Your MBAM log indicates
you are using an outdated database. Please update it through the program's interface or manually
download the updates and just double-click on
mbam-rules.exe to install. Then perform a new
Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards.
Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the
Logs tab and copy/paste the contents of the new report in your next reply.
IMPORTANT NOTE: One or more of the identified infections (
TDSS[random characters.***]) was related to a nasty variant of the
TDSSSERV rootkit component.
Rootkits and
backdoor Trojans are
very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use
backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.
If your computer was used for online banking, has credit card information or other sensitive data on it,
all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should
consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a
router, you need to reset it with a strong logon/password so the malware cannot gain control again. and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?Although the rootkit was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again.
It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:
• "
When should I re-format? How should I reinstall?"
• "
Help: I Got Hacked. Now What Do I Do?"
• "
Where to draw the line? When to recommend a format and reinstall?"
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