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antivirus pro 2009 refund?

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#1 DrTraffic


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Posted 15 December 2008 - 02:50 PM

OK, it's removed. How do I get my money back?

Edited by Orange Blossom, 15 December 2008 - 08:03 PM.
Move to more appropriate forum. ~ OB

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#2 Orange Blossom

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Posted 15 December 2008 - 08:08 PM

If you paid by credit card, you should inform them that you were the victim of fraud and give them the complete transaction details. They MIGHT reverse the charges, especially if it was in the last 30 days or so. There is no guarantee, however, that you will get your money back. A lot depends on the fine print of the account used to pay.

As an added precaution, I would change any account numbers you gave during the transaction and also change all passwords. Keep an eagle eye on all your financial accounts just in case things were compromised while you were infected.

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#3 usasma


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Posted 15 December 2008 - 08:08 PM

1 - contact the credit card company that you used to purchase it. Most cards let you dispute the charges
2 - contact the FTC - maybe it'll turn into a class-action lawsuit ( http://tech.slashdot.org/article.pl?sid=08/12/10/2319233
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