Posted 16 December 2008 - 01:38 PM
When I go to Safely Remove Hardware, there is a yellow exclamation point next to the drive HL-DT-ST RW/DVD GCC-4246N.
When I go to properties for that drive under device status I receive this message:
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device."
The advice under troubleshoot was to uninstall and reinstall the device. Windows detects the device and will reinstall it, but I still receive the same error message.
Under My Computer, the drive no longer shows up. When a good disc is placed into the drive, I hear the whirring sound the drive normally makes when it works, but nothing happens.
I tried looking for the driver download on the Lenovo website, but I could only find the CD/DVD Drive firmware for my model.
Again, as a poor college student, I'm extremely grateful for you help.