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PC start up process stuck in a loop.


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#1 jphil0744

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Posted 11 December 2008 - 01:36 PM

Hi,

The problem I have is as follows:

My PC starts to boot. The Windows XP screen is displayed and then after several minutes, a lite blue screen appears stating that I have a consistancy error and starts to run a CHKDSK function. When completed, a dark blue appears for less than a second showing a sector error which I do not have the time to document. The PC then continues to start up only to reboot after roughly 10 seconds.

I am able to access the safemode screen by tapping the F8 key, but once there, my keyboard will not work.

Thank you for your help.

Jon

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#2 Box In A Bag

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Posted 11 December 2008 - 01:57 PM

I would attempt a windows repair first. If that does not fix your problem we may need to test hardware, if your hardware is good, than you may need to do a re install of windows.
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#3 jphil0744

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Posted 11 December 2008 - 02:03 PM

How would I do that?

Jon

#4 jphatbeats

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Posted 11 December 2008 - 02:07 PM

you need your windows cd
boot into the installation cd and enter the recovery console

and run chkdsk /r



let it fix your hd sounds like a sector problem on your hd

#5 jphil0744

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Posted 11 December 2008 - 03:04 PM

That sounds easy. There has got to be more to it. Do I just put the installation cd in and reboot the PC and the menu will come up?

Jon

#6 StickDude101

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Posted 11 December 2008 - 03:15 PM

Hello,

Your PC is in a continuous reboot?

If so, then is your automatic updates set to download and install items. Because usually this problem is caused by Installing Windows XP Service Pack 3.

If this is the case then post back ;)

~StickDude101

#7 jphil0744

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Posted 11 December 2008 - 03:25 PM

I do have it set on auto update downloads. I didn't know that there was a third.

#8 StickDude101

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Posted 11 December 2008 - 03:28 PM

Hmm well, try changing your BIOS setting to QuickBoot Mode.

Maybe it might skip past your error.

~StickDude101

#9 jphil0744

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Posted 11 December 2008 - 04:07 PM

Will this work even if my keyboard does not?

#10 StickDude101

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Posted 11 December 2008 - 05:57 PM

It should. Sorry for taking soo long to respond

~StickDude101

#11 jphil0744

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Posted 11 December 2008 - 10:27 PM

update - I turned the PC on. When the lite blue chkdsk screen came up, I started to randomly hit keys and one of them stoped the process breaking the loop. Should I start a chkdsk at this point to attempt to repair the damage?

#12 jphil0744

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Posted 12 December 2008 - 05:48 AM

Update - The PC froze up and I had to restart it causing the the problem to accure. When it starts to reboot, The Dell screen appears and the keyboard works. Shortly after that, I lose keyboard ability. When the lite ble screen appears, if I could stop the CHKDSK function, the PC will start up. When I access the safemode or bootscreen menus, the arrow keys do not work which prevent me from advancing.

Jon

#13 Box In A Bag

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Posted 12 December 2008 - 09:57 AM

What you were doing is a check disk, do not do that, just use the windows repair utility.

http://www.microsoft.com/windowsxp/using/h...ips/doug92.mspx

That is a link to help you perform a windows repair.

Do that FIRST, than tell me what happens
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#14 hamluis

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Posted 12 December 2008 - 10:45 AM

To try to get an error message: http://www.microsoft.com/windowsxp/using/h...el_02may13.mspx

The chkdsk command tries to run...because Windows sees a file or hard drive situation which can possibly be corrected if chkdsk is allowed to run to completion. Stopping chkdsk just increases your chances of frustration.

To break the reboot pattern, I would try removing the CMOS battery for a few seconds and then replacing it...forcing the system to use default boot settings.

Louis

You might also consider running a diagnostic on your hard drive, especially so if chkdsk /r is unable to resolve whatever is deemed wrong with the drive.

Edited by hamluis, 12 December 2008 - 10:48 AM.


#15 jphil0744

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Posted 12 December 2008 - 11:07 AM

It states to use the arrows to navigate though the bios window, but the arrow keys do not work. Are there other options?




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