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My Computer wont show any USB storage devices


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#1 arekian

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Posted 17 December 2008 - 11:10 AM

Hi... I've been searching about this in various ways through google and found many people asking the same question but not getting the answer I'm looking for... then I finally decided to search "computer help board" and picked the best one I could find to ask for help myself :thumbsup:

Anyways, like the title says, whenever I connect any of my USB storage devices, like my external hard drives, USB SD card reader, or even MP3 players, nothing comes up. Usually a folder or something would come up automatically. They don't even show up in My Computer anymore. But Device Manager DOES detect them, and if I right-click and save something from the internet then the drive for whatever storage device I connected shows up there too, but I can't open the root folder (like J:\) in explorer. So my computer detects everything when it connects, I just can't access it normally. Likewise, my "safely remove hard drive" icon doesn't show up in the taskbar when I connect any ext hard drive any more. Sometimes it comes up briefly but then quickly disappears. Things like USB plug'n play controllers still work, as does my mouse which is connected with USB. Also, it doesn't matter if I connect these devices on the front or back USB ports, I still get the same problem. I tried all of these devices on 2 other computers and they worked perfectly and showed up in My Computer just fine.

Also, I'm running Windows XP Home Version 2002 w/ SP2.

Edited by arekian, 17 December 2008 - 11:15 AM.


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#2 dc3

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Posted 17 December 2008 - 12:58 PM

Hi arekian, and welcome to BleepingComputer.

Try going to the Device Manager, in the pane on the left right click on the icon of the monitor at the top and the click on Scan for hardware changes. Sometimes the power saving feature doesn't recognize a device, this has been a problem with USB.

let us know if this helps, if not we'll try something else.

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#3 arekian

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Posted 17 December 2008 - 04:34 PM

Hi, thanks a lot for your reply.

I tried what your said... I left clicked the monitor icon and scanned for hardware changes. It actually took quite a while for it to finish, but after it did nothing changed. :huh:

Anyways, like I said, Device Manager does recognize the devices. They just don't appear in My Computer and I can't access them, at least not from their root.

I have something to add, though. Whenever I connect my MP3 player, it shows up in Device Manager but with a yellow exclamation. The Device Status for it says:


"This device cannot start. (Code 10)

Click Troubleshoot to start the troubleshooter for this device."


for some reason my other devices which aren't showing up in My Computer, like the USB SD card reader and the external HDD, show up in Device Manager normally and without any yellow exclamations and they are said to be working fine.

EDIT: I left my mp3 player (a different one without the yellow exclamation problem) and my external HHD in for about an hour and THEN they finally showed up! I was just surfing the net while they were plugged in and randomly an Auto Play window came up. First it happened with my MP3 player then after a while with my HDD. But I don't think I fixed the problem, the problem just changed... now the problem is that it takes too long for these devices to show up in My Computer :thumbsup:

Also, while my HDD finally showed up, the Safely Remove Harddrive icon in the task bar didn't.

Edited by arekian, 17 December 2008 - 06:05 PM.


#4 thcbytes

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Posted 20 December 2008 - 04:07 PM

Arekian,
How long did it take for your external HDD to load? When it loaded did it function normally?
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