Posted 17 December 2008 - 07:09 PM
I recently discovered that my laptop is overrun with viruses. I have sought technical support from my college's tech office and they suggested a re-install. But now Spybot, which hadn't been working with the techs, is working and I used it to do a scan and fix, but not all files detected could be removed as some were still in use. I then restarted my computer and once reinstalled all that shows on the screen is a black background with a red and white box from Spyware Guard 2008 saying "SCAN RESULTS" and "WARNING! SYSTEM THREATS FOUND!" among other warnings. Spybot appeared again trying to fix the remaining bad files. I can use ctrl alt del to get the windows task manager window to appear too, but these are the only two windows that i can access. There is no start menu, nothing. What can I do to make this spyware guard warning go away so that I can start to remove the virus? Are there processes in the task manager that I can safely end, maybe under the user name SYSTEM since there are so many active?