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Windows XP Blue Screen Help


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#1 defmark08

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Posted 15 December 2008 - 11:16 AM

So yesterday, I did a windows chkdsk and cancelled it manually half way through. This morning I tried to log on and got constant blue screens with lists of errors, none of the boot modes will work (safe mode, last known config etc). I have a windows XP home edition disk and I'm currently looking for a way around the error with the repair tool. The only other change I can think of is installing the SP3 update, but it ran fine after this. Does anyone have any ideas of how to fix it, preferably without formatting, as I will need to backup various files. Wasn't sure where to post this thread.

It may seem a silly question, but I would appreciate help as soon as possible.

Thanks!

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#2 dc3

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Posted 15 December 2008 - 11:25 AM

Hi defmark08, and welcome to BleepingComputer.

You may have to do a Repair Installation to correct this. You can alway install you hdd as a slave drive in another computer if it is a IDE connection and backup you data there. Of simply install it in another computer if it is a SATA drive.

Boot the computer from the XP CD. You may need to change boot order in the BIOS so that the CD-ROM is the first device in the boot order.

When you see the "Welcome To Setup" screen, you will see the options below

This portion of the Setup program prepares Microsoft
Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.
You do not want to choose "To repair a Windows XP installation using the Recovery Console, press R.

Accept the License Agreement and Windows will search for existing Windows installations.

Select the XP installation you want to repair from the list and press R to start the repair. If Repair isn't one of the option end the installation, this will mean that you will need to do a fresh installation of XP.

The repair will copy the necessary files to the hard drive and reboot, the repair installation will continue after the reboot.

Edited by dc3, 15 December 2008 - 11:31 AM.

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#3 defmark08

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Posted 16 December 2008 - 07:50 AM

The repair install didn't work, but I will install the hdd in another computer as it is SATA.

Thanks

#4 defmark08

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Posted 18 December 2008 - 07:49 AM

The error is 0x00000024 (0x00190203,0x871CDA28,0xC0000102,0x0000000). No I haven't changed any software/drivers recently, If I try to install windows on D:\ could I access the files I need on C:\?

#5 usasma

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Posted 18 December 2008 - 09:29 AM

The error relates to the file system that's the base for all files on your disk. Here's a link to an explanation: http://aumha.org/a/stop.php#0x24
The first step would be to check your disk for errors (since you had an issue with chkdsk).

Load the Windows disk and at the first screen where you make choices, select R for Recovery Console (more info here: http://www.bleepingcomputer.com/tutorials/how-to-install-the-windows-xp-recovery-console/ )

Once in the Recovery Console type "CHKDSK /R" (without the quotes), press Enter, and let it run until it's done.
That should (barring any other unidentified problems) allow you to access XP.

If it doesn't work for you, post back and we'll try some other stuff.
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