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Unable to remove Virtumonde infection


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#1 moonduster7

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Posted 15 December 2008 - 11:25 AM

Hello,

I have been fighting a Virtumonde infection all weekend to no avail. If someone can help me, I will be so grateful. Here is a description of how I became infected and what I have done so far to try to remove it.

Bogus anti-virus and random website pop-ups started when I saved a few desktop background images from http://www.deviantart.com. I was also unable to turn on my Windows Automatic Updates. I have Norton Systemworks but haven't updated it since January. I scanned my computer using Spybot S&D, Ad-Aware, and a free anti-virus program that someone recommended called AVG Free. Virtumonde trojan, a keylogger, and SmitFraud were all found.

I then followed two online tutorials I found to try to get rid of everything. The first one can be found on the homepage of http://www.virtumonde.net.

Here are the steps I took:

1. It first told me to do a system restore but unfortunately, I had no restore points before the virus hit.
2. Downloaded Spyware Doctor with Antivirus (from http://www.pctools.com), SpyBot S&D, and Smitfraudfix.
3. Rebooted my computer into safe mode with networking.
4. Installed Spyware Doctor with Antivirus to protect my computer while working to remove the viruses.
5. Ran Smitfraudfix.exe.
6. Installed and updated Spybot S&D, immunized, scanned, and removed everything it found.
7. Unplugged network cable and rebooted into normal mode.
8. Deleted everything in C:\WINDOWS\Downloaded Program Files and C:\WINDOWS\Prefetch folder.
9. Ran a full scan with Spyware Doctor with Antivirus.

At this point, viruses were still being found so I followed these steps which can be found at http://virtumonde.net/virtumonderemoval/Vi...de_Removal.html.

1. Downloaded the full version of PC Tools Internet Security (http://www.pctools.com).
2. Rebooted into safe mode with networking and downloaded Vundofix.
3. Immunized and scanned with Spybot S&D, removing whatever it found.
4. Rebooted into safe mode (without networking) and ran Vundofix which found nothing.
5. Scanned with PC Tools Internet Security and deleted everything it found.

At this point, I scanned a couple more times with Spybot and PC Tools Internet Security, removing everything that the programs found. The keylogger and SmitFraud no longer came up in the scans, and then Virtumonde disappeared as well. I was also able to turn my Windows Automatic Update back on. My computer began to run better and no ads popped up for awhile, but not an hour later, they began to pop up again. Now when I scan with PC Tools Internet Security, the keylogger and SmitFraud no longer show up, but the Virtumonde trojan does. The threat levels it give me are "medium" and "elevated", so I'm guessing my infection isn't as bad as it was originally. My Windows Automatic Update is still active as well.

On my last attempt to remove it, I tried another tutorial, which can be found at the bottom of the most recent post on http://forums.windrivers.com/showthread.php?t=80306. It wasn't effective at all, as the scanning methods did not even find the virus.

1. Downloaded and installed ESET NOD32 Antivirus from http://www.eset.com.
2. Ran Spybot S&D and removed whatever it found.
3. Ran an online scan at http://www.eset.com which found nothing.
4. Ran full scan with ESET NOD32 Antivirus which found nothing.
5. Ran HighJackThis.exe but renamed it as the website told me so that the virus wouldn't recognize it.
6. Saved the HighJackThis log file.

At this point, I don't know what to do next. I have the HighJackThis log but in reading other posts, I'm not sure if it is the one you need. I am at work as I write this, so if you need to know the exact virus names that the PC Tools Internet Security scan gives me, as well as HighJack logs, I can send those to you when I get home.

Thank you so much for your help. Please let me know if you need any further information.

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#2 Budapest

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Posted 15 December 2008 - 04:55 PM

Try running this scan first:

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 moonduster7

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Posted 16 December 2008 - 06:44 PM

Thank you very much in advance for your help.

I ran DrWeb-CureIt which found multiple viruses. Some were curable, some were not, and others had no action listed in the action column, so I'm not sure what happened with those. Thought I should mention that in case it was important. I will post the log below. In the first line I have replaced my Windows username with X's for security. I also thought I should mention an error that I am getting. When I reboot the computer, I get a RUNDLL error that says, "Error loading C:\WINDOWS\system32\rogavove.dll. The specified module could not be found." I also got another RUNDLL error before I did the DrWeb scan but it doesn't come up anymore. Just in case it's important that one said, "Error loading C:\WINDOWS\system32\risoyaza.dll".

Please let me know what you think and what I should do next. Thank you again!

