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Crazy mouse?


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1 reply to this topic

#1 handerheim

handerheim

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  • Local time:09:23 PM

Posted 14 May 2005 - 07:46 PM

Hi There,

my mouse is going crazy. I do believe it's a virus, malware, spyware, or something of its kind. Left-click button on trackball (I use a notebook) not working properly either.

Would anyone have an answer for that?

I'm posting my HighjackThis Log here, so that you guys can have an idea of what is going on, hopefully.

Thanks in advance.

- Hander. :c)

Logfile of HijackThis v1.99.1
Scan saved at 21:43:19, on 14/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Arquivos de programas\Intel\Wireless\Bin\EvtEng.exe
C:\Arquivos de programas\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Arquivos de programas\AntiVirusKit 2004\AVKService.exe
C:\Arquivos de programas\AntiVirusKit 2004\AVKWCtl.exe
C:\Arquivos de programas\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Arquivos de programas\Intel\Wireless\Bin\RegSrvc.exe
C:\Arquivos de programas\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Arquivos de programas\ThinkPad\Utilities\TpKmapMn.exe
C:\Arquivos de programas\ThinkPad\Utilities\TpKmapMn.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Arquivos de programas\Synaptics\SynTP\SynTPLpr.exe
C:\Arquivos de programas\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\ARQUIV~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\tp4ex.exe
C:\Arquivos de programas\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Arquivos de programas\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\ARQUIV~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Arquivos de programas\IBM\Messages By IBM\ibmmessages.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe
C:\Arquivos de programas\Java\jre1.5.0_02\bin\jusched.exe
C:\Arquivos de programas\Creative\Shared Files\CamTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\tp4cross.exe
C:\Arquivos de programas\Lexmark 4200 Series\lxbmbmgr.exe
C:\Arquivos de programas\Arquivos comuns\G DATA\AVKMail\AVKPOP.EXE
C:\Arquivos de programas\ThinkPad\ConnectUtilities\QCTRAY.EXE
C:\Arquivos de programas\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\Arquivos de programas\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Arquivos de programas\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
C:\Arquivos de programas\Lexmark 4200 Series\lxbmbmon.exe
C:\Arquivos de programas\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Arquivos de programas\ThinkPad\Utilities\TpKmapMn.exe
C:\Arquivos de programas\BUFFALO\Client Manager\CLIENTMG\ESSIDSET.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Arquivos de programas\Internet Explorer\iexplore.exe
C:\Arquivos de programas\Microsoft Office\Office10\OUTLOOK.EXE
C:\Arquivos de programas\MSN Messenger\msnmsgr.exe
C:\Arquivos de programas\Softitler\Eddie\Eddie.exe
C:\Arquivos de programas\Babylon\Babylon.exe
C:\Arquivos de programas\Bible\Olb.exe
C:\Arquivos de programas\Skype\Phone\Skype.exe
C:\WINDOWS\system32\wisptis.exe
C:\WINDOWS\System32\rsvp.exe
C:\WINDOWS\system32\calc.exe
C:\Documents and Settings\Hander Heim\Desktop\AntiSpy Programs\Hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SolidConverter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Arquivos de programas\SolidDocuments\SolidConverterPDF\ExploreExtPDF.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARQUIV~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\arquivos de programas\google\googletoolbar1.dll
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\WINDOWS\Downloaded Program Files\gbieh.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Arquivos de programas\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Arquivos de programas\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Arquivos de programas\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\ARQUIV~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Arquivos de programas\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\ARQUIV~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\ARQUIV~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\Arquivos de programas\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [UC_Start] C:\Arquivos de programas\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Arquivos de programas\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [UpdateManager] "c:\Arquivos de programas\Arquivos comuns\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\ARQUIV~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [Babylon Client] C:\Arquivos de programas\Babylon\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [winpos] C:\WINDOWS\winpos.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Arquivos de programas\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Arquivos de programas\Creative\Shared Files\CamTray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Arquivos de programas\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Arquivos de programas\Lexmark 4200 Series\Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [AVK Mail Checker] "C:\Arquivos de programas\Arquivos comuns\G DATA\AVKMail\AVKPOP.EXE"
O4 - HKLM\..\Run: [QCTRAY] C:\Arquivos de programas\ThinkPad\ConnectUtilities\QCTRAY.EXE
O4 - HKLM\..\Run: [QCWLICON] C:\Arquivos de programas\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Arquivos de programas\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Arquivos de programas\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Arquivos de programas\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKCU\..\Run: [Skype] "C:\Arquivos de programas\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [My Web Search Skin Tools Notifier] "C:\Arquivos de programas\MyWebSearch\bar\1.bin\m3SkPlay.exe" Notifier
O4 - HKCU\..\Run: [MSMSGS] "C:\Arquivos de programas\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Arquivos de programas\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Arquivos de programas\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [ScanSpyware] "C:\Arquivos de programas\ScanSpyware v3.8.0.4\Scanner.exe"
O4 - HKCU\..\Run: [SpySweeper] "C:\Arquivos de programas\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [TPKMAPMN] C:\Arquivos de programas\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Arquivos de programas\IBM\Messages By IBM\ibmmessages.exe
O4 - Global Startup: Client Manager.lnk = C:\Arquivos de programas\BUFFALO\Client Manager\CLIENTMG\ESSIDSET.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &Google Search - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Answers... - file:C:\Arquivos de programas\1-Click Answers\Html\atiemenu.htm
O8 - Extra context menu item: Backward &Links - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmsimilar.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Arquivos de programas\ThinkPad\PkgMgr\\PkgMgr.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\ARQUIV~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\ARQUIV~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O11 - Options group: [JAVA_IBM] Java (IBM)
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {3D8C5C3D-35A0-43F7-8813-36902A92766D} (SoftLinkUpdate Class) - https://sol.softitler.com/downloads/SoftLink.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/pc/support/access/aslib...ntent/AcpIR.cab
O16 - DPF: {A86A4C7C-6911-42D3-B898-52A199AB41CB} (SoftSecure Class) - https://sol.softitler.com/downloads/SoftLink.exe
O16 - DPF: {A86FEA6F-95C0-4190-A622-C5C02739CBE3} (WebTransfer Control) - https://sol.softitler.com/Downloads/WebTranU.cab
O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399F83} (GbPluginObj Class) - https://www14.bancobrasil.com.br/plugin/GbPluginBb.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{78BA0A74-FA71-4932-9386-4A4B41DAA1B2}: NameServer = 200.149.55.142 200.165.132.155
O20 - Winlogon Notify: QConGina - C:\WINDOWS\SYSTEM32\QConGina.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Arquivos de programas\Arquivos comuns\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVK Service (AVKService) - Unknown owner - C:\Arquivos de programas\AntiVirusKit 2004\AVKService.exe
O23 - Service: Protetor anti-vírus AVK (AVKWCtl) - Unknown owner - C:\Arquivos de programas\AntiVirusKit 2004\AVKWCtl.exe
O23 - Service: EvtEng - Intel Corporation - C:\Arquivos de programas\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Arquivos de programas\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Arquivos de programas\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Arquivos de programas\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Arquivos de programas\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Arquivos de programas\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

