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new virus, malware, spyware? problem on home computer


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8 replies to this topic

#1 sugarcane64

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Posted 11 December 2008 - 06:44 PM

Sorry for not being able to post more specifics in topic but I have just developed a problem with my home computer that has me clueless. A few days ago as I turned on computer, I noticed that my AVG 8.0 free version wasnt completing its daily update, so I tried to go to AVG website and was blocked. Also noticed at same time while using Google to try and find out AVG's correct website name that no matter what I clicked on during a google search a "anticipatesavings.com" page comes up, I searched AVG, then Spybot, and Ad Aware, the google would list its matches but no matter what I tried to click on, I get a fake generic web search page (80% of the time, its the "anticipatesavings.com" page). I tried to manually enter the website in my upper toolbar, with the same results. I get a Internet explorer error for any type of virus removal, spyware removal, or malware removal websites BUT I can go to any other type site by entering the correct name. So it appears I have been affected by something that has overtaken my google searches and will NOT alow me to go to any type of help sites. I couldnt even bring up my AVG, Spybot, or AD Aware to run a scan to see if I could fix it. This is new to me and I havent heard anything about any type of problems like this before so Im at a loss. Any help would sure be appreciated, I hope I explained it clearly enough, if not please ask questions and Ill try to answer! Thanks

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#2 garmanma

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Posted 11 December 2008 - 07:41 PM

You are infected and I will move you to the proper forum
For starters, see if you can download Mbam:
-----------------------------

Welcome to BC.
Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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#3 sugarcane64

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Posted 11 December 2008 - 09:17 PM

I have tried to go to the website, but it keeps blocking me, giving me the internet explorer error which looks like when your internet is down. I cant seem to figure out how to override it, if thats possible. Can I transfer the program from a flash drive????


Sorry for posting in the wrong forum and thanks for the help!

#4 boopme

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Posted 12 December 2008 - 12:00 AM

Yes tranfer it and the update file then scan and post the log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 sugarcane64

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Posted 12 December 2008 - 12:01 AM

I did see another similiar post but he ended up going to the LOG forum (i think its called?)

#6 sugarcane64

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Posted 12 December 2008 - 12:02 AM

Yes tranfer it and the update file then scan and post the log.


do I have to rename it???

#7 boopme

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Posted 12 December 2008 - 12:15 AM

You may need to rename the icon and / or the installer file,if it won't run.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 sugarcane64

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Posted 13 December 2008 - 12:10 AM

thanks for the help, unfortunatley, I havent been able to try to fix it yet because of being called in to work, I will try to begin to fix it in the Am tonight

#9 sugarcane64

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Posted 14 December 2008 - 06:15 AM

here's my log.


Malwarebytes' Anti-Malware 1.31
Database version: 1499
Windows 5.1.2600 Service Pack 3

12/14/2008 5:03:05 AM
mbam-log-2008-12-14 (05-03-05).txt

Scan type: Full Scan (C:\|)
Objects scanned: 128769
Time elapsed: 1 hour(s), 1 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 20
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{24e9519b-3f70-429b-99bc-4b2b49b96f66} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1c2e5d27-a17c-4d89-85dd-3553c189380d} (Adware.RABCO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4e524163-8d00-46f3-b239-1f42d48c8ed0} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{24e9519b-3f70-429b-99bc-4b2b49b96f66} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AntiSpywareMaster (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\MS Juan (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\jkwslist (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Juan (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{24e9519b-3f70-429b-99bc-4b2b49b96f66} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\Rabio (Adware.Rabio) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bharebio01 (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\George\Local Settings\Temp\TDSScf2d.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\pskt.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BM3be26bd5.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BM3be26bd5.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\George\Application Data\Microsoft\Internet Explorer\Quick Launch\AntiSpywareMaster.lnk (Rogue.Antispyware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSScnfy.dll (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSStsrp.log (Trojan.TDSS) -> Quarantined and deleted successfully.




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