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Possible Virus/Worm


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#1 dzagales

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Posted 12 December 2008 - 09:29 PM

Hi
I'm having a problem on my xp machine
There is a program running called crssc.exe
Some of the problems stemming from it are:
none of my virus/malware programs working:
spybot and avg
there is a yoog search bar added to IE and Firefox
sites that seem to contain any kind of help do not work when I click on the link
also every time i run a search on google and I click on the result it brings up a new window with some kind of spam site

I have tried to run malware bytes but the setup file will not run, it will show up in the task manager as running but it never actually starts.

I'm not sure what else to do
Any Help?

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#2 rigel

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Posted 12 December 2008 - 10:37 PM

Let's try SDFix...

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

I would also try renaming the executable for Malwarebytes to gales.com and try to reinstall again.

Thanks...

Edited by rigel, 12 December 2008 - 10:39 PM.
Corrected thought

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 dzagales

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Posted 14 December 2008 - 08:42 PM

Thanks for the advice about renaming mbam.
Here is the log from the first run


Malwarebytes' Anti-Malware 1.31
Database version: 1456
Windows 5.1.2600 Service Pack 3

12/14/2008 9:33:53 AM
mbam-log-2008-12-14 (09-33-53).txt

Scan type: Quick Scan
Objects scanned: 56097
Time elapsed: 11 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 13
Registry Values Infected: 2
Registry Data Items Infected: 3
Folders Infected: 3
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\urlsearchhook.toolbarurlsearchhook (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\urlsearchhook.toolbarurlsearchhook.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{4897bba6-48d9-468c-8efa-846275d7701b} (Adware.SoftMate) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{d5bf49a2-94f1-42bd-f434-3604812c807d} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ca3eb689-8f09-4026-aa10-b9534c691ce0} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{4509d3cc-b642-4745-b030-645b79522c6d} (Adware.SoftMate) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{d5bf49a2-94f1-42bd-f434-3604812c807d} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7aa32fc7-133b-4ae7-998e-ced0d9829b12} (Trojan.Dialer) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d5bf49a2-94f1-42bd-f434-3604812c807d} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\WakeNet (Trojan.Adware) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{d5bf49a2-94f1-42bd-f434-3604812c807d} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Jnskdfmf9eldfd (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\ -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\ -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\3wPlayer (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar (Adware.DosPopToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\ECO Bar (Adware.DosPopToolbar) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\IEToolbar\ECO Bar\ecobar.dll (Adware.DosPopToolbar) -> Quarantined and deleted successfully.
C:\Program Files\IEToolbar\ECO Bar\uninstall.exe (Adware.DosPopToolbar) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Daniel Zagales\Local Settings\Temp\csrssc.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Temp\csrssc.exe (Trojan.Downloader) -> Quarantined and deleted successfully.


After I ran it I was finally able to run sdfix and spybot, however I'm still having a problem with a program called contextual platform adsoftinc.

I've tried uninstalling it but nothing happens.
And none of my programs seem to want to pick it up
Any ideas?

#4 rigel

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Posted 14 December 2008 - 08:54 PM

Can you post the SDFix log please...

HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.

Now for the bad news:
IMPORTANT NOTE: One or more of the identified infections was related to a rootkit component. Rootkits and backdoor Trojan are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the rootkit has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

"When should I re-format? How should I reinstall?"
"Help: I Got Hacked. Now What Do I Do?"
"Where to draw the line? When to recommend a format and reinstall?"

Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful.

Let me know how you wish to proceed.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 dzagales

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Posted 14 December 2008 - 09:10 PM

Here is the sdfix log


SDFix: Version 1.240
Run by Daniel Zagales on Sun 12/14/2008 at 07:51 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\system32\pqqtgxblcilblx.exe - Deleted
C:\WINDOWS\system32\drivers\TDSSpaxt.sys - Deleted
C:\WINDOWS\system32\TDSSofxh.dll - Deleted
C:\WINDOWS\system32\TDSSbrsr.dll - Deleted
C:\WINDOWS\system32\TDSSriqp.dll - Deleted
C:\WINDOWS\system32\TDSSxfum.dll - Deleted
C:\WINDOWS\system32\TDSSlxwp.dll - Deleted
C:\WINDOWS\system32\TDSSosvd.dat - Deleted
C:\WINDOWS\system32\TDSStkdu.log - Deleted





Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-14 20:22:11
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\Steam\\steamapps\\unwrittenlaw2000@aol.com\\counter-strike\\hl.exe"="C:\\Program Files\\Steam\\steamapps\\unwrittenlaw2000@aol.com\\counter-strike\\hl.exe:*:Enabled:Half-Life Launcher"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\World of Warcraft\\WoW-1.12.0-enUS-downloader.exe"="C:\\Program Files\\World of Warcraft\\WoW-1.12.0-enUS-downloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\World of Warcraft\\WoW-1.12.x-to-2.0.1-enUS-patch-downloader.exe"="C:\\Program Files\\World of Warcraft\\WoW-1.12.x-to-2.0.1-enUS-patch-downloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\World of Warcraft\\WoW-2.0.3-enUS-downloader.exe"="C:\\Program Files\\World of Warcraft\\WoW-2.0.3-enUS-downloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\World of Warcraft\\WoW-2.0.3.6299-to-2.0.12.6546-enUS-downloader.exe"="C:\\Program Files\\World of Warcraft\\WoW-2.0.3.6299-to-2.0.12.6546-enUS-downloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Documents and Settings\\Daniel Zagales\\Local Settings\\Temporary Internet Files\\Content.IE5\\UG6OA7BG\\WoW-BurningCrusade-Trial-enUS-Installer-downloader[1].exe"="C:\\Documents and Settings\\Daniel Zagales\\Local Settings\\Temporary Internet Files\\Content.IE5\\UG6OA7BG\\WoW-BurningCrusade-Trial-enUS-Installer-downloader[1].exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\World of Warcraft\\BackgroundDownloader.exe"="C:\\Program Files\\World of Warcraft\\BackgroundDownloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\Soulseek\\slsk.exe"="C:\\Program Files\\Soulseek\\slsk.exe:*:Enabled:SoulSeek"
"C:\\Program Files\\Starcraft\\StarCraft.exe"="C:\\Program Files\\Starcraft\\StarCraft.exe:*:Enabled:Starcraft"
"C:\\Program Files\\Microsoft ActiveSync\\rapimgr.exe"="C:\\Program Files\\Microsoft ActiveSync\\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager"
"C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe"="C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager"
"C:\\Program Files\\Microsoft ActiveSync\\WCESMgr.exe"="C:\\Program Files\\Microsoft ActiveSync\\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application"
"C:\\ijji\\ENGLISH\\Gunbound Revolution\\GunBound.gme"="C:\\ijji\\ENGLISH\\Gunbound Revolution\\GunBound.gme:*:Enabled:GunBound"
"C:\\Program Files\\DNA\\btdna.exe"="C:\\Program Files\\DNA\\btdna.exe:*:Enabled:DNA"
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTorrent"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\Program Files\\SoulseekNS\\slsk.exe"="C:\\Program Files\\SoulseekNS\\slsk.exe:*:Enabled:SoulSeek"
"C:\\Program Files\\Electronic Arts\\EADM\\Core.exe"="C:\\Program Files\\Electronic Arts\\EADM\\Core.exe:*:Enabled:EA Download Manager"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\Aptana\\Aptana Studio\\jre\\bin\\javaw.exe"="C:\\Program Files\\Aptana\\Aptana Studio\\jre\\bin\\javaw.exe:*:Enabled:Java™ Platform SE binary"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Microsoft ActiveSync\\rapimgr.exe"="C:\\Program Files\\Microsoft ActiveSync\\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager"
"C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe"="C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager"
"C:\\Program Files\\Microsoft ActiveSync\\WCESMgr.exe"="C:\\Program Files\\Microsoft ActiveSync\\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Thu 11 Dec 2008 9,728 ...H. --- "C:\WINDOWS\20081203051514-downloader_silent.exe"
Thu 11 Dec 2008 39,936 ...H. --- "C:\WINDOWS\jmm.exe"
Wed 22 Oct 2008 949,072 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\advcheck.dll"
Mon 15 Sep 2008 1,562,960 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll"
Mon 7 Jul 2008 1,429,840 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Tue 16 Sep 2008 1,833,296 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Wed 22 Oct 2008 962,896 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\Tools.dll"
Tue 23 Oct 2007 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Mon 26 Feb 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"

Finished!

Any other possible solutions besides reformatting? I have a lot of files I would like not to have to upload to the server then bring back down. If you have anything else I would appreciate it but understand if reformatting is the only real solution.

#6 rigel

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Posted 15 December 2008 - 07:55 AM

Yes, we can try for a clean. Please update and rerun Malwarebytes. Post a fresh log.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 dzagales

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Posted 15 December 2008 - 01:33 PM

Updated Malware Run:

Malwarebytes' Anti-Malware 1.31
Database version: 1501
Windows 5.1.2600 Service Pack 3

12/15/2008 1:32:04 PM
mbam-log-2008-12-15 (13-32-04).txt

Scan type: Quick Scan
Objects scanned: 57604
Time elapsed: 7 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Still no resolving the Yoog search issue or the adsoftinc issue, also my searches are getting redirected

#8 rigel

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Posted 15 December 2008 - 03:28 PM

We have done most of what we can in this area of the forums. It is time to refer you to the HJT forum. Please follow this guide beginning at step (6). Post a HJT log to that forum and a HJT tech will be with you as soon as possible. They do have a lengthy wait in that area, so please be patient with them.

Let me know if you need any help posting your log.
Thanks,
rigel

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 dzagales

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Posted 15 December 2008 - 08:42 PM

Thank You very much Rigel, hopefully they can help me get this thing resolved.

#10 rigel

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Posted 15 December 2008 - 08:47 PM

You will be in good hands. The HJT team is very good! If you have any questions, please feel free to PM me.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusing, I am closing this topic.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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