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Printer goes haywire


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#1 v123naqrroc

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Posted 12 December 2008 - 01:24 AM

I have a Epsom CX9300f Printer/fax/copier. It has given problems with not printing web pages, It would print a few pages then print a row of garbage on each page, After contacting Epsom help they replied to copy and paste the material to document or a PDF file. This has worked reasonably well until today when I wanted to print some 19 pages which I had dropped on to office word 2003. Then at page 4 it printed about a 1/4 on one page and the other 3/4 on another page, page 5 to 6 was ok before doing the same on pages 7-8 then at page 11 all it did was spit out all the remaining paper as blanks. It took 4 more goes to get all the rest of the document printed after another couple of 2 pages for one page, a jammed paper, and a total of about 26 sheets of paper including using the rear of some of stuffed pages.
I have sent another help cry to Epsom pointing out that I've had Cannon, Brother, Lexmark, H & P printers before and NEVER have I had this sort of problems before. No reply yet, All I can say I'd NEVER ever buy another Epsom.

I have a Compaq SR 5045A 3GB ram AMD Athlon 64 processor with 3800 X 2.4Ghz 32 bit Visa Home premium O/S.

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#2 HitSquad

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Posted 12 December 2008 - 09:08 AM

Hi v123naqrroc.
If the problem is isolated to webpages only then the browser is involved, either directly or indirectly.
Which browser and .ver of same are you using?

#3 v123naqrroc

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Posted 12 December 2008 - 11:03 PM

I've got Mozilla Firefox 3.04.

#4 v123naqrroc

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Posted 13 December 2008 - 11:35 PM

I have just Internet Explorer instead of Mozilla and got the same results. So I don't think the Browser has anything to do with the problem?




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