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Winiguard and other Trojan


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6 replies to this topic

#1 Mary Kate

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Posted 13 December 2008 - 10:28 AM

Hello,
My mom called me the other day and told me her computer had all sorts of alerts flashing at her that she couldn't get rid of. I came over to look at it, and there were 4 mian things I noticed...
1.) Google and MSN.com searches were redirected to other sites
2.) When I wanted to go to a website on IE, it always asked me if I wanted to continue browsing unprotected, which is tied to #3.
3.) Alerts for Winiguard keep popping up. I know this isn't a useful thing, so I need to get rid of it.
4.) An alert keeps popping up telling me my computer is low on memory and tells me to close programs or cancel.

I have tried a number of programs and scans to delete these, but have only made small progress. Numbers 1 and 2 seem to be fixed for now, but the Winiguard and 4th alert are still there. I don't really know what else to do, any help?


Thanks so much!

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#2 Guest_superbird_*

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Posted 13 December 2008 - 10:44 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

#3 Mary Kate

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Posted 13 December 2008 - 11:14 AM

Here's the report from MBAM:

Malwarebytes' Anti-Malware 1.31
Database version: 1497
Windows 6.0.6001 Service Pack 1

12/13/2008 11:02:33 AM
mbam-log-2008-12-13 (11-02-33).txt

Scan type: Quick Scan
Objects scanned: 59435
Time elapsed: 5 minute(s), 18 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
C:\Windows\System32\cfrog.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\c:\windows\system32\baloon.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\c:\windows\system32\cfrog.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\System32\baloon.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\Windows\System32\cfrog.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

#4 Guest_superbird_*

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Posted 13 December 2008 - 11:30 AM

Hi,

Reboot your pc if you didn't do it already.
Now, do a full scan with MBAM, and post the new logfile in your next reply. :thumbsup:

#5 Mary Kate

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Posted 13 December 2008 - 04:36 PM

Here is the results from the full scan.. sorry it took a long time:

Malwarebytes' Anti-Malware 1.31
Database version: 1497
Windows 6.0.6001 Service Pack 1

12/13/2008 4:34:37 PM
mbam-log-2008-12-13 (16-34-37).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 192970
Time elapsed: 3 hour(s), 22 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 DaChew

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Posted 13 December 2008 - 05:06 PM

That looks pretty clean, just to be safe I would run ATFCleaner and SAS from safe mode, note special instructions for Vista

http://www.bleepingcomputer.com/forums/ind...mp;#entry948894
Chewy

No. Try not. Do... or do not. There is no try.

#7 Guest_superbird_*

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Posted 14 December 2008 - 09:02 AM

Hi Mary,

Please do this:

Please use the Internet Explorer browser (or FireFox with IETab), and do an online scan with Kaspersky Online Scanner

Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

Click Yes, when prompted to install its ActiveX component.
(Note.. for Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)
The program launches and downloads the latest definition files.
  • Once the files are downloaded click on Next
  • Click on Scan Settings and configure as follows:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK and, under select a target to scan, select My Computer
When the scan is done, in the Scan is completed window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.
Posted Image
Posted Image
To obtain the report:
Click on: Save Report As (above - red blinking arrow)
Next, in the Save as prompt, Save in area, select: Desktop
In the File name area, use KScan, or something similar
In Save as type, click the drop arrow and select: Text file [*.txt]
Then, click: Save
Please post the Kaspersky Online Scanner Report in your reply.




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