I am new to this forum and my knowledge of computer troubleshooting is quite limited, especially when it comes to infestations. I will try to be as detailed as possible in my problem.
My computer has been running insanely slow within the past 2 months (I have Cable connection). When I browse the internet; after a short amount of time (ususally 10-15 minutes) the internet page(s) will freeze and become unresponsive. At this point, I usually CTRL-ALT-DELETE in order to end the program.
I did a scan with Spybot and it was found that there is a possible Trojan called Cassava with 3 entries in my registry files. In additon to this, Spybot also found the following items with 1 or 2 entries: Zango.ShoppingReport, Zango.AntiSpamBar, Zango, Virtumonde.sci, Virtumonde, RealDownloadExpress, Hotbar, GAIN.Gator, GAIN.DashBar, DSO Exploit, DCON, Zango.WeatherDPA and Alexa Related.
I looked up all the entries through google and the general consensus was that Cassava was a Trojan. What type of Trojan, I do not know. The rest seem to be spyware or malware, of these I am also not sure. I have tried running immunization, quarentine and fixing these issues through Spybot with no luck. From there, I downloaded a program called Kapersky Internet Security 7.0, which after running a scan and trying to fix the selected problems also proved fruitless.
In alot of the forums I have visted, there has been alot of talk about Hijackthis. However, I do not understand the language used when people post their logs and posts solutions. Therefore, I am at a standstill. I have not received any error messeges throughout all of this except one, and it was a messege that seemed to come out of nowhere that said my computer has "just recovered from a seriouse problem". This messege was in relation to an aparent "Blue Screen Error" that had just recently occured (this happened 3 days ago). Since then, I haven't seen that messege again, nor seen the dreaded Blue Screen.
My PC also has a tendency to restart itself without me telling it to. I have no idea what's going on. I have downloaded Hijackthis and saved the log. But because I don't know how to read the files that are logged in order to tell the difference between what's a safe vs. unsafe file, I haven't done anything else with Hijack. And now I am here.
I hope there is someone who can help me resolve this problem and walk me through the process. The computer I am using is and eMachines with Windows XP Home Edition. My browser is Internet Explorer 8.0. The only programs I have actively running (according to my knowledge) are thins like AIM, Spybot, Kapersky and MSN Messenger, Autoruns. I do not have games installed on this PC nor do I have music files or movies. So I am not quite sure how whatever is on my computer got in. It deffinetly seems like my PC is about to kick the bucket soon if somthing isn't figured out. I've had the computer for about 4 years, but have used it minimally until now. My mother, getting frustrated tried to download this software called Finally Fast, which is supposed to help clean your PC, despite my lack of trust in it.
Any and all help is greatly appreciated. If any additional information is needed, I will do my best to comply.
Edited by cocopuffs, 11 December 2008 - 03:57 AM.