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Infected with something, dont know what.


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4 replies to this topic

#1 DefconX

DefconX

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Posted 16 December 2008 - 06:58 PM

Dont Know what I've got really so heres a HiJackthis log.. Any help would be appriciated..

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:43:29, on 2008-12-16
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Acunetix\Web Vulnerability Scanner 5\WVSScheduler.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\NetLimiter 2 Pro\nlsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\vmnat.exe
C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\VMware\VMware Workstation\vmware-tray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Documents and Settings\internet\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Launchy\Launchy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.6.0_06\bin\jucheck.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\dogproxy2\DogProxy2.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Furcadia\furcadia.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\prunnet.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\internet\LOCALS~1\Temp\oxwrsamcne.tmp
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\internet\Local Settings\Temp\winsinstall.exe
C:\DOCUME~1\internet\LOCALS~1\Temp\csrssc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.plusnetwork.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:8800
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F3 - REG:win.ini: load= 
F3 - REG:win.ini: run= 
O1 - Hosts: http://testphp.acunetix.com/ http://aol.com
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [VX3000] C:\WINDOWS\vVX3000.exe
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [vmware-tray] "C:\Program Files\VMware\VMware Workstation\vmware-tray.exe"
O4 - HKLM\..\Run: [Skype Recorder] "C:\Program Files\Skype Recorder\Skype Recorder.exe"
O4 - HKLM\..\Run: [EGTSOFT System Locker] C:\Program Files\EGT System Locker\slocker.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [prunnet] "C:\WINDOWS\system32\prunnet.exe"
O4 - HKLM\..\Run: [ec12b54f] rundll32.exe "C:\WINDOWS\system32\giwinvjf.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [L09AXLRD_52815171] "C:\Program Files\Microsoft Student\Microsoft Student with Encarta Premium 2009 DVD\EDICT.EXE" -m
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\internet\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [prunnet] "C:\WINDOWS\system32\prunnet.exe"
O4 - HKCU\..\Run: [Jnskdfmf9eldfd] C:\DOCUME~1\internet\LOCALS~1\Temp\csrssc.exe
O4 - HKLM\..\Policies\Explorer\Run: [CDriver] c:\google.com\svchost.exe
O4 - HKLM\..\Policies\Explorer\Run: [DDriver] c:\google.com\svchost.exe
O4 - HKLM\..\Policies\Explorer\Run: [alpha] c:\google.com\svchost.exe
O4 - HKLM\..\Policies\Explorer\Run: [beta] c:\google.com\svchost.exe
O4 - HKLM\..\Policies\Explorer\Run: [gamma] c:\google.com\svchost.exe
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DriverLoad]  (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DriverCheck]  (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [SystemDriverLoad]  (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [SystemDriver]  (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [FDriver]  (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [ADriver]  (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [CDriver] c:\google.com\svchost.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DDriver] c:\google.com\svchost.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [alpha] c:\google.com\svchost.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [beta] c:\google.com\svchost.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [gamma] c:\google.com\svchost.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O4 - Global Startup: Launchy.lnk = C:\Program Files\Launchy\Launchy.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Copy Image Location - C:\WINDOWS\WEB\imageurl.htm
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: IE7Pro Grab and Drag - {000002a3-84fe-43f1-b958-f2c3ca804f1a} - C:\Program Files\IEPro\iepro.dll
O9 - Extra 'Tools' menuitem: IE7Pro Grab and Drag - {000002a3-84fe-43f1-b958-f2c3ca804f1a} - C:\Program Files\IEPro\iepro.dll
O9 - Extra button: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IEPro\iepro.dll
O9 - Extra 'Tools' menuitem: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IEPro\iepro.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Encarta Search Bar - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware workstation\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware workstation\vsocklib.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab_srl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1211251296343
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Skype Recorder\Skype4COM.dll
O18 - Filter hijack: text/html - {ba29680e-e6ce-4325-9b7d-4672d8e1b590} - C:\WINDOWS\system32\msziptools.dll
O22 - SharedTaskScheduler: FGYbf743iujndsfAfsdfd - {D5BF49A2-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\tyshb36rfjdf.dll
O23 - Service: Acunetix WVS Scheduler v5 (AcuWVSSchedulerv5) - Acunetix Ltd. - C:\Program Files\Acunetix\Web Vulnerability Scanner 5\WVSScheduler.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: MS Software Shadow Download Provider (dnlsvc) - Unknown owner - C:\DOCUME~1\internet\LOCALS~1\Temp\dnlsvc.exe (file missing)
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c8e179d7b65f88) (gupdate1c8e179d7b65f88) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NetLimiter (nlsvc) - Locktime Software - C:\Program Files\NetLimiter 2 Pro\nlsvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation\vmware-ufad.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe
O23 - Service: wampapache - Apache Software Foundation - c:\wamp\bin\apache\apache2.2.8\bin\httpd.exe
O23 - Service: wampmysqld - Unknown owner - c:\wamp\bin\mysql\mysql5.0.51b\bin\mysqld-nt.exe

--
End of file - 16240 bytes


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#2 DefconX

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Posted 16 December 2008 - 07:42 PM

This has gotten really bad in the past few mins..
-I'm unable to open most EXE's, i double click them and they dont load up (but they still appear in processes).
-I cant access this website (among others) without using a proxy?
-Images dont load unless I use a proxy
-Search engine links are redirected
-Cant run combo fix or other apps (does the thing where it wont load)
-Cant run combo fix in safe mode even.. (does the thing where it wont load)

This is really getting out of hand here

Edited by DefconX, 16 December 2008 - 07:42 PM.


#3 DefconX

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Posted 17 December 2008 - 03:28 PM

well Id just like to update and I did some reading and I think I got the Vundo virus? On wiki pedia it said

The trojan's DLL files are named with eight random upper- and lower-case characters and stored in the Windows system32 directory.

And I seem to have 7-8 randomly named recent dll files in my sys32 directory.



It attaches to the system using bogus Browser Helper Objects and DLL files attached to Winlogon and Explorer.exe.

I looked at the dlls with a program called "unlocker" and it said something about the files being used by explorer.exe and winlogon.exe, this corresponded directly with the wikipedia



I also noticed that i had a "tdssserv.sys" in my device manager under something like hidden drivers or something, and I read that was bad so i diabled it.

I also think I have this "Go google" thing I read about (see the "google.com" directory entries in my HJT Log)



So if anyone can lead me in the right direction of gettting rid of this stuff it would be greatly appriciated

Edited by DefconX, 17 December 2008 - 03:32 PM.


#4 KoanYorel

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Posted 25 December 2008 - 06:30 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are

trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but

sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform

the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description

of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in

working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool,

disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#5 KoanYorel

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Posted 02 January 2009 - 08:00 PM

Due to the lack of feedback, this Topic is now closed.

If you still have problems, please Start a new topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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