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Cannot visit certain websites


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3 replies to this topic

#1 INBadger

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Posted 15 December 2008 - 09:04 PM

Although I consider myself fair at computers, I am definitely unskilled when it comes to figuring out what is wrong with my computer. So, I was hoping to enlist your help. Here are the symptoms and what I have done thus far, plus the HiJack this and Kap. scan log. Let me know if you need anything additional.

Tried to update McAfee, but found I could not go to download.mcafee.com to get the latest software or any of the tools to completely remove it from my computer for a clean re-install. In trying to figure out what was wrong, I also found I could not update Microsoft, could not log in to Messenger, and some websites would jump to Yellow Book after clicking on the link. I have run SpyBot, Norton 360 (downloaded trial version), Kaspersky, Stinger, and Windows Defender, none of which found anything related to this issue. I also searched specifically for Virtumonde but it was not found. As requested, here is the Kaspersky log and the HiJackThis log. I could not get the RSIT to work as it kept failing during the system registry dump.
Please help as I really do not want to erase my hard drive and start over.

Thanks.

Attached Files



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#2 Orange Blossom

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Posted 23 December 2008 - 09:17 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 INBadger

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Posted 28 December 2008 - 09:39 AM

Thank you for the advice. I am not sure what changed (either running all of the spyware / malware programs or other), but my computer appears to be running normally again. If it acts up again, I will definitely try to run DDS as recommended. For now, all seems a-okay.

Thanks again!

#4 Orange Blossom

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Posted 28 December 2008 - 12:54 PM

Hello INBadger,

Thank you for posting back. I'm glad that your computer problems have been fixed. Since this issue seems to be resolved, this thread will now be closed.

In case you experience any problems with the computer, please start a new topic.

Happy computing,

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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