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might have virus? internet not working


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#1 ajhof792

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Posted 12 December 2008 - 04:20 PM

hello.
recently the internet on my laptop computer has stopped working, often accompanied by a spike in CPU usage. Anything i type into the browser turns into www.microsoft.com/isapi/redir.dll?p...6.0&ar=homeand then just sits there as a blank screen. when i go to internet options it tells me that i cant change that and that i should contact the system administrator, though i thought that that was me. before the net stopped working i infrequently got popups for pantomi and registry defender software. Unfortunately, as the internet doesnt work, i cant post a hijackthis log into the forum, unless you have some idea on how to get it to my desktop computer. Please, anything you can think of to help is much appreciated

Edited by garmanma, 12 December 2008 - 07:26 PM.


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#2 garmanma

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Posted 12 December 2008 - 07:27 PM

Do you have access to another computer where you can burn a cd or use a thumb drive?
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why won't my laptop work?

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#3 ajhof792

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Posted 12 December 2008 - 11:07 PM

ahh i didnt even think of that
yes i do
should i post a log here?

#4 Devilsign

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Posted 12 December 2008 - 11:37 PM

HI ajhof792,
Nope u shouldn't ......... it's better 2 post it on HijackThis Logs and Malware Removal section

any way did u tried 2 access safe mode with network ?!

if u can access it download MBAM - update - performe a scan - post the MBAM log here

any way for further"safer" help u can w8 garmanma 2 replay.....

How to enter safe mode with network(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with network using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes.


#5 ajhof792

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Posted 14 December 2008 - 02:55 PM

i already have malwarebytes downloaded and have run it a few times
which log should i post?

#6 quietman7

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Posted 14 December 2008 - 03:05 PM

Please post the results of your MBAM scan for review.

To retrieve the MBAM scan log information, launch MBAB.
Click the Logs Tab at the top.
mbam-log-2008-10-12(13-35-16).txt should show in the list. <- your dates will be different from this exampe
Click on the log name to highlight it.
Go to the bottom and click on Open.
The log should automatically open in notepad as a text file.
Go to Edit and choose Select all.
Go back to Edit and choose Copy or right-click on the highlighted text and choose copy from there.
Come back to this thread, click Add Reply, then right-click and choose Paste.
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#7 ajhof792

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Posted 14 December 2008 - 05:14 PM

Malwarebytes' Anti-Malware 1.28
Database version: 1244
Windows 5.1.2600 Service Pack 3

12/14/2008 2:42:21 PM
mbam-log-2008-12-14 (14-42-21).txt

Scan type: Full Scan (C:\|)
Objects scanned: 237591
Time elapsed: 1 hour(s), 28 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\yevilunomu (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\QooBox\Quarantine\C\Program Files\Webtools\webtools.dll.vir (Trojan.BHO) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A8393674-085C-4723-B63E-39928C5F4C89}\RP191\A0228714.exe (Adware.ClickSpring) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A8393674-085C-4723-B63E-39928C5F4C89}\RP191\A0228734.exe (Adware.ISM) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A8393674-085C-4723-B63E-39928C5F4C89}\RP191\A0228736.exe (Adware.SpeedMonitor) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A8393674-085C-4723-B63E-39928C5F4C89}\RP193\A0230605.exe (Adware.Webhancer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A8393674-085C-4723-B63E-39928C5F4C89}\RP193\A0230606.dll (Adware.Webhancer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A8393674-085C-4723-B63E-39928C5F4C89}\RP193\A0230607.dll (Adware.Webhancer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A8393674-085C-4723-B63E-39928C5F4C89}\RP193\A0230608.exe (Adware.Webhancer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A8393674-085C-4723-B63E-39928C5F4C89}\RP196\A0231278.dll (Trojan.BHO) -> Quarantined and deleted successfully.



this is the most recent one, but there are others that i have done since this problem has started. should i post those?

