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Troj/Rustok-N Removal


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11 replies to this topic

#1 ryguy1088

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Posted 18 December 2008 - 03:19 AM

Recently some adult sites have not been allowing me access becuase according to them my computer is infected with the Troj/Rustok-N virus and it will crash their site. They recommend Winiguard, which I found out is a fake antivirus program. I have searched everywhere to find a program that will remove this virus and every one of them has either failed to locate it or failed to update. I have already tried Malwarebytes and Spy Doctor. Neither locate it. Malwarebytes says I have infected Registry Data but fails to remove it. Not sure if that is part of the Troj/Rustok-N problem or not.

Not sure what to do anymore. Please help!
Thanks

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#2 garmanma

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Posted 18 December 2008 - 07:20 AM

Welcome to BC.
Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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#3 ryguy1088

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Posted 13 January 2009 - 12:26 AM

Recently some adult sites have not been allowing me access becuase according to them my computer is infected with the Troj/Rustok-N virus and it will crash their site. They recommend Winiguard, which I found out is a fake antivirus program. I have searched everywhere to find a program that will remove this virus and every one of them has either failed to locate it or failed to update. I have already tried Malwarebytes and Spy Doctor. Neither locate it. Malwarebytes says I have infected Registry Data but fails to remove it. Not sure if that is part of the Troj/Rustok-N problem or not.

Not sure what to do anymore. Please help!
Thanks

Also, here is the log report from Malwarebytes



Malwarebytes' Anti-Malware 1.32
Database version: 1616
Windows 6.0.6001 Service Pack 1

1/11/2009 11:01:35 PM
mbam-log-2009-01-11 (23-01-35).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 146812
Time elapsed: 1 hour(s), 2 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 10
Folders Infected: 1
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.90,85.255.112.92 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{83dd7cf8-35dd-42b1-97c7-b88af2575871}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{83dd7cf8-35dd-42b1-97c7-b88af2575871}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.90,85.255.112.92 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.90,85.255.112.92 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{83dd7cf8-35dd-42b1-97c7-b88af2575871}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{83dd7cf8-35dd-42b1-97c7-b88af2575871}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.90,85.255.112.92 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{83dd7cf8-35dd-42b1-97c7-b88af2575871}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.

Folders Infected:
C:\resycled (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\resycled\bootmatrix.com (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Windows\System32\msqpdxhimpcndw.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows\System32\drivers\msqpdxtfegdjvf.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Quarantined and deleted successfully.

#4 Orange Blossom

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Posted 13 January 2009 - 08:47 PM

Hello ryguy1088,

I have merged your new topic containing the MalwareBytes log which you posted in the HiJack This forum here to your previous topic in the Am I Infected forum. Please keep all posts regarding this issue to this thread by using the Add Reply button at the bottom of the topic until advised otherwise. Having more than one topic for the same issue for the same computer confuses things for everyone involved and delays the assistance you receive.

Back to our First Responder folks. :flowers:

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#5 Orange Blossom

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Posted 15 January 2009 - 03:30 PM

And I just now split away your HiJack This log and kept it elsewhere in case you need it later. HiJack This logs are not analyzed in this forum.

~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#6 rigel

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Posted 15 January 2009 - 03:47 PM

Please update and rerun Malwarenytes - let's get a fresh log. Thanks!

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 ryguy1088

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Posted 15 January 2009 - 09:04 PM

Malwarebytes' Anti-Malware 1.33
Database version: 1656
Windows 6.0.6001 Service Pack 1

1/15/2009 7:03:48 PM
mbam-log-2009-01-15 (19-03-48).txt

Scan type: Quick Scan
Objects scanned: 50610
Time elapsed: 2 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 4
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{83dd7cf8-35dd-42b1-97c7-b88af2575871}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{83dd7cf8-35dd-42b1-97c7-b88af2575871}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 rigel

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Posted 16 January 2009 - 08:17 AM

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 ryguy1088

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Posted 19 January 2009 - 01:50 AM

I ran this in safe mode because I couldn't get it to run on normal mode. Hope that is okay.


SmitFraudFix v2.391

Scan done at 23:43:01.40, Sun 01/18/2009
Run from C:\Users\Ryan\Documents\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6001] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

Process

C:\Windows\system32\csrss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\userinit.exe
C:\Windows\Explorer.EXE
C:\Windows\helppane.exe
C:\Users\Ryan\Documents\SmitfraudFix\Policies.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\wbem\wmiprvse.exe

hosts


C:\

C:\autorun.inf FOUND !

