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Explorer missing


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#1 pcbuilder48

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Posted 12 December 2008 - 11:22 AM

Got a dell computer here that will start but after it loads I have no Icons or start bar.
Explorer is missing from the processes
I can run tasks and programs through the task manager but cannot get explorer to load.
Tried running explorer exe from run with no luck.
Did a windows repair and reinstall and still no luck.
ran sfc /scannow no luck
Since it is friday I am hoping someone out there has had the same or similar issue.
It is virus free and spyware and malware free
I'm Stumped or maybe i'm getting too old for this :flowers: :thumbsup:

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#2 Box In A Bag

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Posted 12 December 2008 - 11:30 AM

Go ahead and run regedit

and locate these two keys

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplorer.exe

once you locate them, delete them, than restart the PC.

Let us know what happens.

EDIT:

If it does work, I would suggest running a antivirus, such as NOD32, a antispyware, such as Spybot S&D, and Malwarebytes.

Those are the best in my personal opinion, and make sure you have a good firewall, I use both COMODO, and Net Peeker.

Edited by Box In A Bag, 12 December 2008 - 11:32 AM.

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Intel Core2Duo E8400 wolfdale 3.0GHz OC'd to 3.8GHz 38C/39C maximum,

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#3 pcbuilder48

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Posted 12 December 2008 - 12:00 PM

Explorer.exe is not there.
I scanned the computer with anti virus and all available spyware and also ran malwarebytes and removed what it found.
It is clean but still no explorer

#4 Box In A Bag

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Posted 12 December 2008 - 01:53 PM

hmmm, strange, this is strange, I will do some more research and get back to ya.
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Intel Core2Duo E8400 wolfdale 3.0GHz OC'd to 3.8GHz 38C/39C maximum,

---Call 9-1-1 for emergencies.... or just post at Bleeping Computer---
------------Your friendly CVCOG 9-1-1 Network Administrator-----------

#5 pcbuilder48

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Posted 12 December 2008 - 01:58 PM

Thanks
My arsenal is bare I have used it all




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