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Bit Defender and restore issues

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#1 Phil's_Wife


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Posted 10 December 2008 - 02:57 PM

I am having some issues with my HP with XP home. Everyting is running very slow all of a sudden. I use a LAN connection. I have been trying to follow some of the suggestions in previous posts. I ran an online scan with PAnda to see if I had any malware. The following is all that was found.

Suspicious files:


C:\Program Files\Common Files\BitDefender\Set...AD-5956ED628822}\bdts.msi[unk_0073]

C:\Documents and Settings\Administrator\Deskt...y_2009_32b.exe][bdts.msi][unk_0073]

nothing other than a few cookies and the following:
spyware/bundle... Spyware


I also wanted to try running my anti virus (Bit Defender) in safe mode because I am unable to restore to an earlier time. When I try I get almost through and then am told "could not restore". I am unable to run bit defender in safe mode or I don't know how to make it run in safe mode. It will not respond while in safe mode. Any ideas?
Thanks for the help for this newbie!

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 garmanma


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Posted 11 December 2008 - 02:37 PM

Make sure Bitdefender is updated:
Posted Image
why won't my laptop work?

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