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XP System freeze


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#1 rtmarengo59

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Posted 15 December 2008 - 10:37 AM

I am running XP on an HP Media Center desktop. Everything works fine< i can play games, use all programs without a problem. As soon as I use Firefox or Explore and sefr three or four pages my system locks up. The only way out is to shut down-reboot. I have run spyware, reg checks, removed and re-installed both Fox and Explorer. any suggestions?

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#2 dc3

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Posted 15 December 2008 - 11:21 AM

Hi rtmarengo59, and welcome to BleepingComputer.

This really sounds like an infection. Have you cleared all of you Internet temporary files?

Can you start up with Safe Mode in Internet? If you can try running some of these online scans.

Suggested Online Security Scans
http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner Scan Only - no removal
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx


Look in the Event Viewer and see what errors are showing up at the time that this is happening. Each error will have its own date and time shown.

Start> right click on My Computer> Manage> Event Viewer.

On the right side of the page you will see the options Applications, Security, and Systems, double click on Systems. There are eight columns on this page, the three that you will want are Type, Date, Time, and Event.

The errors will appear in the Type column, they are red dots with a white X inside of them.

Warnings will appear as a yellow trinangle with an exclamation mark inside.

When you see an error, double click on it and see what the description is.

Please post the error code/s found in the Event column and the descriptions back in this topic.

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