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Trouble launching apps


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#1 statboy

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Posted 16 December 2008 - 12:16 PM

I can't open applications after my computer has been on for a while. Whent i click to launch, the hourglass comes up and disapears quickly. It occurs with the touchpad and a wireless mouse. I have windows Windows xp sp2 on a dell inspiron b 130.

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#2 Andrew

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Posted 16 December 2008 - 12:20 PM

Hi statboy, welcome to BC! :thumbsup:

For clarification, this issue only happens when your wireless mouse is connected to your laptop?

Edited by Amazing Andrew, 16 December 2008 - 12:20 PM.


#3 statboy

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Posted 16 December 2008 - 12:23 PM

Happens with both touchpad and wireless mouse.

#4 Andrew

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Posted 16 December 2008 - 12:31 PM

Have you run the standard battery of anti-malware scans: antivirus, anti-spyware, etc? If so, did anything come up? If not, please do so now.

#5 statboy

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Posted 17 December 2008 - 06:46 AM

I have Sheild Deluxe anti virus and Webroot desktop firewall, but to be sure I ran Windows live one care scanner last night. There were no viruses or spyware found. I appreciate your suggestion. Any other ideas? Thanks

#6 Papakid

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Posted 17 December 2008 - 07:34 AM

Hi statboy,

Sounds like a CPU usage issue--possibly. When this happens do you have any other programs running, such as a browser? If so let us know what is running. If you can, call up the Task Manager (right click the Task Bar and choose it from the menu or Ctrl+Alt+Delete). Under the processes tab, see if anything is hogging CPU or memory.

If that isn't possible, tying running your computer in Safe Mode (use F8 method only please) for a while and see if the problem still exists.

I've not heard of Shield Deluxe before and from the reviews I'm seeing at Download.com, it could well be the culprit--several reports of compatibility and performance issues. If the problem doesn't exist in safe mode, try uninstalling it and let us know if that helps.

If it does, please don't go without an antivirus for any length of time. I would suggest installing Antivir at least temporarily as it is easy and light on resources. if you would like to explore other antivirus programs you can do so at your convenience--do not ever install more than one with active protection--and we will make some recommendations. When it comes to security programs, it is best nowdays to go with companies with good reputations.

The fate of all mankind, I see

Is in the hands of fools

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