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My Browser will not open on laptop(Firefox and IE)


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9 replies to this topic

#1 IrishGuy74

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Posted 16 December 2008 - 04:14 PM

Hi Guys.

As the title suggests neither of my web browsers will open. At first they did but only limited access.(only google and a few other websites)

But now, they do not even load? IE opens(blank) and then says no connection.


I did system restore a number of times, flushed the DNS( I'm not 100% on this as only a blank cmd screen flashed after I did so)

Any help greatly appreciated.

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#2 xblindx

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Posted 16 December 2008 - 05:37 PM

Version of FF and IE? Operating system?

For firefox you can try:

Taken from here



If Firefox previously worked but suddenly doesn't start, it may be due to some corrupt data in your settings. Uninstalling and reinstalling Firefox would not fix this problem because your settings are not removed on uninstall.

To test to see if this is the problem, use the Profile Managerto create a new profile. If the problem goes away, you can then move your bookmarks and other important settings into the new profile.



#3 IrishGuy74

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Posted 17 December 2008 - 08:32 AM

I'm using FF 3 and IE 6..

I cannot even access the profile, getting a box saying sorry ff has crashed and to send an email telling ff about it :thumbsup:


Would it be possible to delete FF using HJT?

Edited by IrishGuy74, 17 December 2008 - 08:38 AM.


#4 IrishGuy74

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Posted 18 December 2008 - 08:38 AM

Can it be Fixed??

#5 xblindx

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Posted 18 December 2008 - 04:36 PM

HJT is a powerfull tool that shouldn't be used unless you know what you are doing.

#6 Orange Blossom

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Posted 18 December 2008 - 07:17 PM

Topic reopened. HJT topic is a different computer. ~ OB

Edited by Orange Blossom, 19 December 2008 - 11:48 AM.

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#7 Orange Blossom

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Posted 19 December 2008 - 12:03 PM

Would it be possible to delete FF using HJT?


The answer to that question is no. HiJack This should never be used for that purpose.

Given that both browsers are affected, I suspect that the issue is not with Firefox itself.

As the title suggests neither of my web browsers will open. At first they did but only limited access.(only google and a few other websites)

But now, they do not even load? IE opens(blank) and then says no connection.


Let me clarify something. You state that you cannot "open" your web-browsers, then later you say that the browsers "don't load." But then you say that you get a blank browser screen. You wouldn't even get a blank browser screen if the browser didn't load and open. So, what is in fact happening is that the browsers load and open but don't connect to anything?

If that is the case, the problem isn't with the browsers but with the internet connection. There are a few possibilities that could cause that. Here are just a couple.

1) A bad internet connection

2) Something interfering with the internet connection. Other programs, legitimate or otherwise, are sending or receiving data preventing the browsers from connecting.

Do other programs have problems connecting to the internet?

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#8 IrishGuy74

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Posted 19 December 2008 - 01:43 PM

I also use my PC to connect using the same Wireless LAN. I followed these instructions in this post

http://www.bleepingcomputer.com/forums/ind...st&p=742976 I now have limited connection. IE loads some sites and Firefox loads but still no sites.

Edited by Orange Blossom, 19 December 2008 - 01:54 PM.
Remove unnecessary quote. ~ OB


#9 Orange Blossom

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Posted 20 December 2008 - 01:15 PM

Someone with more experience than I in this area will need to take over. ~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#10 IrishGuy74

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Posted 20 December 2008 - 03:05 PM

You can Close it Guys coz I got it Working..Thank you any way. :thumbsup:




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