#8 Devilsign

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Posted 14 December 2008 - 05:55 PM

Hi ajhof792;
it's better to update your MBAM and scan again .......
any way; as you can't access internet from your pc you can burn a copy of the updates and install it manualy ..... you can use the following link to download last MBAM vresion "http://malwarebytes.gt500.org/mbam-setup.exe"
you can use the following link to download the update/s "http://malwarebytes.gt500.org/mbam-rules.exe" ......
so all you have to do is :
1- download last MBAM version from following link >>>> http://malwarebytes.gt500.org/mbam-setup.exe

2- download it's last update/s using the following link >>>>> http://malwarebytes.gt500.org/mbam-rules.exe
3- burn a copy of them to cd
4- go to infected pc and install the new version and it's update manualy....
5- performe a quick scan & delete infected reg/files
6- performe a full scan to make sure every thing going ok
7- post both log's back here

For further info on how to performe scan's read the above post's >>>>> http://www.bleepingcomputer.com/forums/ind...t&p=1043874

#9 ajhof792

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Posted 14 December 2008 - 06:02 PM

ok well its scanning now.
the internet is sorta working now idk what happened but i can use it
however, many webpages simply do not load or will try and load for very long times before they stop and decide they cant
i also am still getting the pantomi popups, so im pretty certain that some sort of virus is doing this, because it says my connection is fine


i will report back with the logs of the new scans

#10 ajhof792

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Posted 14 December 2008 - 09:23 PM

quick scan log:


Malwarebytes' Anti-Malware 1.31
Database version: 1500
Windows 5.1.2600 Service Pack 3

12/14/2008 6:45:12 PM
mbam-log-2008-12-14 (18-45-12).txt

Scan type: Quick Scan
Objects scanned: 131975
Time elapsed: 43 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 6
Registry Keys Infected: 7
Registry Values Infected: 4
Registry Data Items Infected: 7
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\WINDOWS\system32\bosodoso.dll (Trojan.Vundo.H) -> Delete on reboot.
c:\WINDOWS\system32\navipiwu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\lokeramo.dll (Trojan.Vundo) -> Delete on reboot.
c:\WINDOWS\system32\nobiyaki.dll (Trojan.Vundo) -> Delete on reboot.
c:\WINDOWS\system32\ruzogare.dll (Trojan.Vundo.H) -> Delete on reboot.
c:\WINDOWS\system32\foziguru.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{eb4907d0-9d28-480c-b65f-419941e228ee} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{eb4907d0-9d28-480c-b65f-419941e228ee} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\toolband.ttb000000 (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\toolband.ttb000000.1 (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{afd4ad01-58c1-47db-a404-fbe00a6c5486} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpmff180350 (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\yevilunomu (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.Vundo.H) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\bosodoso.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\bosodoso.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\navipiwu.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\navipiwu.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo) -> Data: c:\windows\system32\lokeramo.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo) -> Data: c:\windows\system32\lokeramo.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo) -> Data: system32\lokeramo.dll -> Delete on reboot.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\navipiwu.dll (Trojan.Vundo.H) -> Delete on reboot.
c:\WINDOWS\system32\bosodoso.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\lokeramo.dll (Trojan.Vundo) -> Delete on reboot.
c:\WINDOWS\system32\nobiyaki.dll (Trojan.Vundo) -> Delete on reboot.
c:\WINDOWS\system32\ruzogare.dll (Trojan.Vundo.H) -> Delete on reboot.
c:\WINDOWS\system32\foziguru.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\gihupahi.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Brett\Local Settings\Temporary Internet Files\Content.IE5\ZZSPCXSR\style[1] (Trojan.Vundo) -> Quarantined and deleted successfully.


full scan log:

Malwarebytes' Anti-Malware 1.31
Database version: 1500
Windows 5.1.2600 Service Pack 3

12/14/2008 9:22:24 PM
mbam-log-2008-12-14 (21-22-24).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 246923
Time elapsed: 1 hour(s), 51 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\QooBox\Quarantine\C\Program Files\GetPack\GetPack22.jpeg.exe.vir (Adware.ISM) -> Quarantined and deleted successfully.
C:\QooBox\Quarantine\C\Program Files\Mjcore\Mjcore.dll.vir (Adware.Agent) -> Quarantined and deleted successfully.
C:\QooBox\Quarantine\C\Program Files\VnrBlock\VnrBlock21.exe.vir (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A8393674-085C-4723-B63E-39928C5F4C89}\RP195\A0231134.exe (Adware.ISM) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A8393674-085C-4723-B63E-39928C5F4C89}\RP195\A0231138.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A8393674-085C-4723-B63E-39928C5F4C89}\RP196\A0231277.dll (Adware.Agent) -> Quarantined and deleted successfully.

#11 quietman7

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Posted 15 December 2008 - 07:24 AM

Lets do another scan to see if we find anything else that MBAM may have missed.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
alternate download link

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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