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#1 Sythrim

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Posted 16 December 2008 - 05:43 PM

When starting computer in normal startup I get something that says, "ViewMgr has encountered an error and must close" I also receive the Send or Don't Send error report thing. It goes straight into blue screen of death at that moment regardless of if I hit anything or not. I read another thread (http://www.bleepingcomputer.com/forums/topic184640.html) that had the same problem and I have the dds.txt and attach.txt from the instructions on that thread. Here they are.


DDS (Version 1.1.0) - NTFSx86 MINIMAL 
Run by Administrator at 17:19:47.04 on Tue 12/16/2008
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional  5.1.2600.2.1252.1.1033.18.2047.1777 [GMT -5:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
E:\dds.com

============== Pseudo HJT Report ===============

mWinlogon: UIHost=c:\windows\system32\logonui.exe
BHO: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {074C1DC5-9320-4A9A-947D-C042949C6216} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
BHO: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
TB: {D2F8F919-690B-4EA2-9FA7-A203D1E04F75} - c:\program files\styler\tb\StylerTB.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [NeroHomeFirstStart] "c:\program files\common files\ahead\lib\NMFirstStart.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] "c:\program files\analog devices\soundmax\Smax4.exe" /tray
mRun: [AWWFSPU] "c:\program files\asus wifi-ap solo\AWWFSPU.exe" -nogui
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [WireLessMouse] c:\program files\multimedia keyboard & mouse driver\StartAutorun.exe MouseDrv.exe
mRun: [WireLessKeyboard] c:\program files\multimedia keyboard & mouse driver\StartAutorun.exe PS2USBKbdDrv.exe
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [avast!] "c:\program files\alwil software\avast4\ashDisp.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LVCOMSX] "c:\program files\common files\logishrd\lcommgr\LVComSX.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [SecurDisc] c:\program files\nero\nero 7\incd\NBHGui.exe
mRun: [InCD] c:\program files\nero\nero 7\incd\InCD.exe
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>] 
mRun: [Adobe_ID0EYTHM] c:\progra~1\common~1\adobe\adobev~1\server\bin\VersionCueCS3Tray.exe
mRun: [winsvcon] "c:\documents and settings\owner.owner-1338bada4\application data\google\pzpsp23511834.exe" 2
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logitech desktop messenger.lnk - c:\program files\logitech\desktop 

messenger\8876480\program\LogitechDesktopMessenger.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logitech setpoint.lnk - c:\program 

files\logitech\setpoint\SetPoint.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program 

files\java\jre1.6.0_07\bin\npjpi160_07.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows 

live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop 

messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: MCPClient - c:\progra~1\common~1\stardock\mcpstub.dll
Notify: WBSrv - c:\program files\stardock\object desktop\windowblinds\wbsrv.dll
AppInit_DLLs: ,wbsys.dll
SSODL: 0aMCPClient - {F5DF91F9-15E9-416B-A7C3-7519B11ECBFC} - c:\progra~1\common~1\stardock\MCPCore.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - 

============= SERVICES / DRIVERS ===============

S1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-9-24 111184]
S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-9-24 20560]
S2 avast! Antivirus;avast! Antivirus;"c:\program files\alwil software\avast4\ashServ.exe" [2008-9-24 155160]
S2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\viewpoint\common\ViewpointService.exe" [2008-8-31 24652]
S3 AR2425;AzureWave AR5006 Wireless Network Adapter Service;c:\windows\system32\drivers\aw5006.sys [2008-8-20 556832]
S3 AtiHdmiService;ATI Function Driver for HDMI Service;c:\windows\system32\drivers\AtiHdmi.sys [2007-7-20 93696]
S3 avast! Mail Scanner;avast! Mail Scanner;"c:\program files\alwil software\avast4\ashMaiSv.exe" /service [2008-9-24 254040]
S3 avast! Web Scanner;avast! Web Scanner;"c:\program files\alwil software\avast4\ashWebSv.exe" /service [2008-9-24 352920]

