www.microsoft.com/downloads/details...;displaylang=en

try installing this and then try again

Edited by Charybdis, 18 December 2008 - 09:25 PM.


#3 JoeEtta

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Posted 19 December 2008 - 09:58 AM

I just installed this update on Dec 17 Microsoft .NET Framework 2.0 Service Pack 1 (KB110806) (x86) so with the update you showed me Microsoft .NET Framework Version 2.0 Redistributable Package (x86) do I have to uninstall the old one then install this one? Just making sure I understood reading.

#4 Charybdis

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Posted 21 December 2008 - 09:09 PM

i wasnt sure which version you had, you should find out from your tech guys what version of .net is required, or you can try 3.5




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