Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Okay, somethings wrong, not sure what...


  • Please log in to reply
8 replies to this topic

#1 Hivoltg30

Hivoltg30

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:47 PM

Posted 16 December 2008 - 09:22 PM

Okay, Iím running a Compaq Presario 5000 with XP Home Edition, SP3.
Norton 2009, Spybot search & destroy and CCleaner.

I had some strange little things happening in the last couple of days, example: When I open a window, it opens and then minimizes immediately (not normal) and does this with all newly opened windows.
Some windows open, minimize and when you try to maximize them they wonít allow it and blink on the Taskbar about 10 times before finally allowing you to maximize them.
  • Programs like Word, open up fine, but say I want to look at the desktop, minimize WordÖ but no; it pops right back up not allowing you to move it, which leaves you with closing it as the only option.
  • Task Manager is doing the same thing, but worse!
  • Open Task Manager, it opens in the maximized position and immediately goes to Taskbar, then continuously back and forth between Maximized window and Taskbar.
  • The only way to stop it is to right click and close.
  • CCleaner opens in maximized size and then bounces between small and large.
  • I use WinRAR for work quite often and have the same ďbouncingĒ effects while downloading or uploading.
Iíve run Spybot & CCleaner Ė cleaned everything, then afterwards ran Norton.
Iíve also run Ewido & BitDefender scans in Safe mode over night (yes, separately).
Nothing seemed to help and Iím not finding any obvious viruses or Trojans.

Any suggestions would be great.
Thanks!


BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,760 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:47 PM

Posted 16 December 2008 - 11:57 PM

OK the first thing that may be wrong here is Ewido. That application was taken over by AVG some 2 + years ago. Hence that scanning engine is just too outdated. Please uninstall it from the Control Panel. Please download and scan with MBam..

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Hivoltg30

Hivoltg30
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:47 PM

Posted 17 December 2008 - 04:41 PM

Alrighty... :thumbsup:

Thanks for the input "boopme".
I completely dumped ewido, and installed MB, ran the scan, and unfortuantely it found nothing.
:flowers:

mbam-log:

Malwarebytes' Anti-Malware 1.31
Database version: 1498
Windows 5.1.2600 Service Pack 3

12/17/2008 12:27:01 PM
mbam-log-2008-12-17 (12-27-01).txt

Scan type: Quick Scan
Objects scanned: 53105
Time elapsed: 16 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


So... what would be the next step?
Thanks again


#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,760 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:47 PM

Posted 17 December 2008 - 04:57 PM

Good job .This may not even be a malware issue but we want to be sure before we proceed as any malware may inhibit the other needed correction.
Actually please openMBam again click the Update tab, Then rescan and post a new log.
So now we clean the files and run another scan,SAS,will need about an hour.

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Now SAS:
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 computermd

computermd

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:05:47 PM

Posted 17 December 2008 - 05:12 PM

I had something similar happen and this is what I did. Download AVG - free from www.download.com. Uninstall Norton 2009 (all of it if it is the security suite) reboot then install AVG run all updates and see if that doesn't fix the problem.

#6 Hivoltg30

Hivoltg30
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:47 PM

Posted 17 December 2008 - 09:43 PM

Well, I did the whole SAS Scan under Safe Mode and here are the results...

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/17/2008 at 05:56 PM

Application Version : 4.23.1006

Core Rules Database Version : 3677
Trace Rules Database Version: 1656

Scan type : Complete Scan
Total Scan Time : 01:16:15

Memory items scanned : 173
Memory threats detected : 0
Registry items scanned : 5036
Registry threats detected : 0
File items scanned : 28237
File threats detected : 4

Adware.Tracking Cookie
C:\Documents and Settings\Mom and Dad\Cookies\mom and dad@revsci[2].txt
C:\Documents and Settings\Mom and Dad\Cookies\mom and dad@atdmt[2].txt
C:\Documents and Settings\Mom and Dad\Cookies\mom and dad@serving-sys[1].txt
C:\Documents and Settings\Mom and Dad\Cookies\mom and dad@bs.serving-sys[1].txt


I was actually hoping the scan would have found more problems, which would have made a fix a little easier. :thumbsup:

So whats next?
Thanks


#7 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,760 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:47 PM

Posted 17 December 2008 - 09:57 PM

OK those were just cookies and not a danger. The original issues still remain? Because I feel you are malware free.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Hivoltg30

Hivoltg30
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:02:47 PM

Posted 18 December 2008 - 12:00 AM

Yep, the orginal issues are still there...
The biggest problem is Task Manager, it "bounces" out of control and is 100% useless, and you don't realize how much you actually use it until its not working!

As with most other windows, if I can "catch" them by clicking on them quickly in a maximized state, they will come to a halt and are useable, but very annoying nevertheless.


I use WinRAR quite a lot with work and research online and download lots of huge .zip and .rar files, so if I was to guess, I'm thinking I picked up someting through one of those...

#9 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,760 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:47 PM

Posted 18 December 2008 - 11:09 AM

I think you should start a new topic in XP. State that we worked on any malware issues already here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users