=============== Created Last 30 ================

2008-12-16 14:38	220	a-------	C:\menu.lst
2008-12-16 14:38	<DIR>	--d-----	C:\openSUSE
2008-12-16 05:59	<DIR>	--d-----	c:\documents and settings\Administrator
2008-12-15 21:33	49,152	a-------	c:\windows\system32\drivers\svchost.exe
2008-12-13 13:21	<DIR>	--d-----	c:\program files\foobar2000
2008-12-13 03:47	<DIR>	--d-----	c:\program files\ShutDown
2008-12-13 00:56	<DIR>	--d-----	c:\program files\common files\Control Panels
2008-12-13 00:55	<DIR>	--d-----	c:\docume~1\alluse~1\applic~1\ALM
2008-12-13 00:27	<DIR>	--d-----	c:\program files\Bonjour
2008-12-13 00:24	<DIR>	--d-----	c:\program files\common files\Macrovision Shared
2008-12-12 23:59	<DIR>	--d-----	C:\Starcraft
2008-12-11 19:12	<DIR>	--d-----	c:\program files\Bethesda Softworks
2008-12-11 15:37	42,320	a-------	c:\windows\system32\xfcodec.dll
2008-12-07 20:20	<DIR>	--d-----	C:\ubuntu-backup
2008-12-07 11:29	<DIR>	--d-----	c:\program files\Opera 10 Preview
2008-12-01 12:01	<DIR>	--d-----	c:\windows\Startup (disabled)
2008-11-28 13:11	1,874,381	a-------	c:\program files\Hare.exe
2008-11-28 11:54	<DIR>	--d-----	c:\program files\Media Players
2008-11-28 11:54	<DIR>	--d-----	c:\program files\Browsers
2008-11-28 11:48	<DIR>	--d-----	c:\program files\Games
2008-11-27 00:33	27	a-------	c:\windows\SDAddressBox1633cb8581916.ini
2008-11-27 00:30	7,852	a-------	c:\windows\system32\mcdmsg7.dll
2008-11-26 22:35	<DIR>	--d-----	c:\program files\Stardock
2008-11-24 23:45	56,872	a-------	c:\windows\system32\GDIPFONTCACHEV1.DAT
2008-11-17 17:45	69	a-------	c:\windows\NeroDigital.ini
2008-11-17 17:18	233	a-------	c:\windows\CD_Viewer.INI
2008-11-17 15:04	2,306,113	a-------	c:\windows\system32\GPhotos.scr

==================== Find3M  ====================

2008-12-13 00:02	62,714	a-------	c:\windows\scunin.dat
2008-12-13 00:02	94,208	a-------	c:\windows\ScUnin.exe
2008-11-02 14:45	14,566,424	a-------	c:\docume~1\alluse~1\applic~1\vlc-0.9.4-win32.exe
2008-10-24 06:10	453,632	a-------	c:\windows\system32\drivers\mrxsmb.sys
2008-10-23 08:01	283,648	a-------	c:\windows\system32\gdi32.dll
2008-10-21 14:44	127,034	-----r--	c:\windows\bwUnin-8.1.1.50-8876480SL.exe
2008-10-21 14:44	0	a---h---	c:\windows\system32\drivers\Msft_Kernel_LMouFilt_01005.Wdf
2008-10-21 14:43	0	a---h---	c:\windows\system32\drivers\Msft_Kernel_LUsbFilt_01005.Wdf
2008-10-16 15:38	826,368	a-------	c:\windows\system32\wininet.dll
2008-10-16 14:06	268,648	a-------	c:\windows\system32\mucltui.dll
2008-10-16 14:06	208,744	a-------	c:\windows\system32\muweb.dll
2008-10-03 05:15	247,326	a-------	c:\windows\system32\strmdll.dll
2008-09-30 16:43	1,286,152	a-------	c:\windows\system32\msxml4.dll
2008-09-23 20:57	4,528,128	a-------	c:\windows\system32\logonuiX.exe

============= FINISH: 17:20:55.35 ===============

I've also attached the attach.txt here.

Hope this is what is needed in order to get this problem fixed.

Attached Files


Edited by Sythrim, 16 December 2008 - 05:44 PM.


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#2 KoanYorel

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Posted 25 December 2008 - 06:25 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are

trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but

sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform

the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description

of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in

working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool,

disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 02 January 2009 - 07:45 PM

Due to the lack of feedback, this Topic is now closed.

If you still have problems, please Start a new topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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