DrWeb Log

ssaver.reg;C:\Documents and Settings\XXXXXXX;Trojan.StartPage.1505;Deleted.;
Dc92.exe\SmitfraudFix\Process.exe;C:\RECYCLER\S-1-5-21-1343024091-842925246-725345543-1003\Dc92.exe;Tool.Prockill;;
Dc92.exe\SmitfraudFix\restart.exe;C:\RECYCLER\S-1-5-21-1343024091-842925246-725345543-1003\Dc92.exe;Trojan.Shutdown.134;;
Dc92.exe;C:\RECYCLER\S-1-5-21-1343024091-842925246-725345543-1003;Archive contains infected objects;Moved.;
Process.exe;C:\SmitfraudFix;Tool.Prockill;Incurable.Moved.;
restart.exe;C:\SmitfraudFix;Trojan.Shutdown.134;Deleted.;
A0037031.exe\data002;C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP746\A0037031.exe;Trojan.NtRootKit.103;;
A0037031.exe;C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP746;Archive contains infected objects;Moved.;
A0041659.dll;C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP762;Trojan.DownLoad.25701;Deleted.;
A0041662.dll;C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP762;Trojan.Virtumod.1459;Deleted.;
A0041766.reg;C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP764;Trojan.StartPage.1505;Deleted.;
A0041767.exe\SmitfraudFix\Process.exe;C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP764\A0041767.exe;Tool.Prockill;;
A0041767.exe\SmitfraudFix\restart.exe;C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP764\A0041767.exe;Trojan.Shutdown.134;;
A0041767.exe;C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP764;Archive contains infected objects;Moved.;
A0041768.exe;C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP764;Trojan.Shutdown.134;Deleted.;

#4 Budapest

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Posted 16 December 2008 - 07:28 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 moonduster7

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Posted 16 December 2008 - 08:26 PM

Here is the MBAM log. The RUNDLL errors did not come up after reboot.

Malwarebytes' Anti-Malware 1.31
Database version: 1508
Windows 5.1.2600 Service Pack 2

12/16/2008 8:17:44 PM
mbam-log-2008-12-16 (20-17-44).txt

Scan type: Quick Scan
Objects scanned: 52353
Time elapsed: 3 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 12
Registry Values Infected: 6
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\nugedoka.dll (Trojan.Vundo.H) -> Delete on reboot.
c:\WINDOWS\system32\yenejesa.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{367e4fc8-8927-4564-9727-8e7d56164d76} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{367e4fc8-8927-4564-9727-8e7d56164d76} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{7314ed99-8643-4e82-a4f8-5e9f4dec14be} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{68babd09-3464-499c-ae1d-93bef03ee163} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7f4e61f2-76ac-4083-9179-ac7553189b81} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{7a1c7250-8e63-490a-b375-4954608f07e0} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\90a86e36 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mogipigeju (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpm939b5daa (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\system32\VolumeControl.ocx (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\yenejesa.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\yenejesa.dll -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\nugedoka.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\akodegun.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\yenejesa.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\qxiycuqt.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\XXXXX\Local Settings\Temporary Internet Files\Content.IE5\4JTOGEOD\zc113432[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\VolumeControl.ocx (Trojan.Agent) -> Quarantined and deleted successfully.

#6 Budapest

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Posted 16 December 2008 - 08:28 PM

Reboot your computer, run the Malwarebytes Full Scan and post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 moonduster7

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Posted 16 December 2008 - 10:32 PM

The Malwarebytes Full Scan Log. FYI, the RUNDLL error returned on reboot.

Malwarebytes' Anti-Malware 1.31
Database version: 1508
Windows 5.1.2600 Service Pack 2

12/16/2008 10:26:24 PM
mbam-log-2008-12-16 (22-26-24).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|)
Objects scanned: 156866
Time elapsed: 1 hour(s), 0 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{367e4fc8-8927-4564-9727-8e7d56164d76} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{367e4fc8-8927-4564-9727-8e7d56164d76} (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mogipigeju (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP744\A0036956.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP746\A0037227.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP753\A0039427.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP754\A0039448.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP754\A0039483.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP754\A0039505.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP756\A0039522.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{AE46BEEE-E4E6-4F7E-ADF9-8304E878CFF3}\RP759\A0040586.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

#8 Budapest

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Posted 16 December 2008 - 11:10 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 moonduster7

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Posted 17 December 2008 - 07:04 AM

Here is the SUPERAntiSpyware Free log. No threats were found. RUNDLL error still appears on reboot and pop-ups occurred from http://www.online-securityscanner.com/2009...nu=770522169170 AND a false alert which said, "ATTENTION! If your computer is struck by the spyware, you could suffer data loss, erratic PC behaviour, PC freezes and creahes. Detect and remove viruses before they damage your computer! Antivirus 2009 will perform a 100% FREE and quick scan of your computer for Viruses, Spyware and Adware. Do you want to install Antivirus 2009 to scan your computer for malware now? (Recommended)"

However, the pop-up addresses did not load and came up with an "address not found" error.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/17/2008 at 05:04 AM

Application Version : 4.23.1006

Core Rules Database Version : 3677
Trace Rules Database Version: 1656

Scan type : Complete Scan
Total Scan Time : 05:24:22

Memory items scanned : 156
Memory threats detected : 0
Registry items scanned : 6030
Registry threats detected : 0
File items scanned : 108369
File threats detected : 0

Edited by moonduster7, 17 December 2008 - 07:52 AM.


