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Gateway charging issues


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#1 anju

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Posted 23 August 2008 - 02:04 PM

.

Coming to the battery issue, on the laptops the manufacturesrs will provide you a tool which checks the battery health. Run this tool to get the results. If it says defective and replace then you have toconect Acer support.

I have an ill health ridden :huh: l aptop which is a year old - it is gateway and it stops charging after is has got about 40% but it charges for a short while fortunately. I have had this problem even before it was one yearl old but was too relaxed to get it back to the manufacturers. I used my husband's laptop's charger instead which works on mine.

anyway I would like to know what tool are you talking about so that I could run it for results?

Edited by anju, 23 August 2008 - 02:05 PM.


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#2 garmanma

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Posted 23 August 2008 - 06:51 PM

anyway I would like to know what tool are you talking about so that I could run it for results?

You might want to see if this pertains to you
http://www.gateway.com/battery/
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#3 anju

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Posted 24 August 2008 - 01:41 AM

anyway I would like to know what tool are you talking about so that I could run it for results?

You might want to see if this pertains to you
http://www.gateway.com/battery/

If I have figured out my laptop specifications correctly then, no, none of it applies to mine - thanks anyway!

#4 anju

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Posted 15 December 2008 - 09:40 PM

now it charges only 22% and stops

I think my laptop is dying. Will buying a new charger help? Or a new battery?

#5 usasma

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Posted 16 December 2008 - 07:58 AM

I would guess that the battery is dying - but you'd have to have it professionally tested to be sure.
Here's a link that discusses some of the different aspects of testing a battery: http://64.233.169.132/search?q=cache:6lbg4...lient=firefox-a
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