I have an ill health ridden l aptop which is a year old - it is gateway and it stops charging after is has got about 40% but it charges for a short while fortunately. I have had this problem even before it was one yearl old but was too relaxed to get it back to the manufacturers. I used my husband's laptop's charger instead which works on mine.
Coming to the battery issue, on the laptops the manufacturesrs will provide you a tool which checks the battery health. Run this tool to get the results. If it says defective and replace then you have toconect Acer support.
anyway I would like to know what tool are you talking about so that I could run it for results?
Edited by anju, 23 August 2008 - 02:05 PM.