a week and a half ago, had a redirect from gmail to another site for a few hours, then it went away. thought it was a google problem. i think keyboard started to act funny shortly after. typing from a wireless keyboard that is not fully functional right now, but it's what I have. tried to use the laptop keyboard but everything i'd typed before got deleted from this forum post.
the problem had been that the botton two rows come up together, if I type a j the m comes up, the f and the v come up together, like that. keyboard has been replaced, twice by myself once by a dell tech, who then also replaced the motherboard, and the problem persists...the motherboard becasue I thought the machine had run hot a bit when it seemed the fan did not go on last month. fwiw, i do understand most hardware stuff, have built my own desktop and helped build many others, and my husband is an it pro, so he encouraged me to keep this machine and work on the software/os for a keyboard fix before pulling the hard drive and sending it out.
in addition to the stuff i mentioned up top, the nortons, win firewall and defender, i have run housecall from trend micro, spybot, adaware, sdfix from safemode, kapersky comes up with an infection after running all these...the other things came up with tracking cookies that i had them just clean.
problem persists. have all logs of stuff that's been run.
do not want to send this machine back to dell, last time they had it for a keyboard spill --- a very minor one --- it was five weeks before i saw it and two weeks before they sent me the material to send the machine back. it was merely a keyboard spill, and it was last christmas.
Edited by marylyn, 13 December 2008 - 08:19 AM.