Hi
rtmarengo59, and welcome to BleepingComputer.
This really sounds like an infection. Have you cleared all of you Internet temporary files?
Can you start up with Safe Mode in Internet? If you can try running some of these online scans.
Suggested Online Security Scans
http://housecall.trendmicro.comhttp://www.pandasecurity.com/homeusers/solutions/activescan/http://www.kaspersky.com/virusscanner Scan Only - no removalhttp://www.bitdefender.com/scan8/ie.htmlhttp://support.f-secure.com/enu/home/ols.shtmlhttp://us.mcafee.com/root/mfs/default.asphttp://onlinescan.avast.com/http://ca.com/us/securityadvisor/virusinfo/scan.aspxLook in the
Event Viewer and see what errors are showing up at the time that this is happening. Each error will have its own date and time shown.
Start> right click on My Computer> Manage> Event Viewer.
On the right side of the page you will see the options
Applications,
Security, and
Systems, double click on
Systems. There are eight columns on this page, the three that you will want are
Type,
Date,
Time, and
Event.
The errors will appear in the
Type column, they are red dots with a white X inside of them.
Warnings will appear as a yellow trinangle with an exclamation mark inside.
When you see an error, double click on it and see what the description is.
Please post the error code/s found in the
Event column and the descriptions back in this topic.
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