#10 Budapest

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Posted 17 December 2008 - 03:47 PM

Try this scan:

http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 moonduster7

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Posted 17 December 2008 - 09:49 PM

Ran SDFix. No Trojan files found. Continue to get pop-ups and RUNDLL error.

Here is the report:


SDFix: Version 1.240
Run by XXXXXXX on Wed 12/17/2008 at 21:31

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-17 21:39:10
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"D:\\Program Files\\World of Warcraft\\WoW-1.12.0-enUS-downloader.exe"="D:\\Program Files\\World of Warcraft\\WoW-1.12.0-enUS-downloader.exe:*:Enabled:Blizzard Downloader"
"D:\\Program Files\\World of Warcraft\\WoW-2.0.3-enUS-downloader.exe"="D:\\Program Files\\World of Warcraft\\WoW-2.0.3-enUS-downloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"="C:\\Program Files\\Mozilla Firefox\\firefox.exe:*:Enabled:Firefox"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"D:\\Program Files\\iTunes\\iTunes.exe"="D:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Kontiki\\KService.exe"="C:\\Program Files\\Kontiki\\KService.exe:*:Enabled:Delivery Manager Service"
"C:\\WINDOWS\\system32\\dpvsetup.exe"="C:\\WINDOWS\\system32\\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test"
"C:\\Documents and Settings\\XXXXXXX\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.dll"="C:\\Documents and Settings\\XXXXXXX\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.dll:*:Enabled:Google Talk Plugin"
"C:\\Documents and Settings\\XXXXXXX\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"="C:\\Documents and Settings\\XXXXXXX\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe:*:Enabled:Google Talk Plugin"
"C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Enabled:Skype. The whole world can talk for free."
"C:\\WINDOWS\\system32\\logonui.exe"="C:\\WINDOWS\\system32\\logonui.exe:*:Enabled:logonui"
"C:\\WINDOWS\\system32\\winlogon.exe"="C:\\WINDOWS\\system32\\winlogon.exe:*:Enabled:winlogon"
"C:\\WINDOWS\\explorer.exe"="C:\\WINDOWS\\explorer.exe:*:Enabled:Explorer"
"C:\\Program Files\\iPod\\bin\\iPodService.exe"="C:\\Program Files\\iPod\\bin\\iPodService.exe:*:Enabled:iPodService"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

Remaining Files :



Files with Hidden Attributes :

Wed 22 Oct 2008 949,072 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\advcheck.dll"
Mon 15 Sep 2008 1,562,960 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll"
Mon 7 Jul 2008 1,429,840 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 7 Jul 2008 4,891,472 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 7 Jul 2008 2,156,368 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Wed 22 Oct 2008 962,896 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\Tools.dll"
Sun 14 Sep 2008 63,763 A.SH. --- "C:\WINDOWS\system32\gesiwoha.dll"
Wed 17 Dec 2008 85,262 A.SH. --- "C:\WINDOWS\system32\meyeyihi.dll"
Tue 16 Dec 2008 2,713 ..SH. --- "C:\WINDOWS\system32\ravoruna.exe"
Wed 17 Dec 2008 93,822 A.SH. --- "C:\WINDOWS\system32\suzezufu.dll"
Wed 17 Dec 2008 93,815 A.SH. --- "C:\WINDOWS\system32\tokivafa.dll"
Fri 29 Aug 2008 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Sat 27 Jan 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"

Finished!

#12 Budapest

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Posted 17 December 2008 - 10:27 PM

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot. Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 moonduster7

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Posted 18 December 2008 - 07:28 AM

Followed the instructions above. Same problems continue.

Do you think we'll be able to get rid of the virus? I would also like to back up my photos, music, and documents. If I transferred these files to an external hard drive, could the external hard drive also become infected?

Thank you. Let me know what steps I should take next.

Edited by moonduster7, 18 December 2008 - 03:48 PM.


#14 Budapest

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Posted 18 December 2008 - 04:20 PM

Stubborn little bugger isn't it.

Try this one:

http://www.bleepingcomputer.com/forums/t/17258/how-to-remove-the-smitfraud-generic-zlob-quicknavigate-virtual-maid/
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 moonduster7

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Posted 18 December 2008 - 04:37 PM

It sure is.

I used SmitFraudFix back before you started working with me. Should I still try it?

Edited by moonduster7, 18 December 2008 - 04:37 PM.





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