C:\Windows


C:\Windows\system


C:\Windows\Web


C:\Windows\system32


C:\Windows\system32\LogFiles


C:\Users\Ryan


C:\Users\Ryan\AppData\Local\Temp


C:\Users\Ryan\Application Data


Start Menu


C:\Users\Ryan\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components



o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="C:\\PROGRA~1\\Google\\GOOGLE~2\\GOEC62~1.DLL"
"LoadAppInit_DLLs"=dword:00000001


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\Windows\\system32\\userinit.exe,"


RK



DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{83DD7CF8-35DD-42B1-97C7-B88AF2575871}: DhcpNameServer=85.255.112.135 85.255.112.131


Scanning for wininet.dll infection


End

#10 rigel

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Posted 19 January 2009 - 04:08 PM

Next steps... I would recommend printing these instructions out because they are detailed and lengthy.

1) Please update and rerun Malwarebytes - no log needed.
==========================================
2)Please download SmitfraudFix

Disconnect your computer from the internet by unplugging your network cable from your router.
Double-click SmitfraudFix.exe
Select #5 Search and clean DNS Hijack
Please reboot your computer, reconnect your router, and then post the report found at the root of the system drive, usually at C:\rapport.txt
==========================================
3) I recommend changing the password of your router. This type of infection is designed to take over - we are taking back.
==========================================
4) Let's manually reset your DNS.

Open Network Connections by clicking the Start button , clicking Control Panel, clicking Network and Internet, clicking Network and Sharing Center, and then clicking Manage network connections.

Right-click the connection that you want to change, and then click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

To obtain a DNS server address automatically, click Obtain DNS server address automatically, and then click OK.
==========================================
5) Click Start - Run. The Run dialog box will open.
Type cmd in the box and click Enter. A DOS window will open.
Type ipconfig /flushdns <=Note the spacing
Reboot your computer!
==========================================
6) Please rerun Malwarebytes and post a new log.

Thanks!

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 ryguy1088

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Posted 21 January 2009 - 01:34 PM

Malwarebytes keeps finding the same six infections and can never seem to remove them. When I ran the command prompt and typed ipconfig /flushdns I hit enter and it says "the requested operatoin requires elevation." So tried typing ipcongif /flushdns and then just rebooting from there without hitting enter. Not sure if I did it right or not. Also, the DNS was already on Obtain DNS sever address automatically. Here are the posts you asked for.


SmitFraudFix v2.391

Scan done at 23:43:01.40, Sun 01/18/2009
Run from C:\Users\Ryan\Documents\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6001] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

Process

C:\Windows\system32\csrss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\userinit.exe
C:\Windows\Explorer.EXE
C:\Windows\helppane.exe
C:\Users\Ryan\Documents\SmitfraudFix\Policies.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\wbem\wmiprvse.exe

hosts


C:\

C:\autorun.inf FOUND !

C:\Windows


C:\Windows\system


C:\Windows\Web


C:\Windows\system32


C:\Windows\system32\LogFiles


C:\Users\Ryan


C:\Users\Ryan\AppData\Local\Temp


C:\Users\Ryan\Application Data


Start Menu


C:\Users\Ryan\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components



o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="C:\\PROGRA~1\\Google\\GOOGLE~2\\GOEC62~1.DLL"
"LoadAppInit_DLLs"=dword:00000001


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\Windows\\system32\\userinit.exe,"


RK



DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{83DD7CF8-35DD-42B1-97C7-B88AF2575871}: DhcpNameServer=85.255.112.135 85.255.112.131


Scanning for wininet.dll infection


End


Here is malwarebytes

Malwarebytes' Anti-Malware 1.33
Database version: 1674
Windows 6.0.6001 Service Pack 1

1/21/2009 11:21:02
mbam-log-2009-01-21 (11-21-02).txt

Scan type: Quick Scan
Objects scanned: 50346
Time elapsed: 3 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{83dd7cf8-35dd-42b1-97c7-b88af2575871}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{83dd7cf8-35dd-42b1-97c7-b88af2575871}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{83dd7cf8-35dd-42b1-97c7-b88af2575871}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.135 85.255.112.131 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 rigel

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Posted 21 January 2009 - 01:40 PM

If selection 5 using SmitFraudFix did not clear the infection, it is time to move to the HJT forum.

Please follow this guide from step (6). Post a HJT log to the HJT forum and a Team member will be along to help you as soon as possible. You may wish to post a link back to this topic to see what was discussed thus far.

If you need any help with the guide, please let me know. Best wishes - you are in good hands...

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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