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#2 OldTimer

OldTimer

    Malware Expert


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  • Local time:10:23 PM

Posted 15 May 2005 - 02:06 AM

Hello handerheim and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Step #2

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O4 - HKLM\..\Run: [winpos] C:\WINDOWS\winpos.exe
O4 - HKCU\..\Run: [My Web Search Skin Tools Notifier] "C:\Arquivos de programas\MyWebSearch\bar\1.bin\m3SkPlay.exe" Notifier
O4 - HKCU\..\Run: [ScanSpyware] "C:\Arquivos de programas\ScanSpyware v3.8.0.4\Scanner.exe"
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #3

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\winpos.exe
C:\Arquivos de programas\MyWebSearch\ <--folder
C:\Arquivos de programas\ScanSpyware v3.8.0.4\ <--folder
C:\WINDOWS\SYSTEM32\tphklock.dll

Note: If you receive any error messages while trying to delete any of the above files/folders then reboot into Safe Mode and try to delete them again. See the instructions below on how to boot into Safe Mode.

If needed, start in Safe Mode Using the F8 method:
  • Restart the computer in Safe Mode.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
If you rebooted into Safe Mode just stay in Safe Mode until I tell you to reboot normally.

Step #4

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #5

Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
eTrust Antivirus Web Scanner
Make sure that you choose "fix" or "clean".

Step #6

AdAware SE

Download, install, update, configure and run a scan with Ad-aware SE:
  • Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Save the log file when it asks and then click ‘Finish’
  • REBOOT to complete the removal of what Ad-Aware SE found.
Step #7

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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