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XP Pro - locks up shared files


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#1 Todd Warren

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Posted 11 December 2008 - 12:15 AM

I'm new to Hijack this and to this site, so thanks in advance for any help or suggestions.

I have a peer-to-peer network with 3 Windows XP PRO Pcs. One of these functions as a "server". This is where the shared files are located. When a client PC access some MS FrontPage files from the server via a mapped network drive, he can usually open the files, however when he tries to make any changes and save the files back to the "server" PC, the PC locks up and the user can't do anything else on his PC until he restarts. (At this point, he also restarts the server and it seems to then allow him to then be able to access the files again.) However, when he makes changes and tries to save them back, it locks up again. On the "server" PC, no symptoms are noticable.

I have tried to update NIC drivers on both ends, we have replaced/upgraded the router from a Linksys BEFSR41 to a Netgear FVS318 with no change. I have run a malwarebytes antimalware scan against both PCs with only minor problems being detected. I do have hijackthis logs for both PCs if you think they would be helpful.

Both PCs are running Norton Antivirus 16.1.0.33 (I don't see a version number other than this.). I have configured Norton to not scan the files from the mapped network drive.

Additionally on the "server", when the user locks up these shared files from the client PC, the "server" PC will lock up on the windows is shutting down screen until you hard power it off or pull the plug. This seems to only happen on the server whenever this shared files problem happens

Thanks for any help. I am trying to save them from reformatting the "server" PC. I originally posted this in the general XP PRO/HOME section, but someone suggested I might move this to the networking forum.



Todd

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#2 RandomUser

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Posted 11 December 2008 - 07:41 PM

Um. Are all machines using Simple File Sharing? Or Advanced File Sharing?

#3 Todd Warren

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Posted 12 December 2008 - 11:52 AM

Simple file sharing on all PCs.

#4 RandomUser

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Posted 12 December 2008 - 06:34 PM

Did it start out this way, or did this just pop up?

#5 Todd Warren

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Posted 16 December 2008 - 11:58 AM

It seems to have just emerged. The users seem to think that it was associated with creating some adobe documents. I'm not sure that makes any sense though. I've disabled the Norton Antivirus scanning of the mapped network drive files, but I can't seem to find what is causing the issue.

Thanks for any help.

#6 Scott Rovner

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Posted 17 December 2008 - 07:41 AM

I am having an identical problem
Have tried updates - check disk - updating comm dll's

Small Network - One computer (with lots of shared files) is the problem.
When rebooted - other computers can log-on and share files.
Once changes are made - the sharing computer locks up.

Bringing up Windows Task Manager (Ctrl - alt - del) can eleviate the rebooting of the users computer by ending the Not running program.
This will take approx. 1 to 2 minutes prior to shutting down the locked program - but will save your computer from the re-boot.

I would be very interested in finding an answer to this mess...

Scott

#7 RandomUser

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Posted 18 December 2008 - 11:05 PM

Please turn off Simple file sharing on the client pc's reboot them and attempt this.

If this doesn't correct the issue, please update the client machines on Microsoft's website.

Additionally, what adobe application are we talking about?
What type of NTFS File permissions does everyone have?
Did one of the user's set encryption on one of the folders/files